Westbury Garden Rooms Opiniones 

38
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I HAD A GARDEN ROOM , AND A LINK WAY COMMISSIOINED AND BY INSTALLED BY WESTBURY ITS BEEN AN EXCELLENT ADDITION TO MY HOUSE, THE JOURNEY OF MEETING THE ARCHITECT, AGREEING THE PROJECT AND... Ver más

Valorada con 5 estrellas sobre 5

Westbury are off the scale. By far the best company we dealt with as part of a large development project. Such high quality from the back office, lots of prep prior to the o time delivery day. Install... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Westbury designed and built are garden room back in 2013, and it still looks magnificent. The design team worked with us to get all the detailing correct, and then the project management team along... Ver más

Valorada con 4 estrellas sobre 5

We really love the aesthetic and the quality of our new kitchen extension and windows. It fits perfectly with our granite farmhouse and the works themselves were completed efficiently when the Wes... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Diseño arquitectónico
  2. Contratista de construcción de invernaderos
  3. Ensamblador
  4. Fábrica de puertas
  5. Fabricante
  6. Servicio de instalación de ventanas

Escrito por la empresa

Westbury Garden Rooms is a distinguished family-run enterprise, established in 1988 under the visionary leadership of Jonathan Hey. Our unwavering commitment to architectural excellence, meticulous planning, and uncompromising craftsmanship has solidified our position as a leading name in bespoke timber conservatories, orangeries, kitchen extensions, and pool houses. What sets us apart is our holistic approach to every project. From the very first consultation to the final brushstroke of paint, we ensure that each step of the creative and construction process is meticulously undertaken in-house. This dedication allows us to maintain an unblemished track record of delivering exceptional spaces, where innovation meets timeless design. With over three decades of industry experience, Westbury Garden Rooms has garnered a well-deserved reputation for delivering architecturally inspired creations that are not only visually captivating but also a testament to superior quality and ease of maintenance. Our unwavering commitment to excellence has earned us a multitude of personal recommendations, a testament to our loyal clientele who have entrusted us with their dreams. This network of satisfied customers continues to be the lifeblood of our success, and we consider it our most prized achievement. At Westbury Garden Rooms, our focus is on preserving and enhancing our reputation for excellence. Every project we undertake is a testament to our enduring commitment to visionary design, exceptional craftsmanship, and unparalleled customer service. As we look ahead, we remain dedicated to crafting living spaces that seamlessly blend beauty and functionality, enriching the lives of our clients with the artistry of nature and the warmth of timber.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(38)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic work and really easy to deal…

Fantastic work and really easy to deal with.

24 de abril de 2025
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you for your positive feedback. We are delighted to hear that you have experienced a smooth journey with us here at Westbury.

Should you need any support in the future, please feel free to contact our helpful design team. :)

Wishing you all the best, Westbury Marketing Team

Valorada con 5 estrellas sobre 5

A room with a view

We learned that a Westbury garden room is unique. From the initial discussions about our requirements and wishes; through the design phase, into construction and implementation; and then post-project 'clean up', everything is done to ensure that the customer is satisfied.

4 de diciembre de 2024
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Hi there Paul,

Thank you for your thoughtful review - we are so pleased you are happy with your new garden room.

Please let us know if there is anything we can do for you going forwards.

Wishing you all the best,
Westbury Garden Rooms

Valorada con 5 estrellas sobre 5

Elite Service

From the beginning of the process to the completion of our Orangery the staff have been first class in every single aspect. The guys worked so hard on site and spent 2 weeks from first thing in the morning until late evening every day to ensure a quality finish.
I would have no hesitation to recommend Westbury Garden Rooms for a quality and valued product.

10 de octubre de 2024
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Hi there Brendan,

Thank you for your wonderful review. We are delighted that you had such a positive experience with the team here at Westbury.

If there is anything we can support you with going forwards, please don't hesitate to reach out.

Wishing you all the best,
Westbury Garden Rooms

Valorada con 5 estrellas sobre 5

Great quality and great job !!

Right from the start of the conceptual drawings through to completion of works Westbury went above and beyond (even to the point of arranging a window cleaner !) The garden room is now by far our favorite seating area and hugely compliments the house. We would not hesitate in giving a glowing recommendation.

1 de abril de 2023
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your wonderful review Christopher. We are so glad to hear how happy you are with your new room and the service you received from Westbury. :-)

Valorada con 5 estrellas sobre 5

As always

As always, a great service from Westbury Garden Rooms. They go above and beyond to ensure incredible precision and attention to detail for a top of the range product and service. Great team of people that are friendly and solution driven. Thanks guys.

6 de noviembre de 2023
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your review. We are so happy to hear that our precision and attention to detail does not go unnoticed!

Valorada con 5 estrellas sobre 5

Fantastic job by Westbury

We have recently had an orangery designed and installed by Westbury to incorporate a new kitchen and we been delighted with the experience. The room is beautiful and filled with light, the pricing was fully explained and stuck to and the whole process of installing the orangery was efficient and on time. We were kept up to date throughout and the Westbury guys were polite and professional to have in our home. The end result is better than we imagined - genuinely no complaints at all.

10 de julio de 2023
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you for your review Claire. We hope you are continuing to enjoy your new Orangery.

Valorada con 5 estrellas sobre 5

We now have a beautiful orangery…

We now have a beautiful orangery instead of a dilapidated conservatory which we use a every day. Professional service from start to finish and s bonus of it all being professionally cleaned on completion. Highly recommend.

17 de junio de 2023
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you for your review. We are so happy you now have a wonderful space to enjoy all year round :-)

Valorada con 5 estrellas sobre 5

Great experience from start to finish

Great experience from start to finish. Couldn't be happier with the final result. Jonathan, Dave and team gave excellent suggestions throughout and I found everyone very responsive to queries.

6 de octubre de 2023
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your kind review. We're trilled to hear that you're happy with your Westbury Garden Room!

Please let us know if we can help with anything again in the future.

Valorada con 5 estrellas sobre 5

Fantastic customer service and a…

Fantastic customer service and a beautiful orangery

6 de octubre de 2022
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your kind review. We wish you all the best in your new orangery.

Please let us know if we can help with anything again in the future.

Valorada con 4 estrellas sobre 5

Generally happy customer

We really love the aesthetic and the quality of our new kitchen extension and windows. It fits perfectly with our granite farmhouse and the works themselves were completed efficiently when the Westbury installers came to our house.

The reason I cannot give Westbury five stars is that their operations department is severely lacking. They did not understand the Guernsey building approval rules and process (this is a MUST if you want to service clients in other jurisdictions) leading to a delay on our side. Moreover, they were often rude to our builder (who was trying to help) and didn't stay appropriately organized as to what needed to be done in what order etc. Lastly, they forced me to arrange my own shipping (of the windows) to Guernsey which is a bit cheeky given the amount of money I am spending.

I would recommend Westbury but make sure you don't rely on their customer service and be prepared to stay on top of things yourself!

1 de mayo de 2023
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your kind review. We're happy to know that you love your Westbury room.

I'm so sorry to hear that you felt our operations department fell short. Although it is disappointing to hear, your feedback is invaluable and will we do all we can to ensure that we make the necessary improvements.

Please let us know if you ever require any assistance from us in the future.

Valorada con 5 estrellas sobre 5

Westbury are off the scale good!

Westbury are off the scale. By far the best company we dealt with as part of a large development project. Such high quality from the back office, lots of prep prior to the o time delivery day. Installation was by a group of unbelievably professional installers. Their tool boxes were immaculate. Nothing was cut on site. It fitted together like a beautiful jigsaw. Then a deep clean and also touch painting which wasn’t necessary but part of the finishing touches. Everyone really genuinely cared about doing a good job.

25 de agosto de 2023
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you for your wonderful review! We're pleased to hear that you've had such a pleasant experience. I know our wider team will be over the moon to hear your positive feedback.

We hope you're enjoying your Westbury Garden Room, please let us know if we can help with anything again in future.

Valorada con 5 estrellas sobre 5

Best overall garden room offering you can get!

Adding a Westbury garden room to our existing classical home was the best idea we ever had! It added space, light, beauty, a view into the garden as if you are sitting outside. Quality, sales and build experience as well as post sales service were all beyond expectations. Super company with a super product!

6 de octubre de 2022
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you for leaving us such a kind review. It's lovely to hear that your Westbury Garden Room has had such a positive impact on your home, and we exceeded your expectations.

Please let us know if you need anything from us again in future.

Valorada con 5 estrellas sobre 5

Orangery kitchen extension

From the very first point of contact to the last, every member of the team at Westbury were personal, professional and knowledgeable. Nothing was ever an issue for them, even after the job was completed. Westbury delivered exactly what was stated in our contract & earlier than expected. The end product speaks for itself and the orangery compliments our Edwardian house perfectly. It has been such a pleasure!

1 de junio de 2023
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your wonderful review. Our team are thrilled to hear your kind feedback.

We hope that you're enjoying your new Westbury Garden Room. Please let us know if we can be of any assistance in future.

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service, as always from Westbury. When we noticed a leak in the roof, Westbury came out to view the problem within a few days. They then visited two times to thoroughly inspect the area and rectify the problem. Outstanding service with very polite, friendly and informative members of staff. Aftercare is so important and is one of the main reasons that I constantly refer friends to Westbury.

27 de julio de 2023
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Thank you so much for your kind review. We're sorry that you experienced a problem in the beginning, but glad we corrected the issue for you quickly.

We hope that you're enjoying your Westbury Garden Room. Please let us know if we can help with anything in the future.

Valorada con 5 estrellas sobre 5

Our Westbury Garden Room was completed…2017

Our Westbury Garden Room was completed a few years ago and we have been absolutely thrilled with it. It has literally brought the sunshine in.

The whole process was incredibly smooth and the team really cared about every aspect of design and delivery. As a result, we have a home that feels magazine worthy.

16 de marzo de 2022
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Hi there,

Thank you so much for leaving this kind review. We're over the moon to hear that you're enjoying your garden room, and that you feel your home is magazine worthy.

Wishing you all the best,
Westbury Garden Rooms

Valorada con 5 estrellas sobre 5

Great product matched by equally great service

We engaged with Westbury Garden Rooms to design and supply a garden room for a new house we were having built. To be honest we have been impressed from start to finish. At the beginning they provided wonderful design ideas and were able to physically show us many of the different options in their amazing factory and showroom (definitely worth a visit - incredible combination of traditional workmanship with the latest technology). Once we had selected the design, the production and supply was painless and they communicated well with the builder running our project. Their organisation and after care was also meticulous ensuring that any niggles were sorted quickly and to our satisfaction. It really has made our new home complete and provides a wonderful multi purpose area for the whole family to enjoy.

13 de marzo de 2022
Opinión espontánea
Logotipo de Westbury Garden Rooms

Respuesta de Westbury Garden Rooms

Hi Sam,

Thank you very much for your kind review. We're pleased to hear that you and the family are enjoying your new garden room.

We have thoroughly enjoyed working with you on creating your vision and if we can be of any more assistance, please don't hesitate to call.

But for now we wish you all the best,
Westbury Garden Rooms

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más