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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just received my watch back from Clark,s and happy with it. the most pleasant thing about the hole experience was the lovely assistance of Vicky Clynes who's patience and lovely kindness made it pleas... Ver más

Valorada con 5 estrellas sobre 5

We were told by other reputable jewellers that my late father-in-law's 50 year old Longines watch could not be repaired and that the parts were obsolete! Not true! W.E. Clark & Son have repaired the w... Ver más

Valorada con 5 estrellas sobre 5

W.E. Clark & Son have done a magnificent job in repairing my Emporio Armani watch face as it was scratched and needed replacing and it also looks like they’ve removed all the scratches around the... Ver más

Valorada con 1 estrellas sobre 5

I do not recommended to W.E.Clark & Son .Not happy with the repair ref watch £500. Does not power up ,plus it is running fast ! Andy Brown Leeds UK

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Información sobre la empresa

  1. Joyería
  2. Grabador de joyería
  3. Servicio de reparación de joyería
  4. Servicio de reparación de relojes de pulsera

Información proporcionada por diversas fuentes externas

W.E. Clark & Son is a family jewellers based in Lewes and Uckfield in East Sussex, established 1819. Specialists in bespoke diamond jewellery, and watches. The in-house watchmaker offers a repair service to all timepieces, specialising in vintage and p...


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

20 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Just received my watch back from…

Just received my watch back from Clark,s and happy with it. the most pleasant thing about the hole experience was the lovely assistance of Vicky Clynes who's patience and lovely kindness made it pleasure. Thank you Vicky and all at W E Clark & Son John Shields 🛡

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Very pleased with the work performed on my diver's watch and it's great they offer a postal service.

I will be using them again for my other watches.

17 de septiembre de 2025
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Thank you for your kind review and for your custom.

Valorada con 1 estrellas sobre 5

Think twice before sending them your watch.

Sent them a vintage watch in a hard case watchbox as it was in mint condition to check the way it was winding and to quote for a replacement crystal, when they returned it it was minus my protective watch case, they simply wrapped it in bubble wrap with nothing stopping the bracelet clasp from scratching the back of the watch case, very unprofessional for a company that boasts about having one of only ten master watchmakers in the country, expected a better level of customer property awareness.

2 de octubre de 2024
Opinión espontánea
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Respuesta de W.E. Clark & Son

Thank you for the email. We did return the watch in protective bubble, which I cannot understand how this would have caused the damage indicated. I would also state that we do send out a lot of watches in this way, and we have not had any other reports such as this. I would also add you send the watch in stating there were issues having had the watch serviced elsewhere, we took the time to check and report back that there was indeed nothing wrong. We also advised that the plexi-glass cannot be changed on this model as you wished. I even waived the administration fee. We can only try.

Valorada con 5 estrellas sobre 5

Absolutely Fantastic Company

Cannot recommend W.E Clark & Son enough.

I sent my vintage 1957 Tudor Oyster timepiece to them in March this year to have it restored after Rolex in Scotland could not do the work due to the relevant pieces need were no longer available due to the watches age.

I explained the situation with W.E Clark and after sending my watch to them received an itemised breakdown of what the watch would require in order to bring it back to life and a price for the restoration.

I am so happy to say that today 27 July 2024 my watch arirved back and I could not be any more happier with the results, it's stunning.

Just wanted to say a huge thank you to W.E Clark for the time, care and effort that you have put in to giving my watch a new lease of life I really appreciate it.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great job

I sent my 50 year old Tissot to W.E.Clark & son, after Tissot refused to repair it. I have just received it back and I am absolutely delighted... everything works as it should. I have no hesitation in recommending them to anyone who has a real Swiss watch that needs a service or repairs.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to deal with

What can I say,from first contact to receiving my great, great grandfathers pocket watch back in working order is second to none,the service from sending for a quote to the return of a working timepiece was exceptional. Told lead time for repair was 12 months ( not a problem as watch was very old) but received it back 6 months early, excellent service.
All people that I have had contact with at w.e.clark & son have been so helpful especially Vicky over the phone, she is a credit to your company.
& Watch came back with instructions how to wind up & adjust hands which is so useful in a very old watch with no instructions
Many many thanks what an A1 company & if i could leave more stars would be 11 out of 10
Regards
Derek wenham

3 de mayo de 2024
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Good morning, Thank you very much for your kind comments and feedback. We take, very seriously, when dealing with such treasured family possessions. I shall pass on your comments to Vicky. Very best wishes, David Clark, Owner.

Valorada con 5 estrellas sobre 5

High Quality, Service & Workmanship

We were told by other reputable jewellers that my late father-in-law's 50 year old Longines watch could not be repaired and that the parts were obsolete! Not true! W.E. Clark & Son have repaired the watch obtaining original parts and it now looks like new. My husband is so delighted and we are incredibly grateful to W.E. Clark & Son for their incredible service and amazing workmanship. We could not recommend them more highly!

13 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend!

Highly recommend!! My mother bought me a watch for Christmas from this jeweller - our first time using them. The watch is exactly what I wanted and she advises she received the item within 2 days of ordering. Amazing service, thank you so much!!

6 de diciembre de 2023
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Hi Megan, thank you so much for taking the time to write this review! I hope you enjoy the watch, very best wishes. David Clark, Owner.

Valorada con 5 estrellas sobre 5

Five star service

Done an excellent repair on late father’s pocket watch, Will have no hesitation sending other watches for repair,

19 de octubre de 2023
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Thank you very much for your kind feedback, and your custom.

Valorada con 5 estrellas sobre 5

Five star service

Five star service. Uckfield branch manager Daniel gave amazing service. Open, honest and so trustworthy. Not what I have experienced before in this shark infested business

31 de marzo de 2023
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Thank you for your kind review. I shall be sure to pass this onto Daniel. Best wishes, David Clark.

Valorada con 5 estrellas sobre 5

lovely people

friendly on phone , many emails to keep me informed . great price to rebond my mothers vintage rolex glass .quick and quality repair thankyou john williams

22 de febrero de 2023
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Thank you for the review.

Valorada con 5 estrellas sobre 5

Fantastic service on my vintage Rolex

Fantastic service on my vintage Rolex, will use this company for all my timepiece needs in the future. If there was 10 stars they would get it.
Thx guys so nice to be able to use an independent company rather than the corporate chains that dominate everything these days.
Thank you, David

26 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service, Daniel assessed my watch and adviced me honestly and rapidly on available courses of action / costs. I could not ask for a more genuine, honest and speedy service. Thank you so much.

3 de septiembre de 2022
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

That is great to hear, and thank you for the kind feedback. Best wishes, David Clark.

Valorada con 1 estrellas sobre 5

I do not recommended to W.E.Clark &…SON

I do not recommended to W.E.Clark & Son .Not happy with the repair ref watch £500. Does not power up ,plus it is running fast !

Andy Brown Leeds UK

20 de abril de 2022
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Thank you for your feedback, I do feel though I do have to offer a response to these rather strong words.
I discussed the situation on the phone with you on the day that you received your timepiece back. As I said at the time, we extensively test timepieces before release, as the last thing we want is an upset customer. As our postal service was used, and we very very rarely have any issues, I wanted to kindly as you to return (at no cost) the timepiece so that I could see exactly what had happened. I offered to send out one of our freepost envelopes, but unfortunately this offer was not accepted. I would have never left you in a situation whereby you have paid for a service, and you are so very unhappy. Regarding the other two watches, I have to disagree in that the damage to the hand was subsequently caused by us, this was an existing issue with this watch. In the end I suggested that I return these two watches to you at no cost, as I felt it was not appropriate to continue on with our relations any further. I have tried to reach out in an email to try and sensibly resolve this, however you have asked me not to communicate with you. I shall respect your wishes, but I am really not sure what I have done to bring about such feedback.
Yours sincerely
David Clark- Owner

Valorada con 5 estrellas sobre 5

Excellent Service

I inherited a ring from my late Mother which needed resizing. I was recommended to W.E.Clark & Son, so simply walked in off the street to enquire. The staff were very pleasant, friendly and efficient and quickly dealt with my enquiry. They agreed to make the alteration and send me the ring when it was ready. They did exactly as they said they would, within the agreed time frame and polished the ring up to look like it must have done when it was first made (it is an antique). I feel I have received a thoroughly professional service and wouldn't hesitate to use them again.

1 de diciembre de 2021
Opinión espontánea
Logotipo de W.E. Clark & Son

Respuesta de W.E. Clark & Son

Thank you so much for this lovely review. It is very kind of you to take the time to tell us how pleased you are. We really look forward to welcoming you again very soon. Best wishes, David Clark- Owner.

Valorada con 5 estrellas sobre 5

Extremely reliable and professional service.

W.E. Clark & Son have done a magnificent job in repairing my Emporio Armani watch face as it was scratched and needed replacing and it also looks like they’ve removed all the scratches around the wrist scrap so I couldn’t be any happier.
They were very easy to contact, their communication was brilliant.
I received my watch back today via Royal Mail and it almost looks like a brand new watch after buying this treasured watch of mine 6 years ago.

A pleasure doing business with you and I shall definitely be using again without any hesitation.

29 de septiembre de 2021
Opinión espontánea

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