Vets Now Opiniones 

25.554
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was so happy that Vets Now have a professional team able to help on a Sunday. Emergency appointment arrange. We was at site within the hour. Assessment carried out by vet and medication issued. Repo... Ver más

Valorada con 5 estrellas sobre 5

Cat and beth always take such care in assessing both my elderly jack russels rhry listen and think through everything. We all feel very safe and confident with them, esprcialky at such a stressful ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Its ones nightmare when your beloved pet gets ill out of hours. We were referred to Vets Now in Hadley, Shropshire. Met at the door by a very kind associate. Our concerns regarding Toby were a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The vet, identified the problem quickly and took our puppy into surgery with no hesitation. We were updated about the out come and post surgery, along the way. Very good care pathway and aftercare. T... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio veterinario de emergencia
  2. Veterinario/a

Sobre Vets Now

Escrito por la empresa

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

26 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(25.554)

1934 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Vets Now 100%

I was so happy that Vets Now have a professional team able to help on a Sunday. Emergency appointment arrange. We was at site within the hour. Assessment carried out by vet and medication issued. Repot completed and sent to our insurers before we departed. 10 / 10.

4 de agosto de 2026
Valorada con 1 estrellas sobre 5

Exuberant fees out of hours

We went to the surgery out of hours as our dog was showing signs of heat stroke. We were made aware of the cost of the fee £313.50 but felt we had no choice. However we were then charged £88.80 for a bottle of Metacam we could purchase from our local vet for £17. I think this is really unfair. We were with the vet for less than 20 minutes how is this fair and justifiable? It's a shame when the vet who helped Bertie was lovely to be hit with such a huge bill.

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had my Husky Dog Maya to out of hours…

I had my Husky Dog Maya to out of hours . She was 12 blind brain tumour end stage renal failure .She was poorly sick etc . I was given the appropriate advice treatment for her from staff & Vet was brilliant . The vet told me that she didnt have long left . They got everything 100% spot on . Sadly Maya did pass away on 16th July 2026 as advised within that few weeks period . Thankyou to everyone involved in treating her . I got that few weeks to make memories and say a proper goodbye . A lot of folk never get that and I feel fortunate to have got that time .

14 de julio de 2026
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Respuesta de Vets Now

Hi Robert, thanks for taking the time to leave us a review at this difficult time. Our thoughts are with you all. Take care.

Valorada con 3 estrellas sobre 5

It was superfast service but unsure all…

It was superfast service but unsure all was done that could have been done as my cat still isn't weight bearing on that leg.

4 de agosto de 2026
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Respuesta de Vets Now

Hi Kim, thanks for taking the time to leave us a review. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns. Take care.

Valorada con 2 estrellas sobre 5

ADMINISTRATION AFTER VERY SLOW.

OUT OF HOURS SERVICE VERY GOOD BUT ADMIN AFTER SLOW.
WE PAID UP THAT NIGHT £506.33 22.07.26
BUT STILL AWAITING AS AT 06.08.26 YOU TO CONFIRM BACK TO OUR INSURERS.... FOR WHICH WE PAID YOU A £33 ADMIN FEE .. WE ARE DESPERATE FOR THESE MONIES HENCE WHY WE PAY A PET-PLAN POLICY

22 de julio de 2026
Opinión espontánea
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Respuesta de Vets Now

Hi Adrian, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Valorada con 5 estrellas sobre 5

The vet Annedine & head nurse Emily …

The vet Annedine & head nurse Emily were amazing
They were very patient as I was a total wreck they were both overly helpful & kind at the clinic
The vet was very thorough & gentle with my poorly dog
They were both amazing as it was early hours of the morning

4 de agosto de 2026
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Respuesta de Vets Now

Hi Michelle, thanks for taking the time to leave us a review. We are glad we were there for you when you needed us the most. Have a lovely day!

Valorada con 1 estrellas sobre 5

The vet had no interactive skills

The vet had no interactive skills. She was rude in the way she approached us like we were wasting her time. She also said our dog needed treatment but they did not have any. She then said she could prescribe some cleaning solution for our dogs sore but we could just get some off amazon. I found her unprofessional with a poor manner.

4 de agosto de 2026
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Respuesta de Vets Now

Hi Michelle, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Valorada con 5 estrellas sobre 5

Vets Now

Vets Now, was a brilliant service, we were seen really quick, when we arrived at the vets the staff were so lovely and put us at ease. Luckily our dog was okay in the end but the nurse we saw was really lovely with our dog. Thank you for a brilliant service.

2 de agosto de 2026
Opinión espontánea
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Respuesta de Vets Now

Hi Dianne, thanks for your review and kind words. We really appreciate it.

Valorada con 5 estrellas sobre 5

Thank you to the Sheffield pdsa…

Thank you to the Sheffield pdsa hospital for a midnight emergency. Amazing staff. So kind and caring.

2 de agosto de 2026
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Respuesta de Vets Now

Hi Kathryn, thanks for your review. We hope you have a lovely day.

Valorada con 5 estrellas sobre 5

Vets now

The vet, identified the problem quickly and took our puppy into surgery with no hesitation. We were updated about the out come and post surgery, along the way.
Very good care pathway and aftercare. Thank you so much to the team. Would recommend for out of hour emergency.

2 de agosto de 2026
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Respuesta de Vets Now

Hi Daniel, thanks for taking the time to leave us a review. We really appreciate it. Take care.

Valorada con 1 estrellas sobre 5

Rip off don't use

Never checked dog properly and charged extortionate 400 pound

13 de junio de 2026
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Respuesta de Vets Now

Hi David, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Valorada con 3 estrellas sobre 5

Receptionist very helpful and…

Receptionist very helpful and welcoming. Vet seemed rushed and didn't really put me at ease. Seemed annoyed to be there.

4 de agosto de 2026
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Respuesta de Vets Now

Hi Laura, thanks for taking the time to leave us a review, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Valorada con 5 estrellas sobre 5

Experienced and Kind

The staff are incredibly friendly , comforting and show they are competent and experienced. They treated Errol so fast and made sure we knew what was going on every step of the way, even for a non life threatening but very painful injury like the one our dog managed to inflict upon himself.

2 de agosto de 2026
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Respuesta de Vets Now

Hi Kyle, thanks for taking the time to share your experience with us. We're glad that we were there for you and Errol when you needed us. Take care.

Valorada con 5 estrellas sobre 5

Cannot rate these guys highly enough

Cannot rate these guys highly enough. The people were kind, helpful, friendly and very professional. The facility was spotless. I have absolutely nothing negative to say. Thank you for looking after my little boy.

4 de agosto de 2026
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Respuesta de Vets Now

Hi Amanda, thanks for raking the time to leave us a review. We really appreciate it. Take care.

Valorada con 5 estrellas sobre 5

Excellent emergency care

When you have pets that you love and want to look after it is essential there is somewhere you can take them in an emergency.

4 de agosto de 2026
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Respuesta de Vets Now

Hi Heather, thanks for your review. We hope you have a lovely day.

Valorada con 5 estrellas sobre 5

Rapid

Rapid. Calming. Knowledgeable. What more do you want at an emergency vets.

It’s not cheap. But you get what you pay for.

4 de agosto de 2026
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Respuesta de Vets Now

Hi Nicolas, thanks for taking the time to leave us a review. We hope you have a lovely day.

Valorada con 5 estrellas sobre 5

Cat and beth always take such care in…

Cat and beth always take such care in assessing both my elderly jack russels rhry listen and think through everything. We all feel very safe and confident with them, esprcialky at such a stressful tim. Thamkyou Chrissie, Mr Darcy and Danny Smith

1 de agosto de 2026
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Respuesta de Vets Now

Hi Chrissie, thanks for sharing your experience with us. We're glad that we are there when you need us the most. Take care.

Valorada con 5 estrellas sobre 5

Amazing and Caring

I cannot thank the Liverpool vet and nurse enough for their wonderful assistance and care early yesterday morning when we had to bring our loving dog of 14½ years on her last journey. They really were amazing, thank you!!

3 de agosto de 2026
Opinión espontánea
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Respuesta de Vets Now

Hi Jeanette, We're so sorry for your loss, we know how hard it is to lose a family member. Our thoughts are with you all at this difficult time.

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