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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really good delivery cut off time and Saturday delivery let me save myself from embarrassment and order a bottle of wine with only one day to go before the birthday party. The gift box was really n... Ver más

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Valorada con 5 estrellas sobre 5

I approached Katharine with a very specific request to source a particular bottle of Port, and she absolutely delivered! From the initial enquiry through to completion, Katharine's help, support,... Ver más

Valorada con 5 estrellas sobre 5

Ordered a bottle, and it arrived beautifully the next day. Great presentation and value. I also called the company with some questions before ordering, and they were absolutely lovely and helpful, ans... Ver más

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Valorada con 1 estrellas sobre 5

Both my orders in 2026 went wrong. The first, they sorted the problem. The second, they haven’t even tried! Two weeks later, there is no delivered item or refund yet. Avoid if you want reliability. I... Ver más

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Información sobre la empresa

  1. Eventos y entretenimiento

Escrito por la empresa

Vintage Wine merchant offering 2000 bottles of top quality red and white vintage wine gifts, vintage port, whisky, armagnac and vintage champagne delivered in silk lined wooden boxes next day to your home or office.


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4,2

Muy bueno

TrustScore: 4 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(41)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Buyer Beware!

Buyer Beware!
1982 Chateau Chevalier de Larquey 1982 Bordeaux Superieur
I purchased a bottle of this 1982 wine for my husband's 40th birthday. Decided to open for Xmas day with guests. The cork had disintegrated and the wine was awful, completely unpalatable. I emailed the company who refused to refund the £100 purchase and would only send 2 £20 bottles of red wine from 2012. These were very bland. I know there are many 5 star rated reviews on the website but these are for quick delivery not for the actual product.

25 de diciembre de 2022
Opinión espontánea
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I am sorry that you are disappointed but we have a corked bottle replacement policy for 12 months following any purchase. (This is more generous than nearly all other vintage wine companies). Your purchase was well outside our limit and we offered you a goodwill gesture of two replacement bottles that you seemed happy to accept.

Valorada con 5 estrellas sobre 5

Excellent, client service – replacement bottle

I received a 1963 bottle of wine as a gift from my daughters boyfriend in Australia. Sadly, the cork was leaking and the bottle wrapped in clingfilm. I called vintage wine gifts and they immediately recognised the problem and offered to replace the bottle. Given there were no other bottles available, we agreed that they would provide a similar priced bottle of port from the same year which arrived the following day.
Obviously, a little disappointed about the original bottle but the customer service and response was spot-on and the company should be commended for that.

22 de febrero de 2023
Opinión espontánea
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Valorada con 1 estrellas sobre 5

Do not buy your wine from this source

Do not buy your wine from this source. I can't comment on delivery because my husband presented the silk lined presentation box with its vintage wine to me as a Christmas present today. It claimed to be Domaine de Christoly 1982 Bordeaux - a Cotes de Bourg, a wine I have drunk before, even in France. When I opened the bottle and attempted to draw the cork, the mouldy cork immediately collapsed into the bottle so we filtered the wine. It tastes like vinegar and is completely
undrinkable. I see from the Company's website that this "gift" costs almost £100. Do not be fooled.

25 de diciembre de 2022
Opinión espontánea
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Respuesta de Vintage Wine Gifts

We offer a replacement policy for all corked wines but you never availed yourself of calling or emailing us so that we could rectify the issue

Valorada con 5 estrellas sobre 5

I ordered a 1996 bottle of Chateau Les Trois Croix Bordeaux red wine as…

I ordered a 1996 bottle of red wine as a present for a family member.
The communication and customer service was brilliant. I was updated throughout the process.
The wine arrived in 2 working days. Ordered midnight on the Friday, the wine arrived on Wednesday Morning.
The presentation case and accessories are absolutely excellent.
The personalised message is a really nice touch on a card giving a few facts about the year of production.
I highly recommend Vintage wine and gifts I will definitely use you guys again in the future.
Thank you.

7 de diciembre de 2022
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Valorada con 5 estrellas sobre 5

Good wine

Ordered a nice bottle of vintage white wine at 3pm and it was with me the following day. No hassle at all, lovely bottle of wine! The free gift box was nice too.

13 de octubre de 2022
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Valorada con 1 estrellas sobre 5

Received a 1986 bottle of clos du Rey…

Received a 1986 bottle of clos du Rey as a gift. The cork completely disintegrated when I tried to open it and the wine had turned to vinegar.

27 de agosto de 2022
Opinión espontánea
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Respuesta de Vintage Wine Gifts

We have a replacement policy for any corked wines but you never contacted us!

Valorada con 5 estrellas sobre 5

Highly recommend this company for excellent quality wines and spirits.

I’m thrilled with the 50 year old Armagnac I ordered. It was a 50th birthday present and the free gifts included were of great quality and really added to the overall wow factor. The next day delivery really saved the day too, it was with me by lunchtime! I would highly recommend the company and I will use them again.

9 de julio de 2022
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Valorada con 5 estrellas sobre 5

I spend too much time on the website

I spend way too much time on their webite! Having been raised by wine merchand parents in the Netherlands, that is the most exquisite wine shop I have ever encountered. All kinds of rare vintage drinks! I send anniversary gifts to all my friends in the UK and Europe. I mostly buy vintages for myself to taste rather than keep. I love their customer service too. Personal Assistant level. And they cover the wines for a year!

29 de mayo de 2021
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Valorada con 1 estrellas sobre 5

1997 Crozes Hermitage from Sainsbury's

Received a gift of 1997 Crozes Hermitage as a gift. On the back of the bottle was the Sainsbury's label, recommending the wine be drunk within one year. Needless to say the wine was dreadful!

6 de abril de 2021
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You have the wrong company as we don't sell Sainsburys wines

Valorada con 1 estrellas sobre 5

They didn't deliver.

Ordered a £70 bottle of white wine from them for a gift for an important birthday so had to be delivered on the day. They promise "next day delivery if ordered before 14:00". The recipient was in lockdown in their house: there are 4 people in the house and a dog that barks whenever anyone approaches the house. The delivery company claimed they tried to deliver but categorically did not. Not the present is late. Very disappointing. No response from Vintage Wine Gifts.

AVALON iNDUSTRIES LTD

25 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A portset that saved the 80th birthday!

I ordered a 1941 anniversary Taylor's port set last minute of Friday at 16:00. They could still deliver for Saturday !!! My dad was delighted with his 2 bottles of Taylor's that make his 80 years in life!!! Thank you Vintage Wine Gifts. I 'll definitely order again. Perhaps a 1941 vintage wine for me this time 🙂

10 de febrero de 2021
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Valorada con 1 estrellas sobre 5

Beware

Have used this company 3 times for a certain bottle of cognac each time sent wrong bottle even after ringing asking if the bottle is the one in the picture so I won't be using again

7 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ignore the "no quibble" price guarantee; overpriced

Purchased a bottle of a 1946 red for a 75th birthday gift; so far, so good. It was £239.77. The company state that they have a "no quibble price guarantee" - "If you find the bottle that you have purchased cheaper online within 30 days from the date of purchase, assuming the bottle is identical and available we will gladly refund the difference less the cost of the luxury box and accessories as we have to compare the like with like purchase. If the retailer is only selling the bottle then there is not a direct comparison and we will make an allowance for the box." Again, so far, so good. However, within a few days I found a bottle of the same vintage for sale online for £114.46... So, pretty much half price. I emailed them and sent them the link and the availability. They responded by saying I hadn't allowed for delivery costs. I replied that even with the delivery charge, excise duty and VAT, it was still £115 cheaper than theirs. Allowing for a cost price box and corkscrew (let's be very generous and say £15 total) that's a difference of £100. The "no quibble" price guarantee turns out to have a lot of "quibbles", and the last figure they offered me as a refund was £30. I'm holding out for the £100. Don't trust their "price guarantee" and don't buy their wine: I've discovered for myself, too late, that I can buy the same wine online at half the price then buy a posh box on Amazon for a tenner.

28 de enero de 2021
Opinión espontánea
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Respuesta de Vintage Wine Gifts

I am sorry that you were disappointed with our service and cannot understand why if the other wine was half price that you didn't just return our bottle for a full refund as is your legal right and purchase the alternative - maybe unavailable or actually with all the extras not actually cheaper after our £30 refund?

Valorada con 1 estrellas sobre 5

Be careful

Be careful. My son was very disappointed to find that, in sending me "1941 Taylor Fladgate 80 years of port" for my 80th birthday, I in fact received not 1 1941 bottle but 2 x 40 yr old 35cl bottles. Very amusing and possibly lawyer-proof but not quite the thing.

15 de enero de 2021
Opinión espontánea
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Respuesta de Vintage Wine Gifts

I am sorry that you are disappointed but the website clearly states that the ports are two bottles of 40 year old port and not a vintage port from 1941. You could always have returned the gift for a full refund under our 30 day refund policy

Valorada con 5 estrellas sobre 5

Dug me out of a hole.

After being let down by a big online wine company I had to scramble to find a replacement bottle and found one via WineSearcher at this website. I'd never heard of them before but they had the exact bottle I needed. Ordered on 22nd December and paid for next day delivery.

I was a little worried when I didn't get any kind of dispatch email later that day, but the bottle turned up well packaged with regular delivery updates from APC - the courier.

There's a comment below about the quality of the 'gift box'. To me, the plywood box they've shipped it in is to protect it during shipment and isn't intended to be displayed.

Anyway - dug me out a hole pretty close to Christmas and wouldn't hesitate to use them again.

24 de diciembre de 2020
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Valorada con 5 estrellas sobre 5

45th wedding anniversary gift

Our 45th wedding anniversary and stuck in Lockdown so couldn’t spend with family. I bought my husband a bottle of Dow Port 1975. Ordered at 2.00pm and arrived next day. Excellent service. Presentation was perfect in a lovely box and variety of tools to accompany ie thermometer, corkscrew etc. The port was excellent and worth every penny

22 de noviembre de 2020
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Valorada con 5 estrellas sobre 5

Warres 1977 port

I was after 1977 Warres port for husband and came across this site...a little dubious as had a few of them, bit after an email I was satisfied that genuine bottle. I placed my order expecting 5 to 7 day delivery, only to receive it the next day. Beautiful presentation box and at a great price. Very happy customer.

27 de octubre de 2020
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Valorada con 5 estrellas sobre 5

Excellent customer service and after sales.

I have to say that I my experience with vintagewinegifts was excellent. I phoned them before placing an order for a 1971 red wine. I was worried if the wine is corked being an old bottle, what happens. They 've got a policy of replacing a corked bottle within a year of purchase with a bottle of the same value. Phew! I ordered the bottle on a next working day delivery, which arrived the following day in a wonderful silk lined box with accessories. The courier exceeded the 2 hour estimate they texted me by 20 minutes but it is ok for me in COVID times. Happy Customer!

22 de junio de 2020
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Valorada con 1 estrellas sobre 5

Dreadful customer service! Wine off, refused a refund.

Would never use this company again. The owner insulted my wife calling her a “silly woman” during a phone conversation. This is all because our vintage bottle of 1965 wine was corked and not fit for human consumption. The owner took umbrage to our criticism (and he will do to any criticism); he did his best not to honour the three-month guarantee (which we were 2 weeks over) which sums up the level of customer service and lack of satisfaction guarantee We were eventually “partly” compensated with two bottles of very mediocre Italian wine which would have been a fraction of the price we paid. The gift box was cheap and nasty and not worth the additional cost, though people can easily get silk and satin mixed up. It also concerned us that the wine supplied was not professionally endorsed by a wine affiliation or federation for authenticity but maybe we missed something in the information as they do seem to have very complex small print T&Cs.

I am adding an addendum to my review made in 2020 in response to Giles reply sent yesterday16 April 2023. The experience I had was,with the then owner Tony Carter who was beyond obnoxious and bigoted. If the business now has a new owner Giles then can I request Giles gets in touch with me direct please. I would happily remove my review jf Tony Carter is no longer involved in the business.

Addendum 2
Our order was with Vintage Wine and Port and direct correspondence was conducted with Tony Carter using the same company name Giles oversees "vintagewinegifts". Therefore there has to be a business connection and as Giles seems to know who Tony Carter is then there is definitely a business affiliate. Too often we see different names,are used to hide what's under the big umbrella. I politely request Giles confirm the information on companies House shows both companies are entirely separate??? When that proof is provided I will remove my review. My guess is Giles is Tony Carters' new protogee given the task of tackling the justified negative reviews. To now question a review 3 years old is grabbing at straws!

26 de abril de 2020
Opinión espontánea
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Respuesta de Vintage Wine Gifts

What can i say - I am Giles the owner of vintage wine gifts and I have not or would ever call any customer a 'Silly woman' - Tony Carter is the current Managing Director of Vintage Wine and Port not vintagewinegifts - could you please remove the review for my company and change it to the company who you dealt with - thank you so much Giles.

Vintage wine and port is a competitor of mine and their company number at companies house is VINTAGE WINE & PORT LIMITED -
Company number 06458404 Registered office address 7-9 Shaftesbury Street, Fordingbridge, Hampshire, England, SP6 1JF we are AVALON INDUSTRIES LTD trading as vintagewinegifts.co.uk Company number 02648561 Registered office address 6 Canham Mews, Canham Road, London, W3 7SR you can check this at https://find-and-update.company-information.service.gov.uk/ The reason for the three year time delay is that we have just registered to use Trustpilot. you can also google our names - my surname is wigoder and he is Dr Tony Carter - I hope this is enough information for you

Valorada con 5 estrellas sobre 5

I couldn't believe that i would ever…

I couldn't believe that i would ever find a bottle of claret that old and that delicious online. The perfect anniversary gift for our wedding. My wife was very pleased! Thank you vintage wine gifts! Also excellent Saturday delivery service!

7 de febrero de 2020
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