WBW Solicitors Opiniones 

125
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used Ashton Sutcliffe at the Bovey office, to carry out the conveyancing for the sale of my flat and purchase of a house. Ashton was brilliant and answered my enquiries promptly and gave a regular... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had to process two wills. The first was my late husband's, which was straightforward as far as I was concerned and involved putting two Trustees in charge of the procedure. The second was rewritin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have recently purchased our first home and instructed WBW Solicitors to act in the purchase thereof. Gill Bratcher and her team were really helpful and the whole procedure of buying our home was s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first point of contact was Amber and she could not have been more helpful and made the process very easy and calm, I did not encounter one single problem with how my matter was handled. I cannot re... Ver más

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Información sobre la empresa

  1. Estudio de abogados

Escrito por la empresa

WBW Solicitors is one of the largest legal practices in the South West, with offices based in Axminster, Bovey Tracey, Brixham, Chard, Exeter, Exmouth, Honiton, Launceston, Newton Abbot, Paignton, Seaton, Sidmouth, and Torquay. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services, across a wide range of areas and commercial sectors.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(125)

69 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We received a very personal service and…

We received a very personal service and Melissa Visited us at our home. She was very thorough and professianal but very friendly at the same time. We were very happy with this service

28 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind review. We are delighted to hear that you were happy with the personal service you received from Melissa. It is great to know that her friendly and professional approach, along with visiting you at home, helped make the process comfortable and convenient for you.

Valorada con 5 estrellas sobre 5

Recommended for business matters.

Having been recommended for a business legal matter that was carried out by Justin Osborne, I was happy for WBW to handle the lease assignment for the same commercial building, with the work carried out by Darren Heard.

18 de octubre de 2025
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind review. We are pleased to hear that you returned to WBW following a recommendation and that both Justin and Darren were able to assist you with your commercial matter. We appreciate your continued trust in our team.

Valorada con 5 estrellas sobre 5

Wills and LPAs are difficult for us…

Wills and LPAs are difficult for us because we come from very small families, have never had children and are now in the latter stages of life. We (me and my wife) are both local and appreciate dealing with a long established local firm with a good reputation.
We were not disappointed when right from our first interview we found Helen Jarvis and her assistant, Emma very reassuring that everything would be correctly handled.

1 de marzo de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind review. We appreciate that putting Wills and Lasting Powers of Attorney in place can feel particularly difficult, and we are pleased to hear that Helen Jarvis and her assistant Emma were able to reassure you and guide you through the process. Thanks again, WBW Solicitors

Valorada con 5 estrellas sobre 5

Outstanding

Outstanding, felt like a professional and yet personal service. Would highly recommend

9 de marzo de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your 5-star review. We really appreciate you taking the time to leave us such a positive review. Best wishes, WBW Solicitors

Valorada con 4 estrellas sobre 5

Professional and kept well up to date…

Professional and kept well up to date with the process and relevant information.

3 de febrero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind review. We are pleased to hear that you found our service professional and that you felt well informed throughout the process. Keeping our clients updated and providing clear, relevant information is very important to us, so it is great to know this was reflected in your experience.

Valorada con 4 estrellas sobre 5

My experience is a positive one with…

My experience is a positive one with thanks to Jacqui and Nikolai for handling my affairs in a professional and efficient manner.

6 de marzo de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind feedback. We are delighted to hear that you had a positive experience and that Jacqui and Nikolai were able to handle your affairs in a professional and efficient manner. Your comments will be greatly appreciated by them.

Valorada con 5 estrellas sobre 5

House Move - Excellent Service

Throughout the whole process of selling our property and throughout the purchase of our new home, Louise and Karen provided a great service. Louise kept us fully in the picture at every stage, as did Karen, in Louise's absence, and challenged any issues which arose. One particular issue that Louise identified with the purchase, did lead to some delay. However, we were so pleased she was determined to strive for a solution. In summary, given all the stresses of moving house, they were thorough and very professional and we fully recommend WBW Solicitors (Launceston) for conveyancing.

7 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind feedback and recommendation. We are pleased to hear that Louise and Karen provided such dedicated support and guidance throughout your move.

Valorada con 1 estrellas sobre 5

Avoid unless you want to pay lots of money

My late granddads estate was setup and managed by WBW and from the start was major issues, we had a lack of updates resulting in us chasing and Donna decided to charge a large amount of money for the privilege. Donna then spend a large amount of money and time trying to find a made up person on the will instead of doing what was needed and then taking out the insurance which was finally done.

The estate was finally distributed at a huge cost to all beneficiaries but what can you do when a solicitor doesn’t really care and makes the most amount of money.

We have then been written to again to now be told an account has been found that was missed, another example of poor work but oh well not a major issue however we have now had to accept more money for insurances, tax, new id and bankruptcy checks extending the insurance and an eye watering £1200 just for WBW to do the work resulting in 3/4k gone from the estate for what. They have had it since October 2025 but only written to us in January 2026 to tell us we have to provide all our details again even though this should still be on the system.

Once again lack of updates from a company that just want to make the most money it can out of people, this is from my personal experience and would advise people to avoid them for dealing with estates.

15 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Dear Reviewer,

Thank you for taking the time to share your feedback. I am sorry to read that you were dissatisfied with the handling of the estate and the level of communication you experienced.

We take concerns of this nature seriously and would welcome the opportunity to review the points you have raised in more detail. If you would like to discuss this further, Mrs Jenny Kemp, our Client Care Associate, can be contacted on 01626 202324 or by email at jennykemp@wbw.co.uk.

Kind regards,
WBW Solicitors

Valorada con 5 estrellas sobre 5

Used WBW Solicitors in the sale of my…

Used WBW Solicitors in the sale of my late mothers property. From start to finish was kept fully informed and all our instructions were followed thanks to Darren, Robbie and Jessica. We are looking to move next year and will definitely be using the firm again as well as for updating our wills and have no reservation in recommending them to my family, friends and colleagues.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind feedback and recommendation. We are pleased to hear that Darren, Robbie and Jessica provided clear communication and careful support throughout the sale.

Valorada con 5 estrellas sobre 5

Excellent service received when I sold…

Excellent service received when I sold my flat - Giselle Sayed is thoroughly appreciated and recommended 🥂

5 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind feedback and recommendation. We are pleased to hear that Giselle provided such a positive experience during the sale of your flat.

Valorada con 5 estrellas sobre 5

Great service from WBW

Great service from WBW (Gill and Alex). Phone calls and emails were always dealt with quickly and their professionalism certainly identified pending issues that other solicitors would have certainly missed. I would definitely recommend.

12 de febrero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you very much for your kind words and recommendation.

We are delighted to hear that you were pleased with the service provided by Gill and Alex. Delivering clear, timely communication and identifying potential issues at an early stage are both extremely important to us, so it is wonderful to know that this made a positive difference to your experience.

We will be sure to pass your feedback on to them. Thank you again for taking the time to share your review – it is greatly appreciated.

Valorada con 5 estrellas sobre 5

First class services at all times Thank…

First class services at all times Thank you to everyone at bovey Tracey s offices

11 de febrero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you very much for your kind feedback.

We are so pleased to hear that you received first class service from our Bovey Tracey office. The team there will be delighted to know that their efforts were appreciated.

Thank you again for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Extremely Helpful and Professional.

We received advice and legal work from WBW solicitors, the firm was recommended to us. Mr Malcolm Emery was highly professional and knowledgeable and completed the work swiftly. Communication was good. The administrative staff were extremely helpful and pleasant.

3 de octubre de 2025
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind feedback. We are pleased to hear that Malcolm and the team provided knowledgeable, efficient support and that you found the service both helpful and professional.

Valorada con 1 estrellas sobre 5

Poor legal employment representation

My experience for asking James Edmonds for legal representation was a complete waste of time.
My first "meeting" with James Edmonds he felt appropriate to read out the law to me regarding constructive dismissal. This meeting taken over an hour to read the law. James Edmonds failed to understand the point he was appointed and that I went to him for legal representation. To add insult to injury I was sent a transcript of the whole meeting (another charge for me) and have no idea what to do with it! considering I went to him to ask for a representation. Surely he knows the law, why did I need to know?, just tell me what you needed to progress. This wasn’t done and I had a huge bill for Something I could’ve found out on the Internet,
Because of this poor service, I decided not to progress and use the services. I sent an email asking for the bill to be settled and waited over a week for a reply.
When the bill was sent you have a week to send payment before they can charge you Interest. WHAT!?
I cannot recommend James Edmonds for employment representation.

13 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Dear Mr K,

Thank you for taking the time to share your feedback. I am sorry to read that you were dissatisfied with your experience and that the service you received did not meet your expectations.

We take comments of this nature seriously and would welcome the opportunity to review your concerns in more detail. If you would be willing to discuss this further, Mrs Jenny Kemp, our Client Care Associate, would be happy to speak with you directly. Jenny can be contacted on 01626 202324 or by email at jennykemp@wbw.co.uk.

Kind regards,
WBW Solicitors

Valorada con 5 estrellas sobre 5

WBW Launceston were fantastic dealing…

WBW Launceston were fantastic dealing with the fairly complicated sale of my flat where the management company had closed down during the sale period. Louise Crockford and team were excellent at resolving issues and keeping me and my estate agent informed. I can highly recommend them and was so impressed with them executing the sale quickly, despite the issues.

29 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you very much for taking the time to leave such a kind review. We are delighted to hear that the Launceston team were able to support you through what sounds like a particularly complex sale. Louise Crockford and the team will be pleased to know that their clear communication and proactive approach made a positive difference. We really appreciate your recommendation and are glad we were able to help achieve a swift completion despite the challenges involved. Many thanks

Valorada con 5 estrellas sobre 5

Very comprehensive service

Very comprehensive service. Lucy Andrew was diligent, communicative and thorough whilst updating our family wills. All emails answered swiftly - if anything we were too slow getting back to them. Have no issues recommending WBW and Lucy to anyone. Many thanks.

2 de febrero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind comments and recommendation. We are pleased to hear that Lucy provided clear, attentive support and kept everything moving smoothly throughout your wills update.

Valorada con 5 estrellas sobre 5

Efficient and friendly

Mina and her team at WBW Torquay are professional and friendly. I can't recommend them highly enough after they dealt with my will. I appreciated their empathetic approach and would not hesitate to use them again.

7 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind comments. We are pleased to hear that Mina and the Torquay team provided a supportive and positive experience while assisting with your will.

Valorada con 5 estrellas sobre 5

WBW sorted out my 2 LPA,s

WBW sorted out my 2 LPA,s. And a rewrite of my will. Excellent service, and done in a professional manner. Tracey at Paignton branch did excellent work

3 de febrero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your feedback. We are pleased to hear that Tracey and the Paignton team provided such a positive experience with your LPAs and will update.

Valorada con 5 estrellas sobre 5

I meet with Annaka Mota to get advise…

I meet with Annaka Mota to get advise on an employment issue. Annaka was a friendly person and put me at ease and was very professional in the way she advised and assisted to sort out my issues with an employment redundancy contract checking the contract thoroughly and getting areas which she found were not to my benefit removed from the contract.
Annaka kept me up date through the consultation making this a very smooth and stress less activity.
I would thoroughly recommend Anna and WBW solicitors

10 de octubre de 2025
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind words and recommendation. We are pleased to hear that Annaka was able to support you clearly and effectively, helping to make the process straightforward and reassuring.

Valorada con 5 estrellas sobre 5

Kathryn Boyes was brilliant!

I met with Kathryn Boyes to put in place LPAs - she explained everything very concisely and prepared draft documents for my review before these were finalised. Very good service, Kathryn was very professional and I was delighted with the service. I will be returning in due course to update my Will.

12 de enero de 2026
Opinión espontánea
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Respuesta de WBW Solicitors

Thank you for your kind feedback. We are pleased to hear that Kathryn provided clear, professional support and that you were delighted with the service.

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