Well Pharmacy - St Ives Constable Road Opiniones 6

TrustScore: 3 sobre 5

2,9

Unit 1 Neighbourhood Centre, Constable Road, PE273ER St. Ives Peterborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy process. It should be even quicker next time as all the necessary info has been uploaded. Delivered in a timely manner, much easier than going to pick it up from the pharmacy. Will definitel... Ver más

Valorada con 5 estrellas sobre 5

Great Response. After discharge from hospital with a mended hip, I found that I was down to the last 4 pills of a newly prescribed medication originated by the hospital. Well pharmacy facilitated the... Ver más

Valorada con 1 estrellas sobre 5

Text to say meds ready, on arrival note on door says temporarily closed use kingshedges (nearest) saw chemist inside knocked on window as meds were ready at this one. Pharmacist was very rude said he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service, reliable, communicative, highly recommend!


Información sobre la empresa

  1. Farmacia online
  2. Farmacia

Escrito por la empresa

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Escrito por la empresa


Información de contacto

  • Unit 1 Neighbourhood Centre, Constable Road, PE273ER, St. Ives Peterborough, Reino Unido

  • 01480 301 614

2,9

Medio

TrustScore: 3 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Text to say meds ready

Text to say meds ready, on arrival note on door says temporarily closed use kingshedges (nearest) saw chemist inside knocked on window as meds were ready at this one. Pharmacist was very rude said he doesn't answer to knocks on window and he's entitled to a lunch break. Of course he is but it says temp. Closed not be open in an hr. How was I to know. Made me feel very uncomfortable.

6 de febrero de 2025
Opinión espontánea
Logotipo de Well Pharmacy - St Ives    Constable Road

Respuesta de Well Pharmacy - St Ives Constable Road

Hi Ann,

Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.

If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.


Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.

Kind Regards,
Well Pharmacy

Valorada con 5 estrellas sobre 5

Very easy process, will definitely be using in future

Very easy process. It should be even quicker next time as all the necessary info has been uploaded. Delivered in a timely manner, much easier than going to pick it up from the pharmacy. Will definitely be using Well delivery for all my future prescriptions.

10 de octubre de 2023
Valorada con 1 estrellas sobre 5

Shocking.

Firstly had to wait over an hour.Then an assistant struggled with my name and medication,and was told to sit and wait which I did.This was a repeat prescription by the way.15 minutes later told better find another pharmacist as he did not think they had the items.I asked when will you know,which he replied dont know.plus all stock levels very low of every thing.

10 de julio de 2023
Opinión espontánea
Logotipo de Well Pharmacy - St Ives    Constable Road

Respuesta de Well Pharmacy - St Ives Constable Road

Hi Terry,

Thank you for providing your feedback regarding one of our well stores. We are very sorry to hear of your recent experience and for the service you received.

Unfortunately when a medication is out of stock, manufacturers/suppliers do not give dates of when medication can be ordered/will be available. Some medications are difficult to source at the moment and we apologise for any inconvenience this causes. It is important that if we don't have stock of the medication you require then our pharmacies must signpost patients, so will advise to try another pharmacy to see if they are able to fulfill the prescription for you. Stock levels can vary from pharmacy to pharmacy.

I hope this information helps.

Best Wishes
Well Pharmacy

Valorada con 5 estrellas sobre 5

Great Response.

Great Response.
After discharge from hospital with a mended hip, I found that I was down to the last 4 pills of a newly prescribed medication originated by the hospital. Well pharmacy facilitated the ordering of a new prescription from my GP and promised priority delivery. True to that promise, the new pills were delivered this morning shortly after I had managed to drop and lose the last of my pills! Thank you Well Pharmacy.

10 de junio de 2022

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