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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Waterpik stopped working after 8 months so I contacted the company who quickly replaced it, no quibble, no problems at all. I'd say an excellent customer service.

Valorada con 1 estrellas sobre 5

I would give negative review if possible. I bought a device from Christmas,worked fine foe a few months and it stopped charging. Sent the product back for checking, and they said thar never arrived. N... Ver más

Valorada con 1 estrellas sobre 5

Bought a Cordless Advanced directly from Waterpik. It was dead right out of the box. Brand new product, totally non-functional, never worked. Messaged customer support and explained that the... Ver más

Valorada con 1 estrellas sobre 5

The biggest issue is the battery – it barely holds a charge anymore and takes ages to recharge fully. Even after leaving it on charge for days, it doesn’t last long enough for regular use, which d... Ver más

Información sobre la empresa

  1. Tienda de insumos para odontología

Información proporcionada por diversas fuentes externas

Learn about and shop for Waterpik® Countertop & Cordless Electric Water Flossers, Complete Care, Sonic Electric Toothbrush, Replacement Tips, and Shower Heads.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(71)

19 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Poor product poor customer service

I purchased Waterpik plus flosser 2 weeks ago. The only product I have ever purchased with no charge indicator light. ie. You guess when it is needing charged and guess for how long. Contacting the Company (a slip of paper in the box invites you to do so if you have a question ) Yes ! I do ! Where is the Charge Indicator Light ? This was a complete waste of time. The customer service was non existent. This company just does not care about good Customer Service. Told if not happy go back with it to Superdrug. Surely this is a major design flaw?
Sylvia Millar

7 de mayo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Good but not long-lasting

Bought a new Waterpik on dentist hygienist's advice in Jan 2021. Worked fine for about 7 months when it just stopped turning on despite being charged and the lights working. Was replaced under warranty with no issues. However now, about 7 months later the replacement has done the same again. Clearly a component (the switch?) is not good. Have reported it again but suspect a third device will not be forthcoming! No response so far!
UPDATE: Eventually it was replaced and the new one has lasted for about 6 months. Hopefully this problem will not be repeated.

13 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unacceptable plastic waste and maintenance costs

Waterpik UK and Eire no longer provide replacement rubber valves for counter top reservoirs, although they still do in the US, and require you to replace the whole reservoir. This means that for a small rubber valve the effective cost, with delivery, is almost £10, and, even worse, the existing plastic reservoir and lid are straight into landfill. Completely irresponsible policy.

6 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

GOOD IDEA BUT TOO AWKWARD TO USE

Bought a Waterpik Flosser after hearing the radio adverts. Sounded like a good idea. In practice, however, it is incredibly awkward to use. The bit you hold in your hand is way too big, and makes the whole thing difficult. It seems to work OK, but it is sitting there not getting used because it is so awkward. Suggestion. A short hose attachment, so the big unit can sit by the sink, and I only have to manipulate a small spray head at the end of a light hose. In fact I may make something like that up .... but why should I have to ?

30 de diciembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor build quality

I purchased a Waterpik flosser from my dentist. It worked well until it refused to take a charge. As it was well within warranty Customer Service replaced it. I was impressed but when the replacement failed to charge in little over a year I realised that the build quality is obviously very poor. I am now trying a Panasonic.

13 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent after sales service

Waterpik I purchased in 2015 developed a leak and required a new rubber bung in the tank. Contacted the customer service team who responded really helpfully and supplied me with 2 replacement bungs FOC by post within a week. Very pleased with both the after sales service and the original product, which I would now not be without.

6 de octubre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waterpik 900 lasted 3 months

Waterpik 900 lasted 3 months. Had waterpik 900 toothbrush and waterflosser brought for me as a gift. Found the waterflosser a bit messy until I got used to it but did a great job on cleaning between teeth. The sonic toothbrush was excellent and left my teeth feeling nice and clean. Unfortunately after 3 months it stopped working and Waterpik would not honour any warranty as I had no purchase details. Just the non working item. So I can only give 1 star as it lasted such a short time and waterpik were so unsympathetic and offered no repair or replacement solution. Absolutely no chance I would recommend or buy another.

12 de julio de 2018
Opinión espontánea

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