CUIDADO
La web te sugiere que estás comprando entradas cuando en realidad es una mera solicitud de reserva. Cuando te das cuenta ya es demasiado tarde y ya te han cargado el importe en tu tarjeta de crédito. Aunque intentes cancelar la operación inmediatamente no hacen ni caso y te remiten a sus términos. Además los recargos por comisión y expedición son totalmente abusivos e injustificados. UN TIMO !!!
Respuesta de ViennaTicketOffice.com
Dear Customer,
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your purchase experience. The order you placed was indeed a ticket request, which, once confirmed, unfortunately cannot be canceled or exchanged as the tickets were already booked for you. This is clearly stated in our terms and conditions, which you accepted during the purchase process.
We understand that this may be disappointing, and we want to assure you that we strive to keep our processes as transparent and fair as possible. Should you have any further questions or concerns, please do not hesitate to contact us.
Thank you for your understanding.
Best regards,
Vienna Ticket Office