Joined USCCA about 9 months ago. I have attended several live seminars which were very informational and very well presented. They have a huge selection of online tutorials also. I have called them... Ver más
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The representative helped me with my order because I was having trouble on the website. She made sure that I got what I wanted and made sure that my discount was applied.
Delta and the entire team continue to provide top-rate service with compassion and care. If you own a firearm, you need to investigate their programs, both insurance aDelta and the entire team contin... Ver más
Excellent Organization that truly cares about its members. Benefits outweigh the price and legal representation if needed. I enjoy my membership and its companies that are recognized for other... Ver más
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The U.S. Concealed Carry Association (USCCA) is an association of responsible armed Americans whose members get exceptional self-defense education, lifesaving training and self-defense liability insurance, preparing them for the before, during and after of a lawful act of self-defense. The USCCA is the largest, fastest-growing self-defense association dedicated to responsible gun owners.
Información de contacto
1000 Freedom Way, 53095, West Bend, Estados Unidos
- 1-877-677-1919
- support@uscca.com
- www.usconcealedcarry.com
4,7
Excelente
136 opiniones
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USCCA has world class Customer Service
I had a couple questions I wanted to ask USCCA about some membership issues. The phone was answered promptly by Teresa who was just a joy to visit with. She was also very knowledgeable about USCCA and Delta Defense. More importantly she made sure all my questions were answered. My conversation with Teresa just reinforced in my mind, what an outstanding company USCCA is. These folks are on a mission to give training and peace of mind for every person who chooses to carry a concealed weapon.
5 de junio de 2025
Opinión espontánea
Respuesta de USCCA
Thank you so much for your thoughtful review! We're thrilled to hear that Teresa provided such a prompt, knowledgeable, and friendly experience, exactly the kind of service we strive to deliver every day. It's our mission to make sure every member feels supported, informed, and confident, and we're so glad your conversation reaffirmed that for you.
If you ever have more questions or need anything at all, we’re just a phone call away at 800-674-9779. We’re proud to have you as part of the USCCA family and truly appreciate your support and kind words.
Best Concealed carry decision I’ve ever made!
I am extremely happy that I joined the USCCA Family. Since I’ve become a member every interaction with someone from the USCCA Team has been outstanding. They truly care about me, my family, and that I have a positive experience. I haven’t had any issues yet but I can tell that if something does happen, this Team will jump right on it and make it right. I would highly recommend that anyone who is into self protection should join this organization!
22 de octubre de 2024
Opinión espontánea
Respuesta de USCCA
Thank you for the thoughtful review, Sean. We’re so glad to hear that your experience with our team has been nothing short of outstanding. It truly means a lot to us to know that you feel supported and confident in the protection and resources your membership provides.
We’re honored to have you in the USCCA family and appreciate your strong recommendation. If you ever need anything or have questions down the road, our team is always here for you at 800-674-9779. Take care, and stay safe!
USCCA is the Best
USCCA, is a service to the American gun owners. They furnish complete service in the event of a gun owner having to protect himself and his family from violent criminals. They have our back covered. I myself greatly appreciate them for their support and their dedication.
USCCA, also offers training courses for all types of self defense, gun shooting tips to make your shooting safe and effective. The cost is very little compared to what all they do for their customers. If you’re not a member and you carry, or carry a concealed handgun. Then my advice to you is to join. I’ve been a member for almost ten years now, and I’m a member of
USCCA. I’m proud to be a member of such a professional organization. This is something to apart of, and the person who came up with this concept for helping gun owners. I salute you sir for your dedication and commitment to the American gun owners.
Thomas Dale Phillips
18 de mayo de 2025
Opinión espontánea
Respuesta de USCCA
Thank you, Thomas, for your incredibly kind and passionate words. Your long-standing membership and unwavering support mean the world to us. We’re truly honored to stand beside responsible gun owners like you and to provide the training, protection, and peace of mind you deserve.
Your pride in being part of the USCCA community reflects exactly what we strive to build—a network of prepared, confident, and well-supported individuals who take self-defense and responsibility seriously.
If you ever need anything or have questions down the road, our team is always here to help at 800-674-9779. Thank you again for your trust, your decade of membership, and your dedication to responsible firearm ownership. We’re proud to have your back.
Excellent customer service
Carlo was extremely helpful. Took care of all my needs effortlessly, and provided very friendly engaging conversation.
8 de mayo de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for your kind words and feedback! We're thrilled to hear that Carlo provided such excellent service and made your experience both smooth and enjoyable. Friendly, engaging, and efficient support is exactly what we aim to deliver, and it's wonderful to know Carlo hit the mark.
If you ever have any questions or need assistance in the future, we’re just a phone call away at 800-674-9779. We truly appreciate your support and are grateful to have you as part of the USCCA family.
Personal Protection; Overall Peace of Mind
Personal protection extends to confidence- choosing the proper firearm for personal protection means finding the right firearm that fits your needs and feels comfortable. That ideology carries over to choosing the proper tools to train, educate and protect the individual who carries that personal firearm, for personal protection. Delta Defense, LLC, covers all the necessities, after purchase of a suitable and acceptable firearm. Having served in a military, in combat situations, and having served in law-enforcement for over 35 years, I assure you, based upon my experience, that Delta Defense, LLC, has the best to offer. Access their website, speak to a Delta Defense LLC professional, who will help you with any questions, and feel confident in choosing a company who offers you the total package to ensure and complete, your plan for overall personal protection and comfort when armed.
7 de mayo de 2025
Opinión espontánea
Respuesta de USCCA
Thank you so much for your powerful and heartfelt review. With your extensive background in both military and law enforcement service, your words carry deep meaning and we’re truly honored by your endorsement. At Delta Defense, we believe that personal protection is about more than just equipment—it’s about confidence, preparation, and peace of mind.
We’re proud to support responsible firearm owners with the tools, training, and resources they need to stay safe and ready. If you ever have more questions or need assistance, our team is always here for you at 800-674-9779. Thank you again for your trust and for being part of the USCCA family.
A true "Customer Service" experience.
It started with just a phone call to clarify some reciprocity laws, but blossomed into a great customer service experience. Glenda M. was polite, professional and considerate, as well as very patient. She did her research and answered my questions and then by simply talking to me about their services and programs etc., i went on to secure a new membership for my son. With the new "referral" i received a $200 store credit and Glenda M. helped me online to order some new clothing items. She was most helpful. I am very pleased with my experience and look forward to spreading the good word.
6 de mayo de 2025
Opinión espontánea
Respuesta de USCCA
Thank you so much for sharing your experience, Scott. We're thrilled to hear how a simple phone call turned into such a positive and memorable interaction. Glenda M. exemplifies the care, professionalism, and dedication we strive to provide to every member—and we’re so glad she could support you every step of the way.
We’re especially honored that you chose to extend your trust by enrolling your son as a new member. That speaks volumes, and we’re grateful to have your family as part of the USCCA community. If you ever have more questions or need anything at all, we’re always here for you at 800-674-9779. Thank you again for your trust, support, and for helping us spread the word!
USCCA/Delta Defense is a SCAM.
USCCA/Delta Defense is a SCAM.
They make it super easy to sign up for their "benefits" and then they refuse to cancel recurring payments.
I served USCCA with written notice to cancel and they refused. Finally after requesting the credit card company to get involved, I was forced to close my 12+ year credit card account with Discover. DO NOT SIGN UP FOR USCCA!
-ADDITIONAL INFO:
USCCA/Delta Defense does not follow statutory law related to the Americans with Disabilities Act. I am unable to speak on the phone, thus their policy is not legal. They still refuse to refund the unauthorized renewal charge, even after attempting to escalated via Better Business Bureau. Again, I urge citizens, especially those with disabilities, to steer clear of this company. They are scammers and crooks.
-ADDITIONAL INFO:
I have previously provided all of the information that Karol K 5/9/24, Sandra Z 5/10/24, Kristy L 5/11/24, and Robyn M 5/10/24 and 2/21/25.
Once again, this company is not operating legally and is simply stalling and making this process difficult so that they don't have it issue a $213 credit for an illegally made former member charge. STAY AWAY FROM USCCA!!!
29 de abril de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for your message. We understand your concerns and want to assure you that USCCA takes accessibility and disability-related matters seriously.
Our standard cancellation process—outlined in the membership agreement—requires a phone call to verify the identity of the account holder and protect sensitive member information. However, in compliance with the Americans with Disabilities Act (ADA), we are happy to offer a reasonable accommodation for members who are unable to call due to a disability.
We reviewed your previous email communications, including the most recent message dated May 9, 2024. At that time, your emails expressed a desire to cancel but did not mention a disability or any issue preventing phone communication. As such, your request followed our standard process and did not trigger additional review or escalation.
If you are unable to call due to a disability, please reply to confirm this, and we will work with you to verify your identity through email. To proceed with secure verification, please provide any two of the following pieces of information:
- Member ID
- Phone number on file
- Mailing address on file
- Last four digits of the card used for billing
Additionally, we see that a chargeback dispute was initiated with your credit card provider on April 21, 2025. In accordance with our policy, we are unable to issue a refund while a dispute is in progress, to avoid any duplicate refund scenarios. Once the dispute is resolved, we will be happy to review the account further as needed.
We appreciate your understanding and are here to assist in resolving this matter appropriately.
Easy Communication
I am a member and called Delta Defese with some questions. It took no time at all to be connected to a live person who answered my questions very professionally. After sharing some personal experiences with him, he was great to talk to as a regular person. I felt like I was talking to someone I had known for years. Overall, it was a very good experience.
25 de abril de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for taking the time to share your experience, David. We’re so glad to hear that your call with our team was both helpful and personable. It’s incredibly important to us that our members feel comfortable, respected, and truly listened to, and it sounds like your conversation checked all the boxes.
If you ever have more questions or need assistance down the road, don’t hesitate to reach out at 800-674-9779. We’re always here for you, and we’re honored to have you as part of the USCCA family.
Awesome Good
Customer service is excellent and training is fantastic. Like most insurance you have, you hope to never have to use it. Often, when the legal side gets involved in your insurance incident, you will say "I wish I knew about that before this (event) happened". This company is offering training to help with that. No other companies do that. Other companies only want you to know just what "they" want you to know.
4 de abril de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for sharing your thoughtful feedback. We’re so glad to hear that you’ve had a great experience with our customer service and find value in the training we provide. You’re absolutely right—no one ever wants to be in a situation where they have to use their protection, but being prepared and informed makes all the difference.
At the USCCA, we believe education is just as important as coverage, and we’re proud to offer resources that go beyond the basics to truly empower our members. If you ever have questions or need anything at all, please don’t hesitate to reach out at 800-674-9779. We appreciate your trust and support.
Jessica J, thanks you!
Jessica j, the most passionate lady. She helped me with every step to get my payment postponed till my next pay date!!! She went above and beyond. And for that I am soo grateful!
5 de abril de 2025
Opinión espontánea
Respuesta de USCCA
Thank you so much for sharing your experience, Justin. We’re thrilled to hear that Jessica J. was able to go above and beyond to help you! Her passion for supporting our members truly shines, and we're so glad she made a difference for you when you needed it most.
If you ever have any questions or need further assistance, don’t hesitate to reach out at 800-674-9779. We’re always here for you—and we’ll be sure to pass your kind words along to Jessica.
I needed clarification with a matter…
I needed clarification with a matter that they didn’t really have to help me with, yet the team here went way above and beyond to resolve my inquiry.
They were extraordinarily helpful, professional, positive, and polite.
Great people!
17 de marzo de 2025
Opinión espontánea
Respuesta de USCCA
Thank you so much for your kind words, Clint, we’re truly glad we could assist you! Going above and beyond for our customers is what we strive for, and it’s wonderful to hear that our team’s efforts made a positive impact.
If you ever need any further assistance, feel free to reach out at 877-677-1919, 24/7!
excellent service and support
excellent service and support. they provided educational video and training to be prepare and safe. training materials are excellent and their informational app is 99% accurate with the most up-to-date information. it is a service that i trust and do recommend everyone to consider.
their customer service is always available in fraction of time. all US Base support and be able to immediately get a hold of someone, Small or Big, it is a assurance to law abiding citizen that should count on.
8 de marzo de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for your thoughtful review, Farshad. We’re so glad to see that you trust the USCCA and find value in our educational videos, training materials, and informational app. Keeping our members prepared and safe is our top priority, and it’s great to know that our customer service team has been there for you when you needed them.
If you ever have any questions or need assistance, please don’t hesitate to reach out at 800-674-9779. We truly appreciate your recommendation and are honored to have you as part of the USCCA family!
I have spoken to representatives at…Uscca/Delta Defense
I have spoken to representatives at Delta Defense on several occasions. Always an outstanding experience! They have been very professional, knowledgeable, patient and kind. My issue was always resolved quickly and very pain free. Kudos to the USCCA and Delta Defense!!!!
28 de febrero de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for your kind words, Michael. We’re so glad to hear that every experience you’ve had with our team has been outstanding. Providing professional, knowledgeable, and caring support to our members is something we take great pride in, and it’s wonderful to know we’ve met your expectations.
If you ever need anything, please don’t hesitate to reach out at 800-674-9779. We truly appreciate your support and are grateful to have you as part of the USCCA family!
Excellent customer service and quick…
Excellent customer service and quick response.
28 de febrero de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for your review, Steven. We’re so glad to see that you’ve had a great experience with our customer service team. Providing quick and reliable support to our members is always our goal.
If you ever need anything, don’t hesitate to reach out at 800-674-9779. We truly appreciate your support and are grateful to have you as part of the USCCA family!
I have been an Elite Member since 2018
I have been an Elite Member since 2018. I joined as an Affiliate Member 3 years ago. I will not lie. I have been going back and forth on to cancel or not. One thing I did with the AOR was look up bail. Having Law Enforcement Experience, I looked into whether or not attorney's can post their clients bail. In 46 states, they canNOT. Texas they can but there is a lot of red tape and things that have to be met before they can. To ME, this is important to me. I do not want to spend any time in jail. When I called and brought this to AOR's attention, they amended their website to put a denote "where not prohibited by law". All I'm saying is; before you switch to ANY company, do yourself a favor and do your research on the things that matter to YOU. For me, I'm staying with USCCA. Look at the people they HAVE backed and I don't believe we have the entire stories on both cases in question.
16 de febrero de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for sharing your experience and for being a dedicated USCCA member since 2018, John! We appreciate your thorough research and commitment to making informed decisions about your protection. It’s always important to verify the facts, and we’re glad you took the time to look into what matters most to you.
At USCCA, we stand by our commitment to integrity and providing reliable, legally sound resources for responsible gun owners. Your trust means everything to us, and we’re grateful to have you as part of our community. If you ever have any questions or need assistance, please don’t hesitate to reach out at 800-674-9779. Stay safe, and thank you for your continued support!
when you send a public defender to…
when you send a public defender to represent client, you know you guys have serious problems !!
16 de febrero de 2025
Opinión espontánea
Respuesta de USCCA
Pete, we want to clarify that the USCCA does not assign public defenders to represent members. As a USCCA member, you have the freedom to choose your own attorney, including from our extensive Attorney Network. In some cases, members have opted to work with a public defender by personal choice, believing they were the best fit for their situation.
Our Attorney Network remains available to members at any stage of their self-defense aftermath journey. If you have any questions or would like more information, please don’t hesitate to reach out to us at 800-674-9779. We’re here to help!
I highly recommend USCCA Organization…
I highly recommend USCCA Organization to anyone who wants peace of mind in protecting their family in today environment. USCCA is very Professional in every detail and is intensely focused on top notch details for their Membership !!!
14 de febrero de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for your review, Benjamin! We are glad to see that the USCCA Membership provides you with peace of mind!
The best company in the world for self-defense liability insurance
Where to start the value is great for everything you get the customer service is second to none they treat you like family they speak to you like a human being they're always polite very helpful very knowledgeable I won't go anywhere else I love the uscca.....
6 de febrero de 2025
Opinión espontánea
Respuesta de USCCA
Thank you for being a part of the USCCA family, Scott! We are pleased that you see the value of a USCCA membership and that you have had positive interactions with us!
USCCA IS A SCAM!! USE AOR!
The biggest scam in the industry. Use Attorneys On Retainer for real support.
12 de enero de 2025
Opinión espontánea
USCCA Is The Real Deal, Customer Comes First!
From chatting online to a phone call, my issue was resolved in less than 10 minutes.
The USCCA truly cares about their customers and treats them like family. They understand things happen in life and yet they care about the well being and safety of the family first. Their customer service is top notch. Charity and Crystal are professionals that I could tell they truly enjoy what they do.
11 de diciembre de 2024
Opinión espontánea
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