Verilux Opiniones 1490

TrustScore: 1.5 sobre 5

1,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Mon colis est bloqué depuis des jours et des jours, le service client n'est d'aucune aide, et lorsque je me connecte sur le suivi de colis Fedex, il semblerait que je doive payer des taxes que je ne p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia

Escrito por la empresa

We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,3

Todas las opiniones

(1490)

5 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

I have had this less than a week

I have had this less than a week. The light has good options for lighting and it is good. The problem is the base of the light does not attach to the pole. The pole just sits in the hole on top of the base if it is touched or bumped the entire light will fall down.

22 de enero de 2019
Opinión espontánea
Logotipo de Verilux

Respuesta de Verilux

Good Morning Marlene,

Thank you for reaching out to us, and I'm so sorry to hear about your lamp! I will have someone from our Customer Happiness Team reach out to you to see if we can help. You can always reach out to us at hello@verilux.com or give us a call at 1-800-786-6850.

Best,
Cathy

Valorada con 5 estrellas sobre 5

I purchased my Verilux Smart Light to use as a desk lamp at work.

I purchased my Verilux Smart Light for my desk at work. Management keeps the fluorescent lights overhead down very low due to colleagues on my team who suffer from migraine headaches. I purchased a different desk light initially and it broke almost immediately. I have since purchqased my Verilux light and am able to see well enough to get my work done and the light appears to be quite study.

22 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

You guys did an excellent job

You guys did an excellent job. I emailed/called to request that no invoice be included as this was a gift. I received prompt replies and the matter was resolved. I have been very satisfied with this company for many years. I frequently give your products as gifts. The person who received this gift was extremely surprised and thrilled to have a piece of sunshine at his desk everyday.

22 de enero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clean wave sanitizing wand

They had only 1Size bulb for the clean wave sanitizing wand. I forgot they sold 2 size wands of course they only had the long one and I thought it was the short one.
The wand I had was never taken out of the box So last week I took it out and tried it it would not work.on line people have the same problem

21 de enero de 2019
Opinión espontánea
Logotipo de Verilux

Respuesta de Verilux

Hi Richard,

Thank you for reaching out to us! I apologize for the confusion regarding the bulb for your sanitizing wands. You are correct, we have a replacement bulb for the large wand available. You can certainly send that bulb back to us under our 30 day money back guarantee:

https://verilux.com/pages/verilux-guarantee

As for your other wand that didn't work out of the box, we would be happy to help you with that! Please give us a call at 1-800-786-6850 or email us at hello@verilux.com and we can help troubleshoot with you.

Best,
Cathy

Valorada con 5 estrellas sobre 5

Verilux Happy Light

The Happy Light is wonderfully compact. The light settings are quite a bit brighter than I expected.

21 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

How lucky do I feel about Verilux and…

How lucky do I feel about Verilux and the good people who work to make the product and the company an excellent example of what makes a customer happy. I would not be able to get through most days if I did not have my Verilux light to enhance my state of mind. When the light stopped working, I hurried to the computer to order another. Within a few days the new bulb was in my hands and I was relieved to sit in the "sunlight" again. How perfect is it to be able to trust this company and all of the people who give of themselves to help people like me. I remember when most companies thought customer satisfaction was the most important thing - not so much anymore. Thank you all for restoring my faith. I am one very grateful customer.

18 de enero de 2019
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más