Warmersolutions Opiniones 

331
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Disgusting!!! Totally immoral and unethical, preying on the elderly and vulnerable! Lots of paperwork skimmed over with the “independent Surveyor” (salesman). Customer shown photos taken in their lo... Ver más

Valorada con 5 estrellas sobre 5

Zack and Shaun arrived this morning to install foil in our loft. We also had the old fiberglass taken out and away. With new rockwall installed and timbers treated. Very happy with the work they have... Ver más

Valorada con 5 estrellas sobre 5

I have found all the people working for this company very professional and polite at all times. Andy, the surveyor spent a lot of time explaining how the insulation of our loft could be improved.... Ver más

Valorada con 5 estrellas sobre 5

Zack and Shuan arrived this morning to install foil and rock wool in my loft they worked very hard and showed me all the photos of there work very happy thank-you very much.


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4,2

Muy bueno

TrustScore: 4 sobre 5

331 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(331)

135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Sean did the survey yesterday and I was convinced by what he told me that having my loft insulated with the foil product was a great idea especially at the price offered. Joe carried out the install today and could not have been more friendly polite and efficient. He arrived at the time promised and finished an hour earlier that he estimated. He cleaned up after himself and left a very tidy looking job. I could not be more pleased.

30 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Spray Foam Removal

Janis and Tim were tasked with removing previously installed Home Logic spray foam. They worked tirelessly to complete the job ensuring the rubbish was bagged safely and removed by a licenced contractor. Their work ethic was customer satisfaction - with a good standard of work and clearing up afterwards. A minor problem was addressed promptly and efficiently to the customers satisfaction. Well done.

19 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful company

Wonderful company, my nan is 78 and they sorted her loft insulation and added few extra fixes to the roof FREE OF CHARGE!
Highly recommend!
Arrived on time and cleaned everything up!

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Warmer solutions for your home in winter

Carl called on the Monday to inspect my loft found moist on the rafters , so the men Aron and Janes came here next day, arrived about 9 worked all the time apart for one drink , then fished about 2 ,they cleaned up after they finished , very nice young men and helpful , so Now will have to see if they is any differents when winter arrives

15 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company targeted my 79-year-old…

This company targeted my 79-year-old father after obtaining his details through a lead generation website. Within just two days of the initial contact, they had pressured him into signing up for loft insulation and paying £3,000 upfront.

Despite the fact that my father does not use or access the loft, he was persuaded to proceed without a clear understanding of what he was agreeing to. He was also presented with a separate form specifically designed to waive his 14-day cooling-off rights, something he did not fully comprehend. This form seems to have been used deliberately to fast-track the work and prevent him from changing his mind.

No proper explanation of the contract or his consumer rights was given, and the whole process felt rushed, exploitative, and deeply inappropriate for someone of his age and vulnerability.

We have now reported this matter to Trading Standards and are seeking further advice. Companies like this should not be allowed to operate unchecked especially when their tactics involve taking advantage of elderly people.

Avoid this firm at all costs, and be extremely cautious if they contact you or your loved ones.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loft condensation and black mold

We have been experiencing a condensation issue in our loft necessitating the use of dehumidifier pots in the loft space. John Pickles called by prior arrangement and carried out a survey of the loft which revealed our 38 year old loft glass fibre insulation was ineffective and was showing signs of a black mold. He showed us several photos of our loft and discussed the remedial options with us. He recommended that the old glass fibre insulation was removed and replaced with Rock Wool at roof joist level. In addition the rafters would be treated and a multi foil was then attached to the rafters to combat condensation. There was no hard sell and he told us that we were free to use another local installer or to use Warmer Solutions. As JP had been helpful carefully explaining what was causing the condensation we decided to go ahead with WS. The work was carried out last Wednesday by Zack and Chaz who worked non stop to get the job done quickly and thoroughly. There was a query about the job materials but this was quickly resolved. The old insulation was picked up the next morning as promised to be disposed off in an environmentally safe manner. An immediate benefit was that in this hot weather the upstairs of the house is cooler and the loft space a better place for light storage. We are now keen to find out the potential gas central heating savings this winter and hopefully with effective loft insulation the house should warm up more quickly. We are glad to have got the job done now in time for next winter and to have little or no loft condensation.

2 de julio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Pricing seems a bit steep for the job

My property was assessed by a surveyor who identified a significant moisture problem in my loft due to poor insulation. He advised me to get the insulation changed or at some point I might face more significant measures like having to undergo some kind of roof repair. I agreed with his assessment and signed for foil insulation on his advice. They managed to fast track the installation due to how bad the moisture problem was and work was carried out the next day speedily and efficiently despite the heat in general but more importantly in the loft.

Positives
+ everybody identified themselves and I was informed who would be coming and when
+ everybody arrived within the appointment window even if they didn't necessarily come at the earliest part of said window
+ given how filthy the loft was they left things relatively clean and I didn't need to do much more than run a vacuum over the carpets to make everything pristine again
+ they emptied my loft of items left by the previous tenant with no extra charge and there turned out to be way more things up there than expected
+ work was carried out pretty fast by my reckoning and whilst they did take breaks because of the heat they didn't take the mick

Negative
- the initial surveyor seemed a bit rushed and behind schedule
- due to the above rushed aspect of the surveyor I believe he failed to mention wood treatment I could have received that would have helped with the damp even more as I understood it.
- I was only informed of the wood treatment after installation of the foil was complete and the installer made it clear that the wood could no longer be treated after the foil was in place
- I got in touch the office and they escalated it to their manager who failed to get back in touch with me on the day of the installation
- they are very insistent on getting paid and when I didn't pay on the day of installation due to aforementioned concerns they rung me back on the next working day. I was at work at the time and mentioned this and the agent became quite threatening when I suggested we could do this on my next day off due to me being unable to pay it because I was busy and might not get a free moment before they shut. I did eventually pay it later that day but they are incredibly inflexible and aggressive when it comes to payment.

Additional info:
~ having spoken to their manager my concerns about not getting the wood treatment were alleviated and he answered my questions about the job

5 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loft space insulation

I was cold called regarding a loft space inspection which I agreed to. The man came, and spent about 15 min on the inspection. My property is a 1920’s bungalow. He found no signs of damp but the lagging was nearly 20 years old and he said insulation could be improved which would reduce my bills and epg rating which is low but was not essential. He was not pushy in any way and told of a foil product fitted under the tiles which could improve both. The price was reasonable but as subsidies couldn’t be guaranteed till I committed I declined.
About 3 weeks later the office rang with a guaranteed better price and I agreed.
Two days later Sam and Harry arrived about 9.30. They discussed what they were going to do advised on a number of options as I have a large complex roof space in three sections. They covered downstairs and began work. They wouldn’t stop for drinks or lunch even though it was a hot day and worked through until about 2.30.
When they had finished they vacuumed throughout and tidied up. They took me up into the loft to inspect what they had done and gave me around 20 before and after photographs covering all areas.
They were polite and courteous and couldn’t have been better in their work and approach.
I am a cautious pensioner and investigate things thoroughly before committing so I can say everything has been exactly as promised with an excellent tidy job and a professional staff in all departments.

4 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

£150 Worth of shiny foil in a loft and…

£150 Worth of shiny foil in a loft and a £4800 Invoice,
Matt Alright would have a field day with these clowns,
Rogue traders preying on the vulnerable and elderly,
My mother has just this week told me about how she got robbed.
Sue me Warmer Solutions, See you in court.

10 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Didn’t think it could all be done in a day - but they made it happen!

Honestly, I was sceptical at first. The amount of work needed felt like it would take days - but Alex and Arthur got it all done in just one!

They insulated the entire loft with 65m² of foil, did timber treatment, and applied 85m² of masonry creme to the whole house. Everything was done properly, with care and attention. No mess, no fuss, just proper, tidy work throughout. The lads showed up on time and cracked on straight away. You don’t often get this level of quality and speed together. Really impressed with the whole experience.

Just waiting now to see the difference in the bills! Thanks to Alex, Arthur, and the whole team at Warmer Solutions - would highly recommend them if you’re after proper results without the usual hassle.

25 de junio de 2025
Valorada con 1 estrellas sobre 5

Cold callingThis company is absolutely disgraceful…

This company is absolutely disgraceful where do I start cold calling warmer solutions director Hegarty, Marcus came to my stepfather's house age 77 very vulnerable roughly 6 years ago we had the roof done with new breathable felt and battens allowing the roof to have good air circulation this had cured the dump problem that was above windows upstairs. Warmer solutions had installed a silver foil installation inside the roof. The contract price for this work £5,184.00 the installer that came in was there for no more than 4 hours my stepfather has already paid a deposit £1,296.00 they took advantage of an old vulnerable man that has been through very very very serious traumas. The one thing I didn't like they got the deposit off him then there is a 14-day cooling off period 2 days after the signing of the contract they've commenced work getting him to sign another contract to do work straight away making a 14-day cooling off period in their eyes non-valid. There is no way anyone that's vulnerable will be able to read that small print. Another thing I found alarming on his brochure and paperwork inside and booklet the federations he is supposedly registered with he is not registered with 1 LABC 2 safe contract approved 3 green deal approved provider 4 energy saving trust 5 Kiwa. there is four companies he's registered with three of these companies are nothing to do with this type of work and one of them is and they haven't got back to me yet.
I've run a business for over 35 years I'm a very very very highly skilled craftsman when I think they could be vulnerable I make sure someone else is there for them so they fully understand.
This is only the start
I think when my mum was alive when the roof was done with new felt and batten with scaffolding just over £3,000.00.

19 de junio de 2025
Opinión espontánea

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