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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Total time wasters, look at reviews, shocking ! Been trying via eBay , email & phone to get length of a Luton van floor base. No response even after talking to someone ! This is a genuine customer wis... Ver más

Valorada con 1 estrellas sobre 5

Avoid! Bought a mercedes vito 2020 saying everything is in the back of it, just timing chain need sorting. When the van was delivered and mechanic checked it: no clutch pedal, no brakes, no fluid, mis... Ver más

Valorada con 5 estrellas sobre 5

Great service from start to finish. Saw an ad on Ebay on Saturday evening, dropped a message to them, not expecting a response until Monday, nope replied within an hour. Had various messages back & f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chris arrived on time and was very courteous and polite. Before buying my van he made various checked to confirm I had described it correctly He then checked I all the relevant paperwork and ma... Ver más

Información sobre la empresa

  1. Concesionario de vehículos de motor

Escrito por la empresa

Discover an Affordable and Efficient Solution for Trade Customers at Vanstation Looking for a reliable source to meet your trade vehicle needs? Vanstation has the perfect solution for you. Unlike other platforms, we exclusively cater to trade customers, ensuring that your specific requirements are met. At Vanstation, we prioritize transparency and quality. Each van undergoes a comprehensive mechanical appraisal to guarantee its condition and reliability. We understand the importance of peace of mind when dealing with used vehicles, which is why our meticulous inspection process ensures that you receive only top-quality vans. Choose from our five featured categories tailored to trade customers: Non-Runner, Runner, Small Vans, Medium Vans, and Large Vans. With Vanstation, you can rest assured that your business needs will be met with precision. We value your time and understand the urgency of your business operations. That's why we offer same-day delivery, ensuring that you swiftly acquire the vans you require. No more waiting for weeks to receive your purchase – our commitment to efficiency keeps your business moving forward. Please share your experience with Vanstation. Your feedback is invaluable to us as we strive to continually improve our services for trade customers like you.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

312 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(312)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company DJ the sales guy was…

Great company DJ the sales guy was brilliant really helpful sent videos as asked even late in the evening not pushy in any way the van was described very accurate and honest and really was a great price would recommend DJ professional and trustworthy with a easy smooth drive away transaction
cheers

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

GREAT EXPERIENCE

Great experience purchasing my new van last month. Shout out the the team there as they helped through the process to get this great van.

2 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very smooth

Very smooth, got the right van for what I thought was a steal. Couldn’t be happier, totally recommend for anyone looking to buy a van for fair prices

2 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID LIKE THE PLAGUE

AVOID LIKE THE PLAGUE
Sold me a van lasted 60 miles before breaking down refuse to fix or replace even tho consumer law states they must ....
Dodgy as ...... don't believe a word they say

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this lot.

Got completely scammed by these guys. Fraud is an understatement.
Bought a van pay upfront so once it is delivered you can't get any help at all.
When I applied for the logbook from dvla it turns out the van was destroyed so I have a cloned van...
This is free advice.
Avoid avoid avoid.....

15 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased a Van here not too long ago

Purchased a Van here not too long ago, quick, easy, and the team were nice and made the process very simple. Would recommend, and come back again. Thanks!

17 de marzo de 2024
Opinión espontánea
Logotipo de Vanstation

Respuesta de Vanstation

Hello CJ, thank you so much for your kind words and recommendation! We're thrilled to hear you found the process quick and easy, and that our team made your experience a positive one. Looking forward to welcoming you back in the future. Thanks again!

Valorada con 5 estrellas sobre 5

Popped down on Saturday

Popped down on Saturday, after my van blew up and brought a Sprinter with a full mechanical report for free, was alot quicker and easier then other companies I've dealt with I'm the past - thanks again vanstation team!

16 de marzo de 2024
Opinión espontánea
Logotipo de Vanstation

Respuesta de Vanstation

Hello Arjun, we're sorry to hear about your previous van but thrilled we could help you quickly find a Sprinter to meet your needs! Thank you for sharing your positive experience with our mechanical report service and the speedy process. It’s our pleasure to assist. Thank you for choosing us, and we hope to see you again in the future!

Valorada con 5 estrellas sobre 5

Very professional and easy to deal…

Very professional and easy to deal with. Would highly recommend this business, customer service is top notch, great deals and a trust worthy company.

15 de marzo de 2024
Opinión espontánea
Logotipo de Vanstation

Respuesta de Vanstation

Hello Kaleigh, thank you for your wonderful review! We're so pleased to hear you found our team professional and easy to deal with. Your recommendation means a lot to us, and we're happy you found our customer service and deals to your satisfaction. Trust is key, and we're glad you found a trustworthy experience with us. Looking forward to serving you again!

Valorada con 5 estrellas sobre 5

Happy 😃 with my new van big shout out…

Happy 😃 with my new van big shout out to the van station team for looking after me once again

11 de marzo de 2024
Opinión espontánea
Logotipo de Vanstation

Respuesta de Vanstation

Hi Shane, a big thank you from all of us at Vanstation for your shout out. It's our pleasure to look after you, and we're thrilled to have had the opportunity to do so again. Enjoy your new ride, and don't hesitate to reach out for any more of your van needs!

Warmly, The Vanstation Team

Valorada con 1 estrellas sobre 5

Disorganized company

So my partner was in contact with the team from Vastation regarding a pick-up they had advertised on Facebook. He checked with them during the week to see if it was still there and we told them we come see it on Saturday. We drove 5 hours from Scotland to view this pickup. So we arrived at a yard filled with all sorts of vans/jeeps etc and a pretty showroom with glass windows, and coffee/hot chocolate drinks for customers. We were met by a guy who brought us in and looked up on the computer about the pickup.

Now this is where the disorganization comes in. He told us he didn't know how we had seen the pickup yet as they only got it in and didn't have it priced up but I showed him the advert on their website. Next it was the pick-up was in the garage in the other yard. He went to get his boss who said there had been a mix-up and he would try to sort it (mind he was walking around the showroom in Nike flip-flops and socks). He told us that there had been issues with staff earlier in the week and the jeep was sold back in January with a blown turbo. He rambled on about some story about dodgy staff and suspending them earlier that week and also mentioned reviews online which to me was slightly strange. Why would you mention the reviews you can see there are a lot of negative reviews here which are true! None of the staff seemed to know about the pickup, he went asking all of them in front of us. At least if you're going to make a story up about something at least make sure your team is on the same page.

It is a couple of weeks on and the pickup is still being advertised on their website. DS15 OFD - single cab. Just be aware of this in case anyone is looking to travel.

The staff was nice but honestly boosting about selling 500 vans every month to every customer is a bit much and the staff they have going around in full tracksuits should be a warning sign, you are supposed to be profesional. Just a disorganized company that doesn't have any idea what is their stock is or sticks to one story. It bit like young men playing shop.

24 de febrero de 2024
Opinión espontánea
Logotipo de Vanstation

Respuesta de Vanstation

Thank you for sharing your recent experience at VanStation.

We understand your observations regarding our team’s appearance and the overall atmosphere at our yard. As a busy trade sale business, our focus is on offering a wide range of vehicles at competitive prices, and we’re always looking for ways to balance professionalism with a comfortable environment for our customers.

Concerning the vehicle still being advertised, we're investigating this matter to prevent similar issues. We’re committed to enhancing our processes and appreciate your patience as we make improvements.

We understand the effort it takes to travel a significant distance to view a vehicle, and we are looking into how we can better support our customers in verifying vehicle availability before making such journeys.

We’d be grateful for the opportunity to discuss how we can address your concerns directly and assist you further. Please feel free to get in touch.

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