Vavista Opiniones 

3052
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very quick. Friendly on calls, very good communication. Price affordable even with historical with insurance in the Uk. Nothing bad to point for now. Keep doing a good job.

Valorada con 5 estrellas sobre 5

Found the link on Comparison site. Price was excellent. Filled in all details quickly and easily. Unfortunately site would not process payment. Contacted customer services who went through the process... Ver más

Valorada con 5 estrellas sobre 5

Great assistance from this company. Could not complete payment on line due to difficulties confirming with bank on same device as insurance forms. ( old phone). Their Customer serviice sorted it al... Ver más

Valorada con 1 estrellas sobre 5

My experience with them is very awful wont recommend for anyone going forward. I have 3 years of no claim discount, yet they are insisting I use 2 years because that is what they have in their record,... Ver más

Información sobre la empresa

  1. Aseguradora
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Agencia de seguros para el hogar
  5. Aseguradora (seguros de vida)

Información proporcionada por diversas fuentes externas

Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 79% de las opiniones negativas

Suele responder en menos de 1 semana

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3,7

Todas las opiniones

(3052)

150 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful company to be insured by

Awful company to be insured by. Everything run smoothly until the point of cancellation. I was told two different debt prices. One was £32.07, which i agreed and paid, the other was £914.89. I of course fought my case. I constantly was told the two different prices by different people. Then after emailing back a forth for time, they finally decided to tell me to ignore the £914.89 as it was sent it mistake, even though they tried telling me multiple times that it’s definitely £914. So hey tried to scam a smart person. Communication is terrible, no one seems to know very much about it all. Was just a whole mess. Caused me a lot of stress and definitely wont be recommending to anyone.

Reply: no thanks

30 de enero de 2026
Opinión espontánea
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Respuesta de Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Valorada con 1 estrellas sobre 5

Price was great but when it came to Claiming it was terrible

Price was great but when it came to making a claim the whole process was a mess. They were supposed to process the claim in 5 days but it took 6 days for them to get my car to their inspection centre.
The first call was great but went downhill from there. I had to do a telephone lie detector call but all the questions were related to my car being stolen when it actually set on fire. I got a letter asking for lots of information and then another saying they didn't need it after all.
The claims process was very slow and the pay out amount was pathetic. They deducted a significant amount because there was a small dent on one wing which had not breached the paint. It was a drive off on a car park and I didn't want to claim on insurance (it would have been less than the excess anyway) so I had left it to be addressed at its next service.
After I had been paid I got a message saying I needed to give them some information and to contact them urgently. It took `16 minutes to get through to someone. They said I had failed to let them know that the policy was no longer required but the car was a write off and they didn't pay me out enough to replace it with something at a similar standard. When I said that I didn't know that I needed to tell them I no longer needed the policy now that they had written my car off, the person on the other end kept repeating it. I said That's nonsense whereupon she announced she would have to end the call owing to my use of inappropriate language. When I asked for clarification of the offending word she told me it was "nonsense". Go figure. Vavista were the broker and Somerset Bridge the Insurance Company. I could not recommend either on the basis of my experience and the only reason I gave them one star was because no stars is not an option. They do not deliver what they promise and I will never use them again.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Valorada con 5 estrellas sobre 5

Quick and easy .

I did compare quite a number of insurers but you came out on top for price and affordability.
It was very easy to do on-line , the hardest part is choosing.
Thank you

22 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Communication very poor

Set up my car insurance with this company, unable to set up my portal login to my documents, after waiting for 8 days, fortunately insurance was due to start in a weeks time, unfortunately I was charged £80.00 for the cancellation process, really unreliable, unhelpful and expensive experience, would recommend using other insurance company, certainly not this one.

Thank you Vavista for your comments on the above, I was delighted to have received a full refund, either posting the review or I misunderstood the phone conversation with your representative or misread your email notification of the £81.00 debit the outcome was better than expected. I appreciate the fact as that you have acted on my grievance, so for future reference I would reconsider using your services, kind regards Terrance Radford

16 de enero de 2026
Opinión espontánea
Logotipo de Vavista

Respuesta de Vavista

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@vavista.com, we can then locate your policy and assist you further. Thank you.

Valorada con 5 estrellas sobre 5

New Car insurance at Competitive Price

I have just confirmed my Insurance with Vavista via GoCompare. They were the cheapest Insurer and the process was easy and straightforward. Everything seems to be easy to follow and so far I have a good feeling about this company.

11 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a refreshing change to other …

What a refreshing change to other insurance companies, so easy to get a quote and the best price I found was an added bonus with all the extras you could need. I’m definitely lucky I found vavista for my car insurance Britain

11 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Website is easy to navigate but beware

Website is easy to navigate. It was on all the comparison sites. Phoned them to try and save the broker's fee but not possible as it is a broker. You have to go through the documentation to see who you are insured with. No information on the website about DOC. The only info is on the certificate of insurance, after you have paid, which categorically states that DOC is not covered. Although I rarely do it is useful if you borrow a car from a garage while it is being serviced or even driving your partner's car. Keeping my fingers crossed it is not like "Quote me Happy" with its abysmal customer service.

6 de enero de 2026
Opinión espontánea

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