Ordered leather iPad cover it’s actually made from cheap plastic not leather and doesn’t even fit an iPad!
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Consulta las opiniones de los clientes
The mini satchels are absolutely gorgeous, everything about them, including the canvas carry bag, beautiful quality, plus the company ethos info is wonderful to read. Absolutely fabulous items... Ver más
Ich habe gerade 80 € bezahlt für einen Plan den ich nicht bekommen habe, dafür gab es einen negativen Schufa Eintrag. Keinerlei Stellungnahme des Unternehmens, wenn man nicht aufpasst hat man in 0 Kom... Ver más
I bought three personalised gifts which arrived quickly without issue. The leather washbag and makeup bag were perfect. The wallet had a slight defect so I emailed with photos and received a prompt... Ver más
Información sobre la empresa
- Proveedor de regalos corporativos
- también en la categoría
- Tienda de accesorios de moda
- Tienda de bolsos
- Tienda de bolsos de mano
- Tienda de bolsos y equipaje
Escrito por la empresa
Range of handmade vintage-inspired leather satchels, laptop bags, messenger bags, handbags and leather wash bags that make idea gifts. All our items can be personalised with various styles and options. Fast delivery world-wide.
Información de contacto
Unit 8E, Commercial Point, Mullacott Industrial Estate,, EX34 8FH, Ilfracombe, Reino Unido
- 01271 545 036
- trustpilot@vidavida.co.uk
- www.vidavida.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 20% de las opiniones negativas
Suele responder en menos de 1 mes
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Good description and prompt delivery
Good description and prompt delivery. Very pleased
The bag is beautifully made
The bag is beautifully made - love it. The packaging was personalised with a thank you note. Overall I rate this business highly.
Perfect Gift
I bought my husband a wallet for Christmas and it was just what I’d hoped for. The engraved message inside and photo card made it really special.
Lovely Wallet!
Lovely wallet with personalised message inside, all created and delivered very quickly. Happy with the purchase and recommend them.
I really like the quality of the leather
Beautiful products
Beautiful products! I have ordered several products from this family run business and love every item. We have personalised luggage tags, passport holders, wash bags and I have recently bought my Son a wallet with his initials which he loves! Thank you Vida Vida, wonderful products, beautifully presented and exceptional quality!
LOVE, LOVE, LOVE Vida Vida bagS
So much love for Vida Vida. I came across them years ago on Portobello Road market when I bought a stunning weekend bag from them, which I still use now. It's aged so well. I've since bought a couple of rucksacks and several personalised wash bags as presents. Great personal service, quick delivery and rapid replies to any questions I've had. To more...
Wonderful, high quality product
Absolutely love this company and their products. I’ve purchased a number of items from them over the years and they’ve all been fantastic quality and the personalisation has been beautifully done. Would highly recommend.
Matt & Andreya
Matt & Andreya, what a great messenger bag, received yesterday with thanks, this has been purchased for our next adventure driving around Australia this winter. We are impressed with the quality of the bag, the speedy turnaround on ordering to delivery, even at Christmas. To see that you are also associated with UWS in giving back is special. All the best Tony Ingram.
Sorry to add to this company's woes.
Sorry to add to this company's woes.
Spend a decent amount on a Christmas present/product, but it had serious obvious blemish.
Emailed directly rather than put out a negative review ( to give them a chance to resolve )
No response
Sorry, I would not recommend.
( P.S. Over a serious amount of internet purchases I think this is only my second ever negative review )

Respuesta de Vida Vida
Deutsche Verbraucher Rechte werden hier offenbar ignoriert!
Achtung Abieter Macht einem das Widerspruchsrecht streitig!!Lest die Bewertungen aud trusted und trustpilot.
Habe jetzt gesehen das der Hauptsitz nicht in Deutschland ist, also aufgepaßt.Wendet euch an die Verbraucherzentrale, den nur so kann auch dagegen vorgegangen werden.
Ferne gibt in Deutschand ein Bundesaufsichtsamt, an die man sich wenden kann.Es gelten die Rechte die in Deuschland gelten, auch wenn das Unternehmen in der USA sitzt.Völlig egal.
Was ist das für ein Unternehmen was deutsche Rechte der Verbraucher umgeht, so sehe ich das.....Das ist ein Grund den Vertrag woanders zu machen.
Inzwischen ist die Angelegenheit geklärt und der Anbieter hat eingelenkt.Allerdings ist meine Bewertung für andere womöglich hilfreich und das in der Bewertung sind meine Erfahrungen mit dem Anbieter. Ergänzt Jan.2025
Paid over £100 on the 2nd July and…
Paid over £100 on the 2nd July and still waiting for my daughter's graduation gift

Respuesta de Vida Vida
Avoid the company
Avoid the company. I ordered a bag which is useless. The smell of an item can make people to vomit. It means that the leather has been treated with cheap chemicals. The leather should smell nice but this is like I would carry a few months old poo in the bag. How somebody could even think about sending this to the customer.
Issue resolved
Received replacement item for faulty item after 2 weeks. Quality of product very good. Shame had issue with first item but resolved and replaced. Thank you
Awful quality, appalling customer service: avoid!
Placed an order for a laptop bag. The measurements on the website indicated my laptop would fit, the images showed a satchel of lovely, weathered leather with smart, shiny buckles and the reviews on the website was good, so I was excited to receive my item.
From the moment of opening the packaging my nose was assailed by a strong, unpleasant odour that could only be described as 'farmyard'. The leather was bright orange, the buckles were rusty, the strap had unfinished edges and my laptop didn't fit the compartment. Disappointed, I made the decision to return the item.
It was then that I realised the website had no readily available returns information. The only advice it has is 'contact us to arrange a return'. I contacted them. I have heard nothing. Not even so much as an automated 'we have received your email and will get back to you as soon as we can' response. Nothing.
I have raised a case with PayPal, as I am currently stuck with an odorous, poor quality product that is no use to me--while Vida Vida have my money. Maybe I am spoiled, but I am used to online shopping being much more straightforward than this, and resent having to chase up how to make a return, never mind the fact that it appears increasingly unlikely I will ever receive my money back.
Don't be like me: avoid this company at all costs.
Always read reviews!
Really annoyed at myself that I didn't read these reviews before purchasing. I spent £40 on a product which arrived dirty, scratched and frayed around the edges. Absolutely shocking customer service and a rude email response to say that a 30% refund had been applied. Do not order from them.
Bad quality. Avoid.
The bag arrived quickly, but it's not great quality. The bag was covered in dust, grime, and what appears to be white mould?
We tried to contact Vida Vida, but our emails went ignored. As did our comments on their Facebook page.
Avoid
Ordered something in particular as it was made of metal. However what arrived was not what was advertised. It was made of wood. For £50 i felt misled and robbed of my hard earned money. I emailed customer service about this issue and was simply told, if you aren't happy, send it back. Scum company. Avoid.

Respuesta de Vida Vida
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