Previously came under 2 weeks, now almost 3 (12 Jul order to 29 Jul delivery) with weird tracking comments: customer unreachable to confirm location, held at customs. It took almost a week NY custom... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Arrived within 3 weeks as expected, great price, fresh supply with expiration date in late 2027. Outer package was a lil smushed but pill wrap looks good. I am very happy, that will help my small resc... Ver más
La empresa ha respondido
The item arrived in a timely manner, packaging intact. I thought I was getting an extra pill for each box, and it wasn't included. But that does not damper my experience. *** Addendum after readi... Ver más
La empresa ha respondido
Great purchase experience with excellent prices. The package tracking is top notch to include when it cleared customs and throughout the transit process. The product arrived sooner than I anticipated... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Información de contacto
4,6
Excelente
327 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de VetShopMax
Hi Shirley,
Thanks for contacting VetshopMax.
We're happy to hear that you're satisfied with our prices and products.
We’re committed to continuing to provide great value and quality products for you and your pets.
We look forward to serving you again soon!
Regards,
VetshopMax
medicine arrived as described- thank…
medicine arrived as described- thank you! AAA+++
11 de abril de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
Thank you for your feedback and we're glad to know your order has arrived. Looking forward to serving you and your pets soon!
Regards,
VetshopMax
Incorrect information in email
The email said someone would have to be home to sign for it. This had never happened before with the same product and the same company many times. I stayed home all day waiting for it. It was in the mail box and didn’t require a signature at all.
8 de abril de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Julia,
Thank you for contacting VetshopMax and we sincerely apologize for the confusion regarding the delivery and the information about a required signature.
All of our orders are shipped via USPS standard shipping, which typically does not require a signature upon delivery. At this time, we also do not offer express shipping options due to current tariff-related limitations and customs clearances.
As a result, we are not sending any orders that require a signature.
We understand that staying home all day waiting for a delivery can be frustrating, and we truly apologize for any inconvenience this may have caused. We really appreciate your patience and understanding.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Regards,
VetshopMax
VERY HAPPY
I am very happy with VetShopMax. My order was promptly filled and mailed, and I saved $115 by ordering from you. It took only 11 days to get to me in the United States. That is remarkable. Thank you and I will be telling all my friends and family about you.
4 de abril de 2026
Opinión espontánea
Respuesta de VetShopMax
Hello Sharon,
Thank you so much for your kind words and for taking the time to share your experience with VetShopMax!
We’re absolutely delighted to hear that your order arrived promptly and that you were able to enjoy such significant savings—that’s exactly what we strive to provide for all our customers. It’s also wonderful to know your delivery reached you in just 11 days to the United States.
Your recommendation truly means a lot to us, and we’re incredibly grateful for your support. We look forward to serving you, your friends, and your family again in the future!
Warm regards,
Jennifer
VetshopMax
I was having trouble ordering on line…
I was having trouble ordering on line so I called the number listed. I got a very nice guy who helped me place my order while on the phone. I was very pleased.Thanks!i
20 de marzo de 2026
Opinión espontánea
Quick and less expensive
Cheaper than going to the Vet, the product is the genuine medication and only took a couple weeks
1 de abril de 2026
Opinión espontánea
Respuesta de VetShopMax
Hello Bruce,
Thank you for your kind review! We’re so glad to hear you found our prices more affordable and that the medication met your expectations. It’s great to know your order arrived within a reasonable timeframe as well. We appreciate your trust in us and look forward to serving you again in the future!
Kind regards,
Jennifer
VetshopMax
Reliable, Fast & Affordable Prices
Fast shipping and very affordable prices. My order arrived quickly and everything was exactly as expected. Great service, I’ll definitely order again!
17 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
Thank you for your kind words! We’re so glad to hear your order arrived quickly and met your expectations. Providing fast shipping and great value is what we aim for, and it means a lot to know we delivered. We truly appreciate your support and look forward to serving you again soon!
Regards,
VetshopMax
Old crumbly product that didnt work
Old crumbly product that didnt work. Refuse to replace or refund bad customer service wouldn’t buy from them again and don’t suggest it.
25 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Sonya,
We're sorry to hear about your experience. As previously advised via email, we requested a veterinarian’s confirmation as part of our policy for products reported as ineffective or compromised. This allows us to properly review the concern and determine the appropriate resolution.
We’re happy to proceed once we receive the vet’s confirmation.
Regards.
VetshopMax
Great experience.
Great purchase experience with excellent prices. The package tracking is top notch to include when it cleared customs and throughout the transit process. The product arrived sooner than I anticipated and in great shape. This was our second year in doing business with VetShopMax.
17 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hello Patrick,
Thank you so much for your kind words and for choosing VetShopMax again this year! We're thrilled to hear that you had another great experience with us, from our pricing to the detailed tracking updates and timely delivery.
It’s especially rewarding to know the product arrived sooner than expected and in excellent condition. Providing a smooth and transparent shopping experience is very important to us, and your feedback lets us know we’re on the right track.
We truly appreciate your continued trust and support, and we look forward to serving you again in the future!
Kind regards,
Jennifer
VSM Rocks
Ordered on March 3 and package arrived to Wisconsin March 17. Saved me $100 on a six month prescription of Simparica Trio. Thanks VSM!
17 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Jordan,
Thanks for contacting VetshopMax.
We’re so happy to hear that your order arrived promptly and that you get a lot of savings on our Simparica Trio!
At VetshopMax, we strive to provide fast, reliable service and great savings for our customers.
Thank you for sharing your experience, and we appreciate your support! 🧡🐶
Regards,
VetshopMax
Needed repeat meds without vet visit
I had been wanting to get meds mainly flea and tick for a dog and three stray cats - all handle able but nervous and to get them all to the vet is such an ordeal I just want the meds - I was happy to find this company although a little skeptical as so many phony companies etc- merchandise , payment and service has been great - same meds - good price - no stress - will use again - allow 2 weeks for delivery - excellent service and site -,
16 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Helen,
Thank you for sharing your experience with us! We’re glad to hear that our service has made it easier for you to care for your dog and stray cats without the stress of vet visits.
We understand how important reliable medication, fair pricing, and smooth service are, and we’re delighted we could meet your expectations.
Your feedback reassures us that we’re on the right track, and we look forward to serving you again
Best wishes,
VetShopMax team
Arrived within 3 weeks as expected
Arrived within 3 weeks as expected, great price, fresh supply with expiration date in late 2027. Outer package was a lil smushed but pill wrap looks good. I am very happy, that will help my small rescue a lot!!!
13 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
Thank you for your wonderful feedback. We're happy to know you're satisfied with your experience and hope to be doing business with you again in the near future.
Regards,
VetshopMax
I love that Vetshop Australia thought…
I love that Vetshop Australia thought of their customers in the US. While it was more expensive that’s no fault of anyone but my own government. I really appreciate this shop and the original I found all those years ago! Thank you for keeping us 🫶
11 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Holly,
Thanks for contacting VetshopMax.
Also, thank you so much for your review and for your continued support over the years. It truly means a lot to our team to hear such kind words.
We’re very glad that VetShopMax has been able to help make it easier for our customers in the U.S. to access the medications their pets need. Your understanding and appreciation, especially with the recent changes affecting pricing and shipping, are greatly valued.
Thank you again for taking the time to share your experience. We’re grateful to have you as part of our VetShopMax community, and we look forward to continuing to serve you and your pets. 🐾
Regards,
VetshopMax
Respuesta de VetShopMax
Hi,
Thank you for your kind words! We look forward to serving you again soon.
Regards,
VetshopMax
Amazing quick delivery from the other…
Amazing quick delivery from the other side of the earth with excellent tracking right to my door.Extremely convenient. Great job.thank you
3 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
Thank you so much for the wonderful review! We’re thrilled to hear that your order arrived quickly and that the tracking all the way to your door made the experience convenient. Your kind words mean a lot to our team. Enjoy your purchase, and we hope to serve you again soon.
Regards,
VetshopMax
The item arrived in a timely manner
The item arrived in a timely manner, packaging intact. I thought I was getting an extra pill for each box, and it wasn't included. But that does not damper my experience.
*** Addendum after reading the response from Vetshop Max ****
Thanks for getting back to me! I was actually running a bit behind on my ordering and moving so fast I didn't even notice the extra $15 off on top of your already great (if not the best on the planet) price. Thank you for all you do to make this possible!"
4 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Miki,
Thank you for taking the time to share your feedback. We’re glad to hear that your order arrived in a timely manner and that the packaging was intact. We truly appreciate you choosing VetShopMax!
Regarding the Simparica Trio promotion from last month, it was actually a $15 off discount, rather than a free extra dose.
Upon checking, both of your orders had the $15 promotional discount applied at the time of purchase.
We’re happy to know that this did not dampen your overall experience, and we sincerely appreciate your understanding and support.
If there’s anything else we can assist you with, please feel free to reach out anytime.
Thanks for choosing VetshopMax. May you have an awesome day ahead!
Regards,
VetshopMax
Bravecto
The products that I purchased are well worth the money my dogs are comfortable and happy
2 de marzo de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi Marie,
Thank you for sharing this with us! We’re so happy to know the products are worth it for you and that your dogs are feeling great.
Thank you for your purchase and trust with VetSHopMax.
Best regards,
Ean
VetShopMax
Very convenient
This was very easy & convenient to order. I’m so happy I found Vet Shop Max to avoid taking my “vet” anxious dogs into an office just for a refill. It saved me money too! It did take a couple of weeks to arrive, which I was expecting as I’m in the US but overall a great experience! Order today so you’ll be prepared when your dogs are due!
28 de febrero de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
Thank you so much for this thoughtful review! We’re thrilled to hear that ordering was easy and convenient for you, and even more excited that we could help keep your “vet”-anxious pups comfortable at home. Saving you both time and money while avoiding an extra office visit is exactly what we aim for. We truly appreciate your patience with international shipping to the US, and we’re so glad the overall experience was a great one!
Regards,
VetshopMax
delighted
received package fast delivery.great price thank you
27 de febrero de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
We're glad to hear you have received your package and arrived on time. Please do not hesitate to reach out if you need further assistance.
Regards,
VetshopMax
This is an A+ company
This is an A+ company. I purchase my flea meds through VetShopMax every spring and summer And have never been disappointed
6 de febrero de 2026
Opinión espontánea
Respuesta de VetShopMax
Hi,
We’re thrilled to hear that you’ve trusted VetShopMax for your flea medications each spring and summer and that we’ve consistently met your expectations. Keeping your pets protected season after season is exactly what we’re here for! We truly appreciate your continued support and look forward to serving you (and your furry family members) again soon.
Regards,
VetshopMax
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.