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WeLoveLenses Opiniones 

2311
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Easy shopping experience, availability of astigmatism lenses in great quality. Only drawback is that every time I buy, I end up paying more than the last time.

Valorada con 5 estrellas sobre 5

I want to start off by saying that I am a regular customer, and this is simply because the service is splendid. Delivery is super quick and timely, and the customer service is excellent. I had a mixu... Ver más

Valorada con 3 estrellas sobre 5

The product was good, but it was delivered 4 days slower than promised. We were on holiday - in a hotel - and those 4 days delay made a difference.

Valorada con 5 estrellas sobre 5

I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when you’re choosing the product to confirm you got the right one!) and customer service was great regarding th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de lentes de contacto

Escrito por la empresa

About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the world’s leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple — make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.

Why Choose WeLoveLenses

Escrito por la empresa

Great Prices, Even for 1 Box
Competitive prices on branded contact lenses, even when ordering a single box — no need to buy in bulk to save.
Fast & Flexible Delivery
Choose between free Registered Mail or fast, reliable DHL delivery across Europe — depending on what suits you best.
100% Genuine Contact Lenses
All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
Reliable Availability
We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.

Fast & Reliable Shipping

Free EU delivery with flexible shipping options

We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible. Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process. If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.

Información de contacto

Contact Lenses, Fast Delivery

Top brands in stock. Fast EU shipping & reliable service

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 85% de las opiniones negativas

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4,4

Todas las opiniones

(2311)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I order special type contact lenses and…

I order special type contact lenses and they always let me know when they have been ordered what the wait time is and when they have been sent out for delivery. First class service always.

19 de septiembre de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Their service is so fast

Their service is so fast. I had my lenses the following day

27 de agosto de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Ottimi prodotti

Ottimi prodotti tempi di attesa veramente bassi

1 de septiembre de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 1 estrellas sobre 5

Ordered Lenses a week or so ago-nothing…

Ordered Lenses a week or so ago-nothing on we site to show nor available.Now showing"waiting stock' on my account.You really should not be advertising and taking payment for stock that you do not have-and at the very least make clear what availability is before you take payment.Can I have my money back please?Or when will my contacts be ready?One star only (instead of none) because my previous order was OK

21 de agosto de 2024
Opinión espontánea
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Respuesta de WeLoveLenses

We apologize for the inconvenience you've experienced with your recent order. This is certainly not the level of service we strive to provide. Please contact us directly at info@welovelenses.com with your order number or the email used for the purchase, and we’ll promptly assist you with canceling the order and processing your refund.

Thank you for your understanding, and we appreciate your previous support.

Valorada con 3 estrellas sobre 5

Delivery issues

The delivery is taking long. Before items used to be delivered less than 48hours.

23 de julio de 2024
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Respuesta de WeLoveLenses

Thank you for taking the time to share your feedback. We apologize that we could not meet your needs this time. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Had some concerns with the estimate of…

Had some concerns with the estimate of the delivery time with the lenses I ordered. My concern was addressed immediately and I received the order only a few days later. I'm happy with the service :)

20 de julio de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Easy ordering, quick delivery, good product quality

My Bausch&Lomb lenses arrived really quickly and after having used them for some time, I can say the quality meets my expectations. I'm quite satisfied with my purchase and would be happy to use the services of WeLoveLenses again.

22 de julio de 2024
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

WeLoveLenses will deliver while providing top notch service

They found and delivered difficult tp procure lenses within the timeframe they initially gave and delivery between different EU countries was done within 48 hours with DHL. Maybe best online company for ordering your lenses.

14 de julio de 2024
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always. Very satisfied customer.

15 de julio de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Great lenses at a very good price

Great lenses at a very good price. The delivery was excellent as well.

5 de julio de 2024
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

Excellent products I wouldn't change…

Excellent products I wouldn't change the company fast delivery and reasonable prices

17 de julio de 2024
Opinión espontánea
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

fast shipping

fast shipping, good product

5 de julio de 2024
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

I have looked around for a better price…

I have looked around for a better price than what welovelenses.com were offering for my contacts but they were unbeatable on price.

Fast, reliable, all the items were correct and fresh, valid for years ahead. Recommended ⭐⭐⭐⭐⭐

4 de julio de 2024
Opinión espontánea
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Respuesta de WeLoveLenses

Thank you!
We appreciate your excellent review and are glad we could be of service.

Valorada con 5 estrellas sobre 5

Great service

Quick delivery and easy to use app

24 de junio de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Great service!

23 de diciembre de 2023
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

Valorada con 5 estrellas sobre 5

Great service

Great service

26 de junio de 2024
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Respuesta de WeLoveLenses

We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!

La experiencia Trustpilot

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