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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy process from start to finish. I spoke to Tom over the phone, sent some photos of the vehicle online, and was quickly given a quote. Two days later, Kevin arrived, checked the van over, and... Ver más

Valorada con 5 estrellas sobre 5

John from Vandervan was great, he kept me informed on his time of arrival, completed all paperwork and carried out his checks efficiently. Really great service!

Valorada con 5 estrellas sobre 5

Fantastic from beginning to end, all thanks to Jake at Vandervan.From the very start Jake was friendly,helpful, and made the entire sales process incredibly easy and straightforward. A real pleasur... Ver más

Valorada con 1 estrellas sobre 5

On the first occasion that Vandervan arranged to collect my van they failed to show. I found them difficult to contact and when eventually I was able to speak to someone I was told the driver had some... Ver más


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4,2

Muy bueno

TrustScore: 4 sobre 5

140 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

A shambolic and frustrating experience

On the first occasion that Vandervan arranged to collect my van they failed to show. I found them difficult to contact and when eventually I was able to speak to someone I was told the driver had some family related issue he had to attend. Obviously I have no idea if this is true, but even if it is, they could've at least let me know. As I stayed at home all day waiting for him. We rearranged the pick up and again I waited for them to arrive and again they did not show. When I contacted them they claimed that I was booked in for the next day. I know I would not have agreed to that day as I was not going to be there. So I have wasted 2 days waiting for these clowns only to be told sorry. I am disgusted with this company and will never deal with them again

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy process from start to finish

Very easy process from start to finish. I spoke to Tom over the phone, sent some photos of the vehicle online, and was quickly given a quote. Two days later, Kevin arrived, checked the van over, and paid exactly the amount they had quoted.

Kevin also kept me updated on his arrival time while he was on his way, which I really appreciated. He was very friendly and likeable, which put me at ease and made the whole experience simple and stress-free. Highly recommended.

6 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful, waste of time. They gave a price which was agreed, arranged collection today (2 days later), I called to see what time as hadn't heard from anyone, no one knew what was happening although it was on the board for today, told someone will call me back. Someone called to see if the van was still available i explained I'm waiting for it to be collected, they knew nothing about it so went to speak to a director. I got cut off so called them back only for the first guy to answer and offer £1,600 less, then made out it was all this Charlies fault who is working from home. In the meantime I've refused a genuine buyer for very slightly more as i had agreed with these and didn't want to mess anyone about. Sham of a company.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dealt with John yesterday who I must…

Dealt with John yesterday who I must say was very professional, after being open and honest about the van and its issues they gave a price and when he came to look over the van gave the amount of money they had quoted. Fuss free and easy. John was very polite, turned up on time and was very professional. I would reccomend Vandervan. Keep up the great work John.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic from beginning to end

Fantastic from beginning to end, all thanks to Jake at Vandervan.From the very start Jake was friendly,helpful, and made the entire sales process incredibly easy and straightforward. A real pleasure to do business with.
Additionally, John who came out to view the Van and check everything over, was extremely helpful and professional.
Seamless experience all round.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice and simple

Sold my van today with John for
Vanderman happy with the experience and all went smoothly .would recommend to others.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great people, highly recommended. Really quick on payment and real easy to arrange, what more can you ask for? Thanks guys!

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disrespectful

I tried to get an online quote for my van some time ago, but due to personal reasons was unable to deal with the selling of it at that point and i informed the company as such. They waited a while and then call, text and email me from multiple different numbers on a regular basis. i answered a call and told them i wasn’t able to talk but gave them a suggestion when I would be able to talk, they have intentionally ignored this and have been hounding me over the past few days. I answered a call yesterday and reminded them i’d agreed the end of the week, they didn’t know what i’d said that (apparently) but agreed. This morning they started to hound me again. With actions like that, how can they be trusted?

7 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

John came on time

John came on time , they offered a price that we were happy with that made the sale happen that day.

Would use again.

30 de marzo de 2026
Opinión espontánea

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