Top service from the vonwolf team, I must say nothing was to much trouble. Alan and his female assistant couldnt do enough to help and guide me through the products I wanted to purchase. Alan took his... Ver más
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Consulta las opiniones de los clientes
UPDATE: in response to theirs. Multiple issues, paid for next day delivery - didnt arrive, reached out and requested refund, hasn't happened (ordered two weeks ago) Product arr... Ver más
La empresa ha respondido
Bought a hermsprunger correction collar from Von Wolf after being recommended by a dog trainer friend. Was sceptical and a bit worried as it looks a bit aggressive but have to say it’s been a game c... Ver más
Good product - Rex Specs dog goggles. Bought for a Working Cocker Spaniel who just can’t help racing through brambles and blackberry bushes. Not the cheapest goggles on the market, but they fit p... Ver más
Información sobre la empresa
Escrito por la empresa
VonWolf K9 Equipment has been trading for over a decade supplying tried and tested K9 equipment to the MoD, Police and Sports Dog World, we stock a vast range of equipment from Bite Suits to Dog Bowls. We are ourselves active in competitive IPO and regularly train along side the MoD and Police.
Información de contacto
Vonwolf K9, RH6 9PP, Smallfield, Reino Unido
- 01342843246
- admin@vonwolf.co.uk
- www.vonwolf.co.uk
Ha contestado el 33% de las opiniones negativas
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1st ever dealing with this company
1st ever dealing with this company. I had questions before ordering and had a reply quite quick, which answered my inquiry very quickly. Put my order in the same day and received my order within 48 hours. Very happy with everything and will definitely be back to get more equipment.
I can highly recumbent with this fantastic company.
Ordered Herm Sprenger Brass Ultra plus…
Ordered Herm Sprenger Brass Ultra plus as well as collar safety line on Fri ,arrived on Mon ,was surprised how quick delivery was . definitely use Von Wolf again .
well recommend many thanks
Perfect Online Service
Ordered Tuesday afternoon, arrived Wednesday morning. Quality equipment exactly as described with absolutely no fuss. Thank you.
1st purchase arrived today and…
1st purchase arrived today and extremely happy. Product was exactly as described and arrived promptly. Great experience and will certainly check out there website for any future needs.
Have used vonwolf a few times and great…
Have used vonwolf a few times and great speedy delivery. Customer service is spot on have emailed over questions and always got a quick and helpful response.
Thanks vonwolf ☺️
Reliable
Received product very quickly and was exactly what I expected, thanks
Perfect good products
Perfect good products, service and delivery times
Get canine equipment elsewhere
Extremely poor service, waited nearly three weeks for item to be shipped.
Very disinterested customer service, not answering phone calls, empty promises and generally just poor customer experience.
If you say you are going to do something, you do it, I should not be fobbed off and misinformed.
I should not have to keep contacting a vendor enquiring about my sale items, and prompt them to post my item that is part of their role as a vendor and they should contact me as a customer.
I will not be buying from them again, there are other suppliers in the UK who offer the same products with better postage and service.
Very helpful and professional customer service
I ordered a ruffwear harness from Vonwolf K9. After a few minutes of placing the order I realised I selected to wrong size! I rang the company and spoke to a lovely lady who changed the size of my order and then followed up the phone call with confirmation of the change. Will order from them again when I need a harness for my puppy! Highly recommend!
Excellent proffesional company to deal…
Excellent proffesional company to deal with.
Very helpful with good customer service and next day delivey,cant ask for much more.
Everything you need in one store for you and your dog
Just ordered the blue lenses for my dogs rexspecs. Very quick delivery. Great packaging. Good pricing. Lots of other products on here too for both k9's and their hoomans. Would most definitely recommend and will buy from again
Great experience
Online store got everything you need for a dog training purposes, fast delivery no issues at all.
Go to store for working dog equipment
I have a working lines German Shepherd and this is my go to shop for service dog type equipment. The staff are always super helpful on the phone with stock queries. Makes a change from faceless eBay and Amazon. Shop small and support a great British business. Thanks alot Von Wolf 🙂
Great sevice
I have e now ordered from these a couple of times and the delivery has been super fast and everything is top quality and I'm sure will be using on a regular bases for my training aids
Brilliant company to deal with!5*
Brilliant company to deal with. Rang them and spoke to a very helpful gentleman about a lead I wanted to purchase. I ordered at 11.00am on 28/02/21 and received the next day at 8.55am. The lead is a double ended leather rubberised grip lead. The highest quality and superbly made. A very impressive price as I have paid over £50.00 for a similar item in the past. I will save this website and will use again and recommend them.
Ordered yesterday 14:00 arrived today…
Ordered yesterday 14:00 arrived today at 10 in morning thx so happy great service
Very efficient service and quality made…
Very efficient service and quality made products!
I decided to purchase two dog ear…
I decided to purchase two dog ear defenders as my dog was between sizes. I was advised to go for the larger( correct advice) but wanted to try both before deciding. Was told I could just return the one I didnt want with a short note.
The whole process worked seamlessly easy to ring and talk to a person, items arrived promptly when I returned the item was refunded within 24 hours.
Just need fireworks to check how well the ear defenders work but product is well made and if they don't work then I don't think anything will. 5*
Enduro / BioThane Collar / Leash & Tracking Line
After researching several canine brands and reputable online pet supply websites, I found Vonwolf K9 Ltd. Their website was extremely easy to navigate, and they have a comprehensive range of canine training equipment at competitive prices, and ordering was straight forward and easy.
I was looking for a quality collar, leash and training lead for our new GSD, and I found that they provided an Enduro BioThane alternative to my current leather collar and leash. Having never had experience of this style before I was unsure of the quality to expect, but I placed the order for a collar, double training lead and 5m tracking line.
The parcel arrived promptly within 48hrs and well packaged. All the items are of exceptional quality, feels and looks like leather but better, I am extremely impressed with this equipment. All stitching and clasp components and the attention to detail / workmanship is of a very high quality. In fact I will be ordering another complete set to replace my current old leather labrador collar and lead.
I will certainly be recommending Vonwolf K9 Ltd to my friends and family.
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