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WeLoveLenses Opiniones 

2310
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I want to start off by saying that I am a regular customer, and this is simply because the service is splendid. Delivery is super quick and timely, and the customer service is excellent. I had a mixu... Ver más

Valorada con 5 estrellas sobre 5

I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when you’re choosing the product to confirm you got the right one!) and customer service was great regarding th... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The product was good, but it was delivered 4 days slower than promised. We were on holiday - in a hotel - and those 4 days delay made a difference.

Valorada con 5 estrellas sobre 5

I had an issue getting my contact lenses locally (still waiting after having paid for them in February!) & upon coming across WeLoveLenses online I have nothing but praise! My contacts needed to be or... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de lentes de contacto

Escrito por la empresa

About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the world’s leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple — make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.

Why Choose WeLoveLenses

Escrito por la empresa

Great Prices, Even for 1 Box
Competitive prices on branded contact lenses, even when ordering a single box — no need to buy in bulk to save.
Fast & Flexible Delivery
Choose between free Registered Mail or fast, reliable DHL delivery across Europe — depending on what suits you best.
100% Genuine Contact Lenses
All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
Reliable Availability
We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.

Fast & Reliable Shipping

Free EU delivery with flexible shipping options

We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible. Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process. If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.

Información de contacto

Contact Lenses, Fast Delivery

Top brands in stock. Fast EU shipping & reliable service

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 85% de las opiniones negativas

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4,4

Todas las opiniones

(2310)

49 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My favorite lenses website

My favorite lenses website. I keep recommending it to friends. Keep up the fast delivery and maintain a good quality-price ratio, and you will have a client for life!

5 de septiembre de 2025
Opinión espontánea
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Respuesta de WeLoveLenses

Thank you so much for your amazing feedback and for recommending us to your friends! We’re really glad you’re happy with our fast delivery and value, and we’ll do our best to keep it that way. Knowing we’ve earned your loyalty means the world to us!

Valorada con 5 estrellas sobre 5

Great service

19 de agosto de 2025
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Respuesta de WeLoveLenses

Thank you so much for your kind words ⭐ We’re delighted to hear you had a great experience with us!

Valorada con 3 estrellas sobre 5

prices not fair anymore.

prices not fair anymore.. sometimes more than shops

27 de julio de 2025
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Respuesta de WeLoveLenses

Thank you for your review. We’re sorry to hear you felt our prices were not fair. We would like to clarify that our prices remain highly competitive — not only compared to local opticians in Malta, where the same lenses often cost €65–75 or more for the same product, but also compared to other online stores across Europe.

For example, your order of Dailies AquaComfort Plus 90 pack was purchased at €49.65 (after discount), while competitors such as Alensa list the same product for around €59.90. In local Maltese shops, the retail price is much higher.

It’s also important to mention that wholesale costs for contact lenses have been rising in recent years. Despite this, we have chosen to cut our margin so that we can continue offering some of the best prices available in Malta.

We hope this clears up any doubts, and we truly value your continued trust.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, satisfied with the prices and the lenses I got.

1 de agosto de 2025
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Quick delivery.

Quick delivery.
Great products.
Thanks

23 de julio de 2025
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Very easy to find the lenses and…

Very easy to find the lenses and complete the order

31 de julio de 2025
Opinión espontánea
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Fast and good shipping

Fast and good shipping and product very good

31 de mayo de 2025
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Great service at a good price

24 de julio de 2025
Opinión espontánea
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Respuesta de WeLoveLenses

Thank you so much for your kind feedback!
We’re truly happy to hear you were pleased with our service.
We’ll definitely keep up the good work — and we look forward to serving you again soon!

Valorada con 1 estrellas sobre 5

Never received my lenses

Never received my lenses! Waited ten days before cancelling my order - thumbs down 👎

6 de julio de 2025
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Respuesta de WeLoveLenses

We're sorry to hear about your disappointment.
Just to clarify: the lenses you ordered were marked as available "on order", and as stated on the product page, they require approximately 7 business days to arrive from our supplier.

You requested to cancel your order on 6th business day, and we promptly issued a full refund on the same day, no questions asked.

We understand waiting can be frustrating, but we do our best to communicate expected lead times clearly on our website. If you have any further concerns, feel free to reach out — we're always here to help.

Valorada con 5 estrellas sobre 5

was perfect

15 de enero de 2025
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Very good

Always satisfied and good service, including delivery

4 de junio de 2025
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Respuesta de WeLoveLenses

Thank you for your kind words! 😊 We're so glad to hear you're always satisfied with our service and delivery. Your continued support means a lot to us, and we look forward to helping you again soon!

Warm regards,
The WeLoveLenses Team

Valorada con 5 estrellas sobre 5

Been using this company for…contact lenses

Been using this company for years,evrything great,from ordering to delivery,price great

29 de mayo de 2025
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Respuesta de WeLoveLenses

Thank you so much for your loyalty and support over the years! 😊 We're thrilled to hear that everything—from ordering to delivery—has been consistently great for you. We're here to keep your lenses affordable and your experience smooth every time!

Best wishes,
The WeLoveLenses Team

Valorada con 5 estrellas sobre 5

I always use we love lenses and never…

I always use we love lenses and never have a problem with the product or delivery I recommend them

24 de mayo de 2025
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Respuesta de WeLoveLenses

Thank you for your continued trust and recommendation! 😊 We're so glad to hear you've always had a smooth experience with our products and delivery. It means a lot to have loyal customers like you!

Best regards,
The WeLoveLenses Team

Valorada con 5 estrellas sobre 5

Bausch&Lomb Softens daily

Bausch&Lomb Softens daily - Love these lenses. Wear them all day without any problems, tipo no dryness or irritation. Shipping express and always in stock.

12 de mayo de 2025
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Trustful company

Trustful company. Good delivery communication

6 de mayo de 2025
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

I love these lenses

I love these lenses. Also delivery was fast.
Thank you so much for your excellent service.

9 de mayo de 2025
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

Best online delivery service for…

Best online delivery service for contact lenses! Arrived in the expected time!

3 de junio de 2024
Opinión espontánea
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

Valorada con 5 estrellas sobre 5

Very fast service A+

29 de abril de 2025
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Respuesta de WeLoveLenses

Thank you for recommending us! We'd be more than happy to serve you again in the future. Feel free to reach out if you need anything at all.

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