Urban Retreat Opiniones 

53
TrustScore: 3.5 sobre 5

3,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had been carrying an extra 5-7 -10 kilos my entire adult life. I am 63 now and have been using hydra slim for over a year. I have lost 12 kilos and my stomach and thighs are showing the most weight... Ver más

Valorada con 2 estrellas sobre 5

I tried Body Slim, Reset, Tummy Tonic. Absolutely no difference. I was already following a good nutritional plan and thought this would assist with losing those extra 15 lbs. Stopped using it, and twe... Ver más

Valorada con 1 estrellas sobre 5

Da meine Bestellung nie bei mir ankam kann ich über die Produkte nichts sagen, allerdings war der Kundenservice eine Katastrophe. Anstatt mir mit meinem Problem der nicht Zustellung durch FedEx zu hel... Ver más

Valorada con 5 estrellas sobre 5

I was diagnosed with Fibromyalgia about 10 years ago, the medical profession could only offer me anti-depressants and painkillers. In 2020 I found Hydraslim Plus by Urban Retreat/Acti-Labs, Paris. Oh... Ver más

Información sobre la empresa

  1. Centro de bienestar
  2. Salón de belleza
  3. Spa de día
  4. Servicio de depilación
  5. Salón de peluquería
  6. Salón de manicura

Escrito por la empresa

The ultimate wellness destination & concept salon. London’s leading Hair, Beauty & Wellness destination; situated in the heart of Knightsbridge, and located within a former aristocrat’s mansion. We are here to make you feel royally beautiful!


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,4

Todas las opiniones

(53)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Body Slim success story for 60+

I had been carrying an extra 5-7 -10 kilos my entire adult life. I am 63 now and have been using hydra slim for over a year. I have lost 12 kilos and my stomach and thighs are showing the most weight lost. I didn’t change anything else so can only assume it was from taking Body Slim everyday. I also love their Algotherapy body lotion. It makes my dry crepey skin feel tighter and toned. Love the smell too.

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Skincare Routine

I ordered the 5 step skincare radiance exfoliating mask, micellar lotion cleanser, vitamin c smoothing base, eye cream and day cream and my skin chas never looked and felt so good

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was diagnosed with Fibromyalgia about…

I was diagnosed with Fibromyalgia about 10 years ago, the medical profession could only offer me anti-depressants and painkillers. In 2020 I found Hydraslim Plus by Urban Retreat/Acti-Labs, Paris. Oh my goodness, I used to be bed-ridden with flares for up to 7 days at a time! After starting on the HSP (it’s now called Body) my flares are half a day to non existent now. A year later I added Mind and the Brain Fog is virtually gone, which is wonderful. I was so impressed I became a Consultant

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Urban Retreat skincare

I’ve been using Urban Retreat skincare for 3 years and my skin has improved so much. I’m 73 and my skin looks great, people always ask what skincare I use.

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service fast delivery

Excellent service fast delivery . Products I received are excellent 3D corrector is perfect lgt/mdm not heavy and great cover . Cream blusher great to apply as has a sponge tipped applicator and is great on . Lip gloss plump in Influence so natural better than my expectations. Excellent products .

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

It's very easy to order online, so many products to choose from that work also, they are just magical products. Extremely swift delivery in such brilliant safe packaging, highly recommended.
I just love Urban Retreat.

28 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be careful with the MLM side.

The owner of Urban Retreat MLM side made false stalking allegations about me to West Midlands Police along with a corporate member of staff because I exposed on my Facebook page that products they were selling through another brand they owned as vegan and halal were not. When Police took further statements off them these statements outlined deep and incessant stalking of ME from both these individuals plus a consultant who has also made false allegations. The evidence of their stalking of me is so shocking, it's lead to a professional standards investigation within the police force for starting an investigation against me for these people. Of course all charges were thrown out and now these individuals are now under investigation for perverting the course of justice. I can provide all evidence of this if this review gets flagged. I am very concerned for anyone who gets involved with these deeply problematic people.

17 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Urban Retreat Disappointment

The company launched in Australia just recently. They seem to have bypassed all the rules for a business - I couldn’t even find the company as a registered business in Australia and my consultant contacted admin about two products that didn’t smell right and no reply. I expected more from a French beauty company.

28 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Kundenservice Fehlanzeige

Da meine Bestellung nie bei mir ankam kann ich über die Produkte nichts sagen, allerdings war der Kundenservice eine Katastrophe. Anstatt mir mit meinem Problem der nicht Zustellung durch FedEx zu helfen, gab man mir die Schuld und setzte mir ein Ultimatum mich bei FedEx zu melden. Das habe ich versucht aber ich kann als Empfänger überhaupt keinen Mitarbeiter sprechen. Ich habe nun alles storniert und hoffe das ich mein Geld erstattet bekomme.

21 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Collagen

I’ve tried many collagens, but by far this one is the best for hair regrowth if you suffer from alopecia hair thinning & shedding this collagen after two months Actually works & my nails look and feel so strong! Will continue to use this product I’m very pleased with it.

1 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Weight loss products

I tried Body Slim, Reset, Tummy Tonic. Absolutely no difference. I was already following a good nutritional plan and thought this would assist with losing those extra 15 lbs. Stopped using it, and tweaked my nutritional plan instead. There are no short cuts with weight loss and this certainly isn't one either.

1 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Urban Retreat is my new to go to

Amazing products! I have been using the shampoo and conditioner for 15 years. I thought my hair looked good till I used Capill duo with leave in conditioner. Took a before and after pictures and wow what a difference in just 1 use. My hair is longer and shiny and very manageable. Urban Retreat has changed my life.

19 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Terrible customer service when product wasn't good.

I bought two bottles of what I thought was moisturiser (it was in that section of the website) but it was a weird spray. My daughter used it and came up all red and hot in the face, I had the same reaction. I messaged them to see if I could refund at least the unopened bottle, but they said unless I had a doctors note proving the reaction, they don't refund. Awful customer service IMO!

13 de agosto de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Love the packaging

Love the packaging
Took a long time to ship and had tracking sorts of
It got to Canada and then the tracking stopped
Never did get an estimated delivery date
Still trying the products , too early to give full review
Prices seem fair

5 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I find the business practices to be a…

I find the business practices to be a bit dishonest. I tried several of their products when I signed up to be an ambassador but was consistently underwhelmed. In one example I found the scent of the micellar lotion and an exfoliator to be intolerable. It was overpowering and smelled like cough syrup. I submitted a review to the Urban Retreat website in hopes to alert consumers who are sensitive to smells. I gave the product one star which brought the rating down slightly. But my review never posted. And when I checked again, the number was no longer counting either.

So I looked and apparently they only allow 5 star reviews to post for all their products. All products have five stars but a very low number of reviews. That’s not only unrealistic but it’s dishonest and shady and just goes to show they are cherry picking reviews to get sales above all else rather than allowing paying customers to provide honest feedback.

Needless to say they will not be getting any of my business again ever.

1 de enero de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más