Wakuda Opiniones 

237
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased as a Valentines gift for my partner, extremely pleased with the purchase. Clearly made by someone who cares, with the attention to detail & quality of the product exceptionally high. My Mr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought an Elite Shungite macrame necklace from Vibrations of a Goddess and Crystal melts deli pots from Aromablendsbyk which smell devine. The dispatch and delivery was really fast and I was so happ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my first time buying from Wakuda. I received an email about different offers which were amazing value. It's so important to support small business when we can just now. The set of wax melts I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had made an error on my Valentines card order- order 2 cards with ever so slight wording differences. Only realising I had done so after clicking confirm and pay- my goodness, always double check... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Online marketplace for Black-owned businesses in the UK


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(237)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing product selection

Amazing product selection, loved the extra special touches that come when buying from the sellers on Wakuda. Really hits the mark for last minute gift buying too!

25 de junio de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Kandice,

Thanks for taking the time to leave us a five star review, the brand on Wakuda really are amazing! Glad you had a great experience and look forward to welcoming you back soon.

Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

I bought an amazing gift set for a…

I bought an amazing gift set for a birthday. The set came quickly and the recipient loved it!

4 de julio de 2023
Opinión espontánea
Logotipo de Wakuda

Respuesta de Wakuda

Hey Jermaine,

Thanks for taking the time to leave us a review. Glad it was well received. Look forward to welcoming you back to Wakuda soon!

Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Recommended, great product range.

Great communication and cracking products.

28 de junio de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi David,

Thanks for taking the time to leave us a 5 star review and let others know about your experience! It really means a lot to us a a small growing business.

Look forward to welcoming you back soon!

Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery
Really pleased with my purchase
The smells were amazing
Really pleased with the Quality of product
A beautiful candle looks and smells

20 de junio de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Joeanne,

Thanks for taking the time to leave us a review and tell us about your great experience! Glad you enjoyed your candle. Look forward to serving you again in future 😁

Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Great products, highly recommend!

A really easy website to navigate around and lots of fabulous gift ideas to buy for special occasions - you will be spoilt for choice! I would definitely recommend (have already started recommending to friends) and I’ll be purchasing more products in the future ☺️

14 de junio de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hey Fari,

Really appreciate you taking the time to leave us a 5 star review and let us know about your great experience, it means a lot to us as a growing platform 🙌🏾 Looking forward to serving you again soon!

Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

super easy and simple to navigate

super easy and simple to navigate, great stuff to buy for special occasions. Would absolutley recommend.

14 de junio de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Jessica,

Thanks for taking the time to leave us a five star review and let everyone know about your experience! Really appreciate it your feedback on the site and our curation, hope to serve you again soon!

Best,
Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Great company and products

7 de abril de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Sharlean,

Thanks for taking the time to leave us a five star review and let everyone know about your experience! Really appreciate it and hope to serve you again soon!

Best,
Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Amazing company

Products are amazing and such high quality and the customer service is excellent! I have never dealt with a such a high standard of professionalism. 100% recommend.

29 de abril de 2023
Opinión espontánea
Logotipo de Wakuda

Respuesta de Wakuda

Hi Mrs McKenzie,

Thanks for taking the time to let us know about your 5 star experience at Wakuda! Really appreciate it and looking forward to serving you again soon 😁

Best,
Nathaniel,
Co-founder

Valorada con 5 estrellas sobre 5

Great Experience

Really happy with my purchase, the product was great and my mother really liked it. I also received extra wax melts with my purchase, which was a lovely bonus. Overall, a pleasant experience.

23 de abril de 2023
Opinión espontánea
Logotipo de Wakuda

Respuesta de Wakuda

Hey Max,

Thanks so much for taking the time to review and let us and other customers know about your experience. It really means a lot to us as a small growing business. Look forward to being of service again!

Best,
Nathaniel
Co-founder

Valorada con 1 estrellas sobre 5

I have ordered a candle over a mount…

I have ordered a candle over a mount ago still haven’t revived it

28 de marzo de 2023
Opinión espontánea
Logotipo de Wakuda

Respuesta de Wakuda

Hi Teresa,

Sorry to hear about the issue with your order and any inconvenience caused, I understand how frustrating it is. I've personallyreached out to you so we can get this made right for you.

Best,
Nathaniel
Co-founder

Valorada con 1 estrellas sobre 5

Candle of not good quality

Candle of not good quality, tunnelled all the way through middle, did not pool and no scent, would not buy again

24 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Sharon,

Thank you for sharing your experience with us. I'm sorry to hear that the candle you received didn't meet your expectations.

I take pride in the quality of the products we offer on our marketplace, and I can assure you that this issue has not occurred before with any candles from this maker.

I value your feedback and appreciate the opportunity to make it right for you. I kindly ask that in the future, if you experience any issues with our products, please reach out to us directly at hello@wakuda.co.uk so we can resolve the issue promptly.

Best,
Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Very unusual candle

Very unusual candle, has real rose quartz stone pieces on top, will make a lovely gift for someone (or I might even keep it for myself). There was a slight shipping delay but was kept informed.

24 de marzo de 2023
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Respuesta de Wakuda

Hey Amanda,

Thanks so much for taking the time to leave us a review and your support. It really means a lot. Sorry again about your delay on your order, looking forward to getting things better next time!

Best,
Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Such amazing customer service from this…

Such amazing customer service from this company. 100% would use again and recommend!

24 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Lorna,

Thanks for taking the time to leave us a five star review and share your experience. It really means a lot to us and we look forward to serving you again in future!

Best,
Nathaniel
Co-founder

Valorada con 4 estrellas sobre 5

I must admit I was really disappointed…

I must admit I was really disappointed over a week later and my product was still not shipped, I’ll let it go this time as apparently it was a Royal Mail issue. Apart from that I was really happy with the personal service I received, packed well and true to description

24 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hey Carol,

Thanks for your feedback. We apologise for the shipping delay caused by Royal Mail. Despite the circumstances, the seller did her best to fulfill your order as quickly as possible. We're happy to hear that you were satisfied with the personal service and that your item was packaged well and as described. Please feel free to contact us if you have any further concerns or questions.

We appreciate your business and hope to have the opportunity to serve you better in the future!

Best,
Nathaniel
Co-founder

Valorada con 1 estrellas sobre 5

Still waiting for my order

Still waiting for my order. Ordered it 3 weeks ago

24 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Carol,

I appreciate your feedback and understand your frustration. For clarity - your order was placed 2 weeks ago (March 24th). Regarding the delay from the seller, this was unavoidable and we advised you about this as soon as we knew. Additionally, I have responded to your email, not sure if you've seen yet, but we are actively tracing your package.

Will update you as soon as we have information.

Best,
Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Lovely candle

Lovely candle! Well packed and received quite quickly.

24 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hey Joanne,

Thanks for taking the time to let us know about your experience. Glad your candle was well received!

Best,
Nathaniel
Co-founder

Valorada con 3 estrellas sobre 5

Very beautiful card

Very beautiful card but it took too long to arrive,otherwise the card is amazing!

6 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Nana,

Thanks for taking the time to leave a review, it's really important we get constructive feedback like this. We'll definitely be making your experience 5 star next time!

Best
Nathaniel
Co-founder

Valorada con 3 estrellas sobre 5

There was a confusion regarding my…

There was a confusion regarding my order at the beginning. My original payment was declined so I paid with another card which was then refunded. Eventually the payment on the original card went through! I was contacted at everything was sorted out.

9 de marzo de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hi Aretha,

Thanks for taking the time to leave a review. Apologies for the confusion regarding the payment process with your order, glad we were able to swiftly sort everything out for you. Look forward to serving you again in future!

Best,
Nathaniel
Co-founder

Valorada con 5 estrellas sobre 5

Great website with variety of sellers

Great website with many variety of products from food to handmade cards!! Quality tasting products from i-ingredients and beautiful card from Natis creations!! Bought several times now from fab i- ingredients who deliver so quickly!! 10 out of 10!

4 de febrero de 2023
Logotipo de Wakuda

Respuesta de Wakuda

Hey O1K,

That's for taking the time to leave such a quality 5 star review 🙌🏾 Really appreciate hearing about your experience on Wakuda and look forward to welcoming you back soon!

Thanks

Nathaniel
Co-founder

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