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Wards Solicitors Opiniones 

510
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went to Wards to create our wills. Wards Solicitors staff are very helpful and efficient. Our appointments are always started on time. The staff also make sensible suggestions to create effective w... Ver más

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Valorada con 5 estrellas sobre 5

Excellent. Worked with Theo and Roze mainly. They were efficient, friendly and effective. We appreciated Theo's straight talking and advice. We would highly recommend to others. Our experience... Ver más

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Valorada con 5 estrellas sobre 5

Appreciated initial face-to-face meeting. Everything explained very clearly. Had started with another firm and after having been passed around to 3 different people and being told it would be an initi... Ver más

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Valorada con 5 estrellas sobre 5

Ella was FANTASTIC, we never had to chase for updates when buying our house. We felt so supported and informed through the whole process. Documents arrived promptly in the post and all correspondence... Ver más

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Información sobre la empresa

  1. Estudio de abogados
  2. también en la categoría
  3. Servicios legales

Escrito por la empresa

Wards is a friendly, well-established law firm that provides expert legal advice to local businesses and individuals, across the South West. We have thirteen offices across Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset. Our services include Family & Divorce, Disputes, Conveyancing, Wills and Probate, Personal Injury, Commercial Property and more.


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4,7

Excelente

TrustScore: 4.5 sobre 5

510 opiniones

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1 estrella

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4,7

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(510)

272 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I am incredibly grateful for Ward's…

I am incredibly grateful for Ward's support throughout what was a lengthy litigation with an extremely difficult and obstructive defence. Despite ongoing attempts to bring the dispute to a close amicably, the defendant was persistent in wanting to take the matter to the final hearing. Thankfully, we succeeded.

I want to express particular thanks to Richard Darbinian, who fought exceptionally hard for me against a team of several defence lawyers, and to Jay Jagasia, an exceptionally talented barrister. Both of whom always had my best interests at heart, with an immense determination to bring me justice.

Richard firmly protected my position throughout, and was always considerate of my costs and circumstances. Wards were recommended to me to begin with, and I would wholeheartedly recommend Wards to assist with your legal matters.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

Thank you for taking the time to leave a review. We're glad to hear that you were happy with your experiences and that you had a positive experience with Richard Darbinian specifically. We have passed on your feedback to Richard.

Valorada con 5 estrellas sobre 5

Brilliant Service

Brilliant company we use them for everything. Thanks

25 de septiembre de 2026
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Respuesta de Wards Solicitors

Thank you for leaving a review, we're glad you have had good experiences using Wards.

Valorada con 5 estrellas sobre 5

Responded to every query promptly with…

Responded to every query promptly with an explanation keeping us informed and engaged in the process. Also professional and very thorough, so thank you… great service!

5 de octubre de 2026
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Respuesta de Wards Solicitors

Thank you for taking the time to leave a review. We are glad you found the service professional and thorough.

Valorada con 5 estrellas sobre 5

Appreciated initial face-to-face…

Appreciated initial face-to-face meeting. Everything explained very clearly. Had started with another firm and after having been passed around to 3 different people and being told it would be an initial Teams chat, decided not to go with them! Would definitely come back to you if we needed future advice.

10 de agosto de 2026
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Respuesta de Wards Solicitors

We appreciate your feedback. We're glad Wards were able to assist you.

Valorada con 5 estrellas sobre 5

Helpful, informative and efficient

Wards Solicitors Conveyancing Team were extremely helpful, informative and efficient - and friendly. Our chain proved to be rather problematic at times but the Wards team kept me updated and assured me at every step of the way through to the successful conclusion. I would highly recommend.

1 de octubre de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

We're glad to hear that you had a helpful and informative experience with our Conveyancing team. Thank you for leaving a review.

Valorada con 5 estrellas sobre 5

Grant of Probate

We recently used Wards for my late father’s grant of probate.
I can’t recommend them highly enough.
They were very professional and very quick to respond.
They made the whole process seamless.
Many thanks

21 de agosto de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

Thank you for taking the time to leave a review. We're glad to hear that you found the service professional and responsive at Wards.

Valorada con 5 estrellas sobre 5

Excellent

Timely, professional & empathetic

3 de agosto de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

Thank you for leaving a review, we're glad you had a good experience using Wards.

Valorada con 1 estrellas sobre 5

Data breach and no accountability

I rarely leave negative reviews, but unfortunately my experience with Wards’ Wills & Probate department was extremely disappointing.

What should have been a straightforward Will drafting process became unnecessarily long and frustrating. Throughout the matter I repeatedly had to chase for responses, waited far longer than was reasonable for replies to emails, and on several occasions my questions and instructions were either overlooked or not properly addressed, requiring me to repeat myself.

The most serious issue occurred when I was mistakenly sent another client’s confidential Will. While the firm apologised and confirmed that its internal data breach procedures had been followed, this understandably caused me to lose confidence in the way my own matter was being handled.

Following my formal complaint, Wards accepted that there had been unacceptable delays, acknowledged that some of my instructions had been overlooked, and offered £100 as a gesture of goodwill. In my view, this did not adequately reflect the overall level of inconvenience, the amount of time I spent chasing progress, or the cumulative failings throughout the handling of my matter.

It is worth noting that the firm’s responses focused heavily on explaining that the legal advice provided was correct. However, that was never the substance of my complaint. I would naturally expect a firm of solicitors to provide competent legal advice. My complaint related to the overall quality of the client service, communication, delays and handling of my instructions.

I had expected far better from a well-established firm. Unfortunately, my confidence in Wards was lost, and I decided not to proceed with my Will through them.

This review reflects my personal experience.

Wards responded to my review asking me to contact them if I wanted to discuss the matter further to the email provided. I did exactly that, giving them another opportunity to reconsider their position and asking them to let me know whether they were willing to do so. Unfortunately, my email keeps bouncing back as “undelivered”, so I cannot even reach them through the address they provided. Very disappointing once again.

31 de julio de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

We're sorry to hear that this was your experience with Wards and that this issue occured. Please contact us directly at feedback@wards.uk.com if you wish to discuss the matter further past your initial complaint. Thank you, Wards Solicitors

Valorada con 2 estrellas sobre 5

Too slow and too expensive

I engaged Wards Solicitors, Bristol, in July 2023 to handle my no-fault divorce.

Throughout the process my ex-spouse and I remained on amicable terms and were able to reach agreement on all matters. On the advice of Wards Solicitors, we used a mediator who prepared a Memorandum of Understanding and Financial Statement at a cost of £600 (paid to the mediator).

At the outset I was advised that the divorce should take around six months and would cost a fixed fee of £600.

The Final Order was eventually obtained in May 2026, two years and ten months after I instructed Wards Solicitors. During that period I paid Wards Solicitors a total of £4,817.

I was disappointed by the difference between the original estimate and the eventual time taken and cost incurred. It is true that my ex's first solicitor was hopeless. It is also true that my ex was slow to respond but neither of these factors can account for the two years and ten months that it eventually took.

23 de julio de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

Hi, we're sorry to hear that you are unhappy with the service you received. Please contact us directly at feedback@wards.uk.com if you wish to discuss the matter further. Thank you, Wards Solicitors.

Valorada con 5 estrellas sobre 5

Excellent service from Wards as always

Excellent service from Wards as always. Very professional company who provided expert advice.

2 de abril de 2026
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Respuesta de Wards Solicitors

We're glad you felt the service you received from us was excellent, thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The best solicitors you could ask for

I cannot recommend Wards enough for their support with the house buying process! I’m a first time solo buyer, so the whole process seemed a bit intimidating at first. My first property purchase unfortunately fell through, but after much determination, I’ve now just moved into my dream home! I felt that the whole team genuinely cared, which meant so much to me as someone going into it on my own.

Tom Bowering went above and beyond to help me understand each step, and provide invaluable insight. While instructed, his due diligence was top tier, finding clauses that I should be aware of. Subsequently, I didn’t purchase the property - but wow, I really dodged a bullet! No question was too ridiculous for Tom, and trust me, I asked a lot of questions!

Matthew Pitt was instructed for the next property (which is now my home) and it was an absolute breeze! Communicative, meticulous and genuine- from start to finish, I was never left in the dark.

Both Tom and Matt are a stellar example of what Wards can do!

I’m thrilled to bits that I’ve ended up with the property of my dreams, but I couldn’t have done it without Ward’s expertise, support and efficiency.

Thank you so much, I’ll be recommending you to everyone I know!

15 de julio de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

Thank you for our kind words, we're so glad that Tom and Matt could make a stressful time easier for you and that you would recommend us! We've passed on your feedback to Tom and Matt.

Valorada con 5 estrellas sobre 5

Wards Solicitors handled the amendments…


Wards Solicitors handled the amendments to our wills with exceptional care and professionalism. The team were friendly, down‑to‑earth, and made the whole process feel straightforward and stress‑free. Their advice was clear, their approach was reassuring, and the service from start to finish was excellent. We had a genuinely positive experience and would highly recommend them.

12 de junio de 2026
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Respuesta de Wards Solicitors

Thank you for leaving a review, we're glad to hear that you would recommend us and had a positive experience.

Valorada con 5 estrellas sobre 5

We have worked with Wards solicitors in…

We have worked with Wards solicitors in Nailsea over a number of years. The whole team are on the ball, easy to talk and deal with which is really important. Special thanks to Luke, Brittany and Julie on the recent sale of a property.
We highly recommend Wards.
Thank you.

30 de junio de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

We're glad to hear that you've had good experiences with the staff at our Nailsea office and would recommend us! Thank you for leaving a review.

Valorada con 5 estrellas sobre 5

Wards were on it

Jane Bessant and Jan Sefton at Portishead were totally on it and really pushed my sale through. Sold my house in just over three weeks, it would have been two if the buyer's surveyor hadn't delayed. Everything was efficient and they anticipated my questions. 100% recommend.

19 de mayo de 2026
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Respuesta de Wards Solicitors

Thank you for leaving a review, we're glad Jane and Jan could help you and that you felt supported - we passed on your feedback to them.

Valorada con 5 estrellas sobre 5

Fantastic support through child custody

I would like to thank Wards supporting the legal case through a child custody case, the solicitor that I had was both knowledgeable and prompt with all communication and really helped taking the additional stress out of an difficult situation.
I felt that my solicitor really cared about getting the best outcome, which they did.

7 de julio de 2026
Opinión espontánea
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Respuesta de Wards Solicitors

Thank you for leaving a review, we're glad that you felt supported by your solicitor at Wards.

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