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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic chairs and fantastic service throughout. The 8d ai model we purchased really does everything and is very relaxing, so much so our family and friends are always in it when they visit. It is... Ver más

Valorada con 5 estrellas sobre 5

We went to Weyron's East London showroom to test Weyron's massage chairs. Sarra took us through their range of chairs and we tested all but their top end model. The whole experience was very impressiv... Ver más

Valorada con 5 estrellas sobre 5

We've owned our Master-Supreme massage chair for about five years now, and it's been one of the best purchases we've ever made. I suffer from a bad back following a misspent youth and a motor... Ver más

Valorada con 5 estrellas sobre 5

We bought a Weyron massage chair six years ago and have been using it regularly with very good benefits to our physical wellbeing. We’ve decided to upgrade and Daniel has been very helpful in deciding... Ver más

Información sobre la empresa

  1. Tienda de insumos para masajes
  2. Tienda de muebles para dormitorio
  3. Fábrica de muebles
  4. Tienda de muebles

Escrito por la empresa

Regular sessions in a Weyron massage chair can help you regain your self confidence and balance...We promise that our massage chair will make you feel like new in short 15 minutes. Buy massage chairs directly from our online store or in our UK showroom


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(80)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic chairs and fantastic service…

Fantastic chairs and fantastic service throughout. The 8d ai model we purchased really does everything and is very relaxing, so much so our family and friends are always in it when they visit. It is an extremely good chair so who can blame them.
Have also had excellent aftercare from Weyron, having contacted them a few times including once to move the chair downstairs as it's far too big and heavy to do without dismantling it and taking the doors off. The two man delivery team were brilliant though on both occasions. Built like powerlifters, which is very reassuring because you don't want anything dropped on your floor of course, they have been very courteous and professional on both occasions and have great product knowledge too. Very difficult to have even minor complaints. Highly recommended.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We've owned our Master-Supreme massage…

We've owned our Master-Supreme massage chair for about five years now, and it's been one of the best purchases we've ever made.

I suffer from a bad back following a misspent youth and a motorbike!! while my wife is an avid marathon runner. The chair has been an absolute godsend for both of us. It's excellent for easing everyday aches and pains, and my wife finds it super helpful with recovery after training runs. We would genuinely miss it if it were not here.

The chair has also proved exceptionally durable. After several years of frequent use, it continues to perform extremely well.

However just as impressive has been the service. The WEYRON team could not be more helpful. They go well beyond what we could have expected, so kudos to the whole team

We'd recommend WEYRON without hesitation to anyone considering investing in a quality massage chair.

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good massage chairs

We went to Weyron's East London showroom to test Weyron's massage chairs. Sarra took us through their range of chairs and we tested all but their top end model. The whole experience was very impressive. Sarra had good knowledge of the products and was able to explain all our queries. In the end we didn't buy the chair due to space constraints, but would highly recommend Weyron if you're in the market looking for massage chairs.

14 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We purchased our Felicity massage chair…

We purchased our Felicity massage chair from Weyron’s Milton Keynes branch back in 2018, and it has been one of the best investments we have ever made for our home. The chair itself is fantastic incredibly comfortable and reliable. Even after all these years, it works as beautifully as the day it was delivered.

What really sets Weyron apart, however, is their after-sales care. Over the last eight years, we have called on them twice to move the chair: first from one property to another, and most recently from one room to another within our current home.

I sent an email to Weyron this past Tuesday, and Oana from their team replied the very same day. She arranged for a team of guys to come out, and they moved our chair professionally and with great care, placing it exactly where we wanted it. They were polite, efficient, and made a potentially tricky job look effortless.

It is so rare to find a company that offers such amazing service long after the initial purchase. Weyron has proven that they truly care about their customers even years down the line.

Amazing products and amazing service. 100% recommended!

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought the Weyron Cocoon in 2016 and…

I bought the Weyron Cocoon in 2016 and it has provided excellent service. My 85 year old mother loves because it helps with circulation. A great product and great after sales care.

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous welcome

Fabulous welcome, the product demonstrated cheerfully and with great patience, all questions answered. I purchased the product there and then.

20 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I only regret waiting so long to buy this chair

I bought a Grand Royal massage chair from Weyron in 2020, and it has been an absolute game changer for my chronic back pain and headaches. I have hyper mobility and scoliosis and injuries from 5 car accidents, but my massage chair keeps me functioning. It has even dissolved years-old calcified knots in my back and shoulders. I only regret waiting so long to make the investment.

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Weyron.

I am extremely disappointed with my experience with Weyron.

The sales process was very quick and positive. I was told that the Weyron Grand-Serenity 8D A.i was their best model, that the quality was “extraordinary”, and that the chair was made in the UK with Japanese components. I purchased the chair for £7,000, including delivery and setup, expecting a premium product and a premium level of customer service.

Unfortunately, the experience after delivery has fallen far below that standard. Issues were raised almost immediately after delivery, including concerns about the screen and the calf massage function. The calf massage remained extremely weak despite following the instructions given, including changing settings, using the suggested programme, lowering the footrest, turning on calf rollers/kneading, and increasing the air intensity.

Rather than receiving a clear and prompt resolution, I was told an engineer visit may be needed and that a pipe may be twisted, but arranging this became unnecessarily difficult. I was later told the job would be put on a waiting list, and when an engineer was proposed, the appointment depended on their scheduled route rather than a clear, customer-focused time. I was even asked whether someone else, such as a neighbour could open the door - wholly inappropriate

When I asked for the chair to be collected and refunded, I was told I was outside the 14-day return period. That was particularly frustrating because my complaint was not simply that I had changed my mind — I had raised issues with the product very early on - within the 14 days.

I have tried 9 times to schedule an engineer, however; on many occasions they cancelled last minute or I was told that an engineer was sick. Other times, I was told that my proposed dates are unavailable or unknown. They have a habit of telling me they are free to come the night before which is obviously too little notice.

For a product sold as a premium massage chair, and at this price point, the after-sales support has been very disappointing. A premium product should be matched by clear communication, practical support, and a reliable resolution process. Sadly, my experience with Weyron has not reflected the standards promised during the sales process.

1 de junio de 2026
Opinión espontánea
Logotipo de Weyron

Respuesta de Weyron

Hello H K,

So sorry to hear about your experience. Please rest assured that we will deal with your matter as soon as possible.

I have reviewed the email conversion and we have booked for you 9 x engineer service appointments which you have turned down. You are saying you tried to schedule 9 times but this isn't accurate.

Last week for instance, you were only available Friday 11am exactly (hard for the engineer to arrive right on time especially that you were supposed to leave 12pm), and Sunday 9pm. It is impossible for us to send the engineer on Sunday 9pm when everyone needs to rest.

This week you only gave us tomorrow, Saturday between 5pm-6pm (you need to be out by 6pm) , which we cannot guarantee unfortunately in London's traffic.

It was fair if you said in your review that we scheduled several appointments that you couldn't take. We have also tried to send the engineer out of hours but you weren't available.

We will action this matter for you as soon as we can and hopefully we can get to you when you are available.

Kindest regards!
WEYRON Management.

Valorada con 5 estrellas sobre 5

Fabulous welcome

Fabulous welcome, the product demonstrated cheerfully and with great patience, all questions answered. I purchased the product there and then.

13 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I enjoyed my experience testing…

I enjoyed my experience testing different massage chairs. Daniel was professional, friendly and attentive to my needs. I have chosen Grand Royal massage chair because of it medical and therapeutic benefits. I would highly recommend Weyron massage chairs.

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lorena gave me excellent service

Lorena gave me excellent service, she let me try all the chairs and helped me narrow down a chair that best suits my needs. I will definitely be back to purchase.

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service from start to…

Great customer service from start to finish. We visited the showroom yesterday with my partner, and Sara took the time to show us all the massage chairs in detail. She clearly explained how each one works, the differences between models, and helped us understand which options would suit our needs best.

She was knowledgeable, patient, and never pushy, which we really appreciated. We felt comfortable asking questions and trying everything properly. Overall, a very professional and helpful experience. Highly recommended.

28 de febrero de 2026
Opinión espontánea

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