They say 2–5 business days for bank withdrawals, mine took 9 including some “internal review”. Every time I asked they just added another day. Got the money eventually, but I was convinced it was gone... Ver más
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Consulta las opiniones de los clientes
chat rep Anna was patient walking me through the withdrawal method setup. Very happy with how it was handled. KYC took under an hour — sent driving licence, done same day. Refreshing after the mess at... Ver más
Phone support took the whole afternoon to respond about my invoice request. Wasn't a big issue in the end... 😡
Good selection of natural treats which is what I was after but the lady behind the counter was very rude. Asking what dogs I had, I mentioned a Labrador x mastiff. Her reply was no wonder all these tr... Ver más
Información sobre la empresa
- Tienda de animales
- Agencia de apuestas
- Corredor de apuestas
- Casino
- Servicio de apuestas
- Casino o apuestas online
Escrito por la empresa
Casino
Información de contacto
Australia
- www.walnutpetsupplies.co.uk
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Balance updated on Tuesday but the app…
Balance updated on Tuesday but the app still showed the earlier figure until the next weekend. Nothing more to add. Might be a one-off. Return label needed a couple of clicks and a follow-up email. 😑
chat rep Anna was patient walking me…
chat rep Anna was patient walking me through the withdrawal method setup. Very happy with how it was handled. KYC took under an hour — sent driving licence, done same day. Refreshing after the mess at other sites...
Phone support took the whole afternoon…
Phone support took the whole afternoon to respond about my invoice request. Wasn't a big issue in the end... 😡
KYC askeed for passport
KYC askeed for passport, then a day later for a clearer photo. Wasn't a big issue in the end...
Worth flagging for next customers
Worth flagging for next customers. Placed the order on Friday, received it on the next weekend 💔
Deelivery driver left the package at…
Deelivery driver left the package at the door without a note. Rest of the process was smooth. Just something to be aware of. Confirmation email landed in promotions. 💔
Session ended when I switched from…
Session ended when I switched from mobile data to a different network. Worth flagging for next customers. Return label needed several clicks and a follow-up email. Otherwise the experience was fine. 😒
Withdrawal requet went to pending
Withdrawal requet went to pending, then back to pending, then cleared. It sorted itself out... 🤦
Live chat otok about six hours to…
Live chat otok about six hours to respond about my deposit limit. Wanted to mention it
Placed the order on Monday
Placed the order on Monday, received it on the next weekend. Eveything else was fine 😑
Weird minimum withdrawal
Minimum withdrawal is higher than my usual small wins, so I have to keep playing and usually end up losing the rest. Feels like it’s designed that way.
Bank transfer took forever
They say 2–5 business days for bank withdrawals, mine took 9 including some “internal review”. Every time I asked they just added another day. Got the money eventually, but I was convinced it was gone for good at one point.
No Notes Feature
I like to note which games eat my balance fast. Here there’s no way to mark or note anything, so I keep forgetting and repeating mistakes.
Great selection, friendly staff
The store has a fantastic range of raw food (kibble etc available too). Staff were very friendly and helpful, and didn't make me feel bad for having ADHD brain fog and needing some extra guidance.
Will definitely be back again!
I was super impressed with the variety…
I was super impressed with the variety in store and they couldn't have been more helpful with suggestions/ advise! Will definitely be coming back!!
Good selection of natural treats, but.....
Good selection of natural treats which is what I was after but the lady behind the counter was very rude. Asking what dogs I had, I mentioned a Labrador x mastiff. Her reply was no wonder all these traditional breeds are dying out with people like you buying all the fancy hybrid thingies. Won't be going back there to be scrutinised over what dog breed I have. Customer facing staff should not be rude and outspoken when there's no place for judgemental belittlement like this.
Just wanted to say thank you so much…
Just wanted to say thank you so much for today! The field albeit muddy, was great fun for the pup and the girls and the bathing facilities for pup were brilliant and so easy to use! Beautiful place and wonderful staff! Thank you we will be back and sharing far and wide! Jen, the gang and one very worn out puppy :)
Staff is great
Staff is great. Food quality for raw needs to go up. Start keeping Henley, TDB, or TRF. Raw food completes not enough, the ones other than paleo ridge have vegetables to a small degree which is not needed.
Best pet food shop in Milton Keynes
I’ve been buying dog food here for almost eight years without a fail. You get high quality products for lower prices in comparison to big chains as they don’t pay high rental fees due to being on the farm. All the staff are incredibly friendly and welcoming. There is a self dog wash outside too which is perfect for our German shepherd who hates going to the groomers. It’s a gem and I can’t recommend it highly enough.
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