Victoria Linen Co Opiniones 

112
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

This is the second time I've bought from Victoria Linen. They sell quality items, made well, and they last. It's probably old fashioned, but I like the simplicity of the things they sell, they make m... Ver más

Valorada con 3 estrellas sobre 5

The material quality is great, but the double bed fitted sheets bunch up and do not hold under the mattress. If the company can add grip to the elastic edges it would solve it. A shame as no way of... Ver más

Valorada con 5 estrellas sobre 5

I wasn’t sure about ordering for our 8ft bed from Victorian Linen, as I usually use another company. I need not to have worried, as they are a lovely colour and good quality and a perfect size. I’m... Ver más

Valorada con 5 estrellas sobre 5

Needed mattress protectors and sheets for 6'6 single beds and placed my order. Didn't see until too late that there is quite a lengthy lead time because the items are made from the orders. I contact... Ver más

Información sobre la empresa

  1. Tienda de ropa de cama

Información proporcionada por diversas fuentes externas

Victoria Linen are specialists in making high quality bedding and made to measure curtains. We produce bespoke bedding made in 200, 400 and 1000 thread count luxury fabrics. Contact us on 01706 220020 for more information or if you require samples of ...


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(112)

77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered a valance for our bed

I ordered a valance for our bed, but it was not straightforward. The two sides were o.k., but the valance at the foot of the bed needed to be in two halves. I telephoned the Victoria Linen Company and spoke to a very pleasant lady who said it was not a problem. Just before they started to make my valance they confirmed the measurements and the finished item was sent to me promptly. The valance is lovely, very well made with good quality material and I would have no hesitation in ordering from this Company again.

26 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company to do business with…

Excellent company to do business with and good quality products. Had a fitted sheet tailor made and it was a nice touch to let me know the name of the person who had made it for me. Can recommend Victoria Linen for their very good standard of work and service.

20 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant product

Brilliant product, made in the UK (big plus) and good price. Will definitely use this company again. Customer service fab too.

1 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent quality of fabric and workmanship

Excellent quality of fabric and workmanship. Bought for twin adjustable beds with non-standard size mattresses. The fit was good (single skinny fitted sheet), but disappointingly they don't stay tucked in after raising/lowering the bed head or feet, despite having elastic all the way round.

10 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not much right with this valance

I ordered a custom made valance to have a 'perfect fit' experience! The problem is with the attachment of the velcro tape. I have never seen such bad sewing in all my life, it has been stretched so badly onto the fabric that it is very badly puckered and no amount of ironing is going to get rid of it. I have attached it to my bed and it looks awful. I am going to have to remove the tape and re-sew it to make it sit straight but I suspect there isn't enough material so it has been stretched on which has obviously caused the puckering. Material has to be sewn in straight for it to lie straight - I do know about these things as an experienced machinist but I was being lazy when I decided to buy a valance custom made but I know I will end up taking it off and making my own. Experience is sometimes very costly in time and money.

16 de noviembre de 2024
Opinión espontánea
Logotipo de Victoria Linen Co

Respuesta de Victoria Linen Co

Hi, We're so sorry to hear about your experience. We have made these valances for over 10 years and have never had any issues with the quality.
Please reach out to us directly and we will most certainly send you a replacement.

Valorada con 2 estrellas sobre 5

2 Years later

December 2022, very pleased with my new custom made valances.
November 2024. Colour has faded completely, just stripes where the duvets overhang. Not in direct sunlight.
Customer Service response: Not had this feedback before. Advised not even direct light could cause the colour to fade, and there are tips on the internet about products to use for reviving faded colours.
Fading is not something I would expect from a quality product. Very disappointed and will not be using this company again.

12 de noviembre de 2024
Opinión espontánea
Logotipo de Victoria Linen Co

Respuesta de Victoria Linen Co

Hi, So sorry to hear about your experience. We always use quality, third party tested fabrics in all our bedding. Strong, direct light of any kind plus washing with harsh detergents can cause fabrics to fade over time. We recommend a colour revival detergent available in most supermarkets.

Valorada con 5 estrellas sobre 5

Lovely quality and great value

Lovely quality duvet cover and pillowcases and so brilliant having a zip! Fedex messed up my delivery but the company sorted it out straight away so I will say great customer service as well. I will definitely be ordering more.

11 de octubre de 2024
Opinión espontánea
Logotipo de Victoria Linen Co

Respuesta de Victoria Linen Co

Thanks so much for your comments.

Valorada con 5 estrellas sobre 5

Exceptional Quality and customer service

Of all the three British made bed linen businesses I've purchased from (Belledorm, Linen Cupboard Yorkshire, and Victoria Linen Co.), Victoria Linen Co. has undeniably the best quality items followed by Linen Cupboard then Belledorm.
Emma was super friendly, a great communicator, and helpful with my purchase. Well worth the long wait and very happy everything safely arrived to communist USA. Thank you.

25 de marzo de 2024
Opinión espontánea
Logotipo de Victoria Linen Co

Respuesta de Victoria Linen Co

Glad you had such a good experience. Thanks so much for your comments.

Valorada con 1 estrellas sobre 5

First time I’ve used this company and I…

First time I’ve used this company and I would never use them again. My parcel was lost by Royal Mail which isnt their fault,but the way they won’t actually do anything for ages is ridiculous. I had to wait a week before they would do anything to begin with, then told the 2 items I’d ordered, they now only had one in stock and weren’t getting anymore in. So after waiting a week I was sent out only one and told the other would be refunded. Now they expect me to wait another week before they will issue a refund for the other one. A decent company would have realised the nightmare and tried to put it right asap and help as much as possible, but not this company, they want to cling on to your cash as long as possible and make the situation more stressful. I wouldn’t have left a review if they had actually helped and sorted this out quickly but they just don’t seem to want to help me. I wouldn’t use them again because of this as I wouldn’t want these issues when purchasing.

24 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, the sales staff are always happy to help with anything.
Beautiful linen well made and packaged.

1000% would recommend this company

23 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant products and so helpful

Brilliant products, well made and excellent quality material. Produced in the uk. Packaged in brown paper so no plastic. When I needed a rush on part of the order they couldn’t have been more helpful. They make to order and fit odd sizes, I can’t see me buying sheets from anywhere else

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality product

High quality product
This is my second order and both have been dispatched within the estimated 3-week lead time. I was able to get fitted sheets for non-standard mattress sizes; the sheets (and the pillowcases from a previous order) are well-made from high quality cotton. They arrived wrapped in brown paper - no plastic in sight - and no chemical smells that most new textiles seem to come with these days. Very happy - will use again and would recommend.

11 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply the best

Every person I have had the pleasure of speaking to at Victoria Linen has been responsive, polite, friendly, helpful, accommodating, patient, kind; they have gone above and beyond multiple times.
Apart from outstanding service, their products are wonderful; fabulous quality and beautifully presented.
I can't praise this company highly enough!

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply brilliant.

Victoria Linen have solved the problem of my husband pulling sheets off the bed in his sleep, several times over for me. Semi fitted sheets made with care and attention to detail. A little pricey but we get what we pay for and these sheets exude quality, comfort and practicality. Now in bamboo/cotton blend for the menopausal amongst us. Can't say thanks enough to Victoria Linen.

2 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Three nice items.

Ordered in total two king and one double split corner valances. These are difficult to find and expensive but I found Victoria Linen to be the most reasonably priced. Had a little wait of just over a week but that was fine. Items arrived so neatly packed that they went straight on to the beds with no need to iron. Also, so pleased to receive the goods packed in strong brown paper, rather than the ubiquitous plastic used by others. So, a particular well done for that! Overall a positive experience, good products, nicely packed at a reasonable cost. Thanks

16 de septiembre de 2022
Opinión espontánea

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