I've had a very good experience buying an engagement ring for my fiancée at VanBruun in Amsterdam. Jordy was very welcoming, helpful and friendly throughout the process. I chose the Celine and with an... Ver más
Localización
Cambiar localizaciónPieter Cornelisz Hooftstraat 32, 1071 BL Amsterdam, Amsterdam-Zuid, NL
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Consulta las opiniones de los clientes
Van mijn eerste digitale afspraak (met Sebastian) tot mijn afspraak in Amsterdam (met Amanda) is erg goed verlopen. De hulp, geduld en kennis en kunde is uitstekend en heeft mijn verwachting overtroff... Ver más
La empresa ha respondido
I visited Van Bruun Amsterdam to purchase an engagement ring for my fiancée, and I had a very pleasant experience. I met Sara, who was very helpful throughout the process. She was thorough, pat... Ver más
La empresa ha respondido
Wonderful session at Pillows Hotel in Amsterdam. Jordy was incredibly thorough with his advice and offered a range of options for me and my partner to explore and try out. It never felt like Jordy was... Ver más
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Información sobre la empresa
Información de contacto
Pieter Cornelisz Hooftstraat 32, 1071 BL, Amsterdam, Amsterdam-Zuid, Holanda
- +31203695008
4,6
Excelente
37 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
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Perfect ring
I've had a very good experience buying an engagement ring for my fiancée at VanBruun in Amsterdam. Jordy was very welcoming, helpful and friendly throughout the process. I chose the Celine and with an express delivery. I was invited to pick up the ring well in time and within the agreed timelines. The ring later had to be adjusted slightly due to the fact that I had to guess the ring size of my fiancée's finger. We also chose to engrave the ring with the date of the proposal. This process also went as agreed and communication was excellent throughout. We're very happy with the ring, it is beautiful! I would highly recommend VanBruun.
28 de enero de 2026
Opinión espontánea
Disappointing service
Unfortunately I cannot say we had the best experience. We came in to try wedding bands and to understand the different options and what works best also with my engagement ring.
The person we had our appointment with did not assist us at all- she did not ask us any questions about what we’re looking for or try to explain to us anything about what they are able to do/ offer. She put the tray of rings in front of us and then stood on the other side of the glass table typing on her laptop the entire time while we tried some on. Perhaps sales is not the best role for her, but she also did not seem confident to answer questions about the rings either. We immediately wanted to leave the appointment after 5 minutes and felt uncomfortable.
Definitely did not buy our trust to purchase our rings there.
19 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you for sharing your feedback Kirsty. We are truly sorry to hear that your experience did not meet your expectations. We always aim to provide a warm and informative service, and it seems we fell short during your visit.
We would be more than happy to welcome you back to our showroom, where one of our other colleagues can provide you with the personalized and attentive service you deserve. Please let us know if you’d like to reschedule, and we will make sure to assist you in finding the perfect wedding bands that complement your engagement ring.
Thank you for giving us the opportunity to make this right, and we hope to have the chance to regain your trust.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Great experience
We had an appointment with Mari for our wedding rings, and it was really lovely. She was very sweet, knowledgable and listened to our needs.
I really liked that she was not pushy, and we took a few days to think about it. We placed an order and we are very happy with the decision we made with the help of Mari.
We look forward to receiving the rings!
9 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your wonderful review. We’re thrilled to hear that your appointment with Mari went so well and that she was able to provide you with a sweet and knowledgeable experience.
We’re so glad you’re happy with the choice you made, and we can’t wait for you to receive the rings!
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Lucie and team offered great advice in…
Lucie and team offered great advice in my search for some jewellery. Very pleasant experience.
11 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your kind review. We’re delighted to hear that Lucie and the team were able to provide you with great advice during your search for jewelry. It’s wonderful to know that you had a pleasant experience with us.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Excellent
We had a really great experience. The advisor was helpful, nice and efficient. I definitely recommend!
11 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your wonderful review. We’re thrilled to hear that you had such a great experience and that our advisor was able to assist you in a helpful, friendly, and efficient manner.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Excellent expertise and very good service
Excellent expertise and very good advice. Staff is also hospitable and very friendly!
8 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your kind review. We are thrilled to hear that you had a great experience with our team, and that you found both the expertise and advice helpful. It’s wonderful to know that our staff made you feel welcome and at ease.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Appointment with Sara Wennman
I visited the store twice, and the second appointment was absolutely great thanks to Sara Wennman. The consultation was very informative, and I felt really welcome. Thank you so much!
2 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your lovely review. We're so pleased to hear that your second appointment was such a great experience with Sara. It’s wonderful to know that you felt welcome and found the consultation informative.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Quick and knowledgeable consultation by…
Quick and knowledgeable consultation by Sara. Respecting my wishes and budget.
2 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you for your thoughtful review. We’re so glad to hear that Sara was able to provide you with a quick and knowledgeable consultation, respecting both your wishes and budget.
We truly appreciate your trust and look forward to assisting you again in the future!
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Sara Did an excellent job
Sara Did an excellent job! Really professional and with all patience She helped me picking the best ring ever !
1 de abril de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your kind review. We are thrilled to hear that Sara was able to provide you with such excellent service and help you find the perfect ring. It's wonderful to know that her professionalism and patience made a difference in your experience.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Engagement ring for my fiancee
I visited Van Bruun Amsterdam to purchase an engagement ring for my fiancée, and I had a very pleasant experience.
I met Sara, who was very helpful throughout the process. She was thorough, patient, and clear in explaining the details while guiding me in choosing the right ring and diamond. As someone who does not know much about diamonds, I truly appreciated how she took the time to walk me through everything step by step. She made the whole experience feel comfortable and special, which meant a lot to me for such an important purchase.
I would definitely recommend asking for Sara if you are visiting Van Bruun Amsterdam.
Also many thanks to Lucie for her help during my first consultation with Van Bruun, which made me feel welcomed and confident to continue the process with Van Bruun.
1 de marzo de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you very much for your thoughtful review.
We are truly pleased to hear that you had such a positive experience in our Amsterdam showroom. Choosing an engagement ring is a very special moment, and it means a lot to us that Sara could guide you through the process in a way that felt both clear, comfortable, and memorable.
Thank you again for your recommendation and for trusting us with such an important purchase.
Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN
Great Service
I arrived in Amsterdam in the middle of an electricity outage. Jordy from the shop still decided to help me and made the best out of the situation. Very professional and enthusiastic help. The pricing is very fair.
20 de enero de 2026
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your kind review!
We’re thrilled to hear that Jordy was able to assist you even in the middle of an electricity outage and made the experience positive despite the circumstances. It’s wonderful to know that his professionalism and enthusiasm stood out, and that you found our pricing fair.
Best regards,
Victor Halvarsson CEO & Founder, VANBRUUN
Top service
Bij binnenkomst werd ik gelijk goed geholpen en aan het einde van de dag had ik de perfect ring gekocht. De persoonlijke benadering was een fijne ervaring.
8 de diciembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Hartelijk dank voor het delen van je ervaring!
We zijn blij om te horen dat je vanaf het eerste moment goed geholpen werd en dat je de perfecte ring hebt gevonden. Het doet ons plezier dat je de persoonlijke benadering als een fijne ervaring hebt ervaren.
Met vriendelijke groet,
Victor Halvarsson CEO/Founder, VANBRUUN
Engagement Ring Experience
I was very pleased with the service provided by Vanbruun and especially with the professional guidance offered by Jordy. Throughout the entire process, he supported me with clear and timely information—even during his own holiday—which shows a commendable level of dedication. He also continued to provide excellent service after the purchase, ensuring everything was handled with care. I can confidently recommend Vanbruun’s services and will do so within my own network. I also plan to return here in the future for our wedding rings.
9 de noviembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you for sharing your experience with us!
We’re truly happy to hear that you felt well supported throughout the entire process and that Jordy’s guidance, dedication, and availability made a difference for you.
Thank you for your strong recommendation. We look forward to welcoming you back when it’s time to choose your wedding rings.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Felt trustworthy, good explanation
They took the time to explain the different options and pricing. Felt trustworthy
12 de noviembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you for sharing your feedback!
We’re delighted to hear that our team could take the time to explain all the options and pricing clearly, and that you felt confident and well taken care of during your visit.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Exceptional Service and a Smooth Experience at Vanbruun
We visited Vanbruun to explore our options, and there were plenty to choose from. Sara Wennman provided an outstanding experience. She answered all our questions, looked into our tax-free inquiries, and guided us through the entire process. We even returned the next day to make the purchase.
I highly recommend Vanbruun—our entire experience with Sara Wennman was exceptionally smooth and professional.
16 de noviembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you for lovely feedback!
We’re delighted to hear that you had such a smooth and enjoyable visit, and that Sara provided outstanding guidance throughout the entire process. It means a lot to know that her support, knowledge, and attention to detail helped you feel confident in your decision.
Thank you for your warm recommendation, we truly appreciate it!
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Jordy heeft me perfect geholpen met het…
Jordy heeft me perfect geholpen met het kiezen. Top service persoonlijk ik kan het iedereen adviseren, zeker als je zelf niet heel veel verstand hebt van diamanten
17 de noviembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Hartelijk dank voor het delen van je ervaring!
Wat fijn om te horen dat Jordy je zo goed heeft geholpen bij het maken van de juiste keuze. Persoonlijke begeleiding en duidelijke uitleg vinden we erg belangrijk, zeker wanneer het om iets zo bijzonders gaat als diamanten. Geweldig dat je dit zo hebt ervaren en dank voor de aanbeveling!
Met vriendelijke groet,
Victor Halvarsson CEO/Founder, VANBRUUN
I recently had en appointment at the…
I recently had en appointment at the showroom in Amsterdam and my experience was excellent. I was welcomed by Mari who walked me through their selection and the options available. Mari was very knowledgable and gave me valuable insights and suggestions which helped me pick a beautiful ring.
I would highly recommend to giving them a visit.
16 de octubre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
We’re delighted to hear that Mari could guide you so knowledgeably through our selection and help you find a beautiful ring. It means a lot to us that you felt well supported, and we greatly appreciate your recommendation.
We look forward to welcoming you back to our showroom in the future!
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Great consultation experience
Booked a consultation with Jordy on a short notice for an engagement ring. Crew was very welcoming, thoughtful and helpful.
I came to the consultation prepared with a couple of ring models in mind, but was advised a different model (based on taste) which was even better after witnessing the differences side by side.
The images on the website are a good starting point, but they don’t do the ring enough justice. Strongly advise people to visit a showroom and see the rings for yourselves, especially side by side with different models. The crew also brings valuable insights and opinions.
29 de septiembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you for taking the time to share your experience!
We’re delighted to hear that Jordy and the team could provide thoughtful and helpful guidance during your consultation. It’s wonderful that you found a model you loved even more after seeing the options side by side.
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Big big thanks to Jordy!
Jordy was absolutely amazing, we had a lot of challenges and time pressure but somehow he always pulled through! And the result is stunning - what a beautiful ring it is! Thanks again!
2 de septiembre de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for your wonderful review!
We’re thrilled to hear that Jordy was able to guide you through the challenges and time pressure, and that the result turned out beautifully. It means a lot to us that you are so happy with your ring!
Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN
Wonderful appointment with Jordy
Wonderful session at Pillows Hotel in Amsterdam. Jordy was incredibly thorough with his advice and offered a range of options for me and my partner to explore and try out. It never felt like Jordy was trying to push us one way or another, but genuinely seeking to find the best option for us - both in terms of style and budget. Would certainly recommend others to visit.
16 de agosto de 2025
Opinión espontánea
Respuesta de VANBRUUN - Amsterdam
Thank you so much for sharing your wonderful feedback!
We’re delighted to hear that your consultation with Jordy at Pillows Hotel in Amsterdam was such a positive experience.
We truly appreciate your recommendation and look forward to welcoming you again in the future!
Warm regards,
Victor Halvarsson CEO & Founder, VANBRUUN
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