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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The price you get told will probably be changed, Vanarama should say 'provisional' price. The connection between Vanarama and the actual leasing company is patchy, in my case VW, the leasing company s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. E... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de arrendamiento de automóviles
  2. Concesionario de vehículos de motor

Información proporcionada por diversas fuentes externas

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

Amazing experience very swift response

Amazing experience very swift response, Paul who dealt with me has been hands on and kept updating me.. couldnt fault any thing

Thank you

7 de noviembre de 2025
Opinión espontánea
Logotipo de Vanarama

Respuesta de Vanarama

Hi Waso,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that you were pleased with the swift responses and updates. Thanks for your feedback.

Thanks,
Lauren

Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company . All they are after is squeezing you for money once you sign up . Every time it goes for a service through their scheme or needs tyres you have to pay additional mileage costs as they use some weird system , even through you are not over the ocntractual mileage . AVOID AT ALL COST !

5 de noviembre de 2025
Opinión espontánea
Logotipo de Vanarama

Respuesta de Vanarama

Good evening Matt, thank you for taking the time to leave feedback,

We cannot charge a customer excess mileage if they have not exceeded their original contracted amount.

The excess mileage charges are also stated on both your Vehicle Order Confirmation and Maintenance agreement, which you are required to sign before we can add the service plan to your deal.

Thanks,

Lauren

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly

30 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Andrew,

We appreciate you taking the time to share your kind words, and we are so glad that we could be helpful and friendly!

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Will was very nice

Will was very nice, and understanding when I couldn't remember simple details,

1 de noviembre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Julie,

We appreciate you taking the time to share your kind words. We are so glad that you felt supported and understood during your interaction with our team.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Easy and quickly to do my application

Easy and quickly to do my application, customer service really good

30 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Patricia,

We're happy to hear that our application process was easy and quick for you. We appreciate your kind words about our customer service.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Quick service

Fast and efficient

31 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Michael,

We appreciate your kind words! We are so glad that we could be of assistance and provide a positive experience.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Its so easy

This is the third time ive used vanarama to lease a car. It is so easy, godfrey found me the best deal which i was more than happy with. Will certainly be my first port of call when lease runs out.

30 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi William,

We're happy to hear that leasing a car through us has been easy for you again. We're so glad you were happy with the deal and appreciate your continued trust in our services.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Used this company now for 10 plus years…

Used this company now for 10 plus years always happy to help and sort any questions

24 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Paul,

We're happy to hear that we've consistently met your needs over the past decade. We appreciate your long-term trust and are always ready to assist you!

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Great great service service

Great service, quick simple and good price

23 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Richard,

We are happy to hear that you found our service quick, simple, and well-priced. Thank you for your positive feedback; we appreciate it.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

I had been on the Vanarama website and…

I had been on the Vanarama website and had in mind the vehicle I was choosing but wanted to speak to someone, as I had a few questions.
I rang, got straight through to Kwame, and within minutes had all my questions answered and my vehicle details confirmed and ordered all within 15 minutes.
The documents were all emailed and easy to follow, sign and send back.
Excellent service and excellent quotes.

20 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Jonny,

We're happy to hear that you had such a positive experience! It's great to know that you were able to quickly get the answers you needed and complete your order efficiently. We appreciate you taking the time to share your feedback about our service and easy-to-follow documentation.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Amazing help throughout my initial…

Amazing help throughout my initial enquiry through to order confirmation 👍
Absolutely top class
Thankyou so much 🤩

21 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Ray,

We're happy to hear that you had a top-class experience with us, from your initial enquiry through to order confirmation. Thank you so much for your amazing feedback!

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

I,ve dealt with Vanarama for 10 plus…

I,ve dealt with Vanarama for 10 plus years and found them to be very helpful and professional in their approach. They have found a vehicle for my needs each time and remain my go to for leasing a vehicle

19 de junio de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Sam,

We appreciate your continued trust over the past 10 years. We're glad to hear that our team has consistently met your needs with a professional approach in finding the right vehicle. Thank you for your positive feedback!

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Smooth process from the start.

17 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Graham,

We're happy to hear that your experience was smooth. Thank you for your positive feedback. We appreciate it very much.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Great experience.

Great experience.
helpful Staff made clear what was available cost involved. Delivery times. Very easy process.

17 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi there,

We're happy to hear that you had a great experience! It's wonderful that our helpful staff made the process easy and clear for you. Thank you for your positive feedback.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Amazing customer service

All the colleague's I spoke to were all pleasant and polite, they made you feel like you was worth talking to, nothing was to much for them.
I would 100% recommend to family and friends, if you’re looking to purchase a car.

16 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Lynne,

We're happy to hear that our team made you feel valued and provided excellent support. We appreciate your recommendation and are grateful for your positive feedback!

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

very nice customer service

very nice customer service and very good explaning

14 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Ashwin,

We're happy to hear that you found our customer service very nice and the explanations helpful. Thank you for your positive feedback!

Thanks,
Lauren

Valorada con 4 estrellas sobre 5

Great offer.

Great offer.
Though the process to get acceptance from a lender was painful and prolonged.

9 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Neil,

We're glad you liked the offer. We apologise that securing lender approval took longer than expected. We appreciate your feedback and will review the process.

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Great service

Great service. Very helpful. 4th car I've had now. Better than other companies I've used

10 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Mick,

We're happy to hear that our service has been helpful for you and that you've had a great experience with us. We appreciate your continued business and feedback!

Thanks,
Lauren

Valorada con 5 estrellas sobre 5

Release new vehicle

Was a good experience very straight forward and Godfrey did a great job of finding a good price and keeping intouch right through

9 de octubre de 2025
Logotipo de Vanarama

Respuesta de Vanarama

Hi Stewart,

We're happy to hear that your experience was good! We appreciate your feedback and are so glad that the process was straightforward and you were kept informed.

Thanks,
Lauren

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