Whale Of A Time Clothing Opiniones 

31
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wow, what an incredible brand! Quality of each and every item of clothing is spot on, they manage to create a unique design of all their items whilst being able to recognise the brand, they warm, comf... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love Whale Of A Time Clothing, stunning clothing & the quality is fab!! Always get complimented when I wear WOAT😊 the customer service is also so helpful & quick replies🫶🏼 lovely company... Ver más

Valorada con 3 estrellas sobre 5

Waited for an age for a garment to come in which is totally understandable in this current climate but absolutely no point in putting email address down to be told when back in stock as they never got... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I absolutely adore Whale of a Time Clothing! I haven't stopped recommending them to my friends and family. The fact that it's all eco-friendly and organic means that the quality is amazing and super s... Ver más

Información sobre la empresa

  1. Proveedor de ropa

Escrito por la empresa

Whale Of A Time is your go-to British lifestyle brand for fun, timeless and quality casual wear.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(31)

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Valorada con 5 estrellas sobre 5

Wow, what an incredible brand!😍

Wow, what an incredible brand! Quality of each and every item of clothing is spot on, they manage to create a unique design of all their items whilst being able to recognise the brand, they warm, comfy & stylish. Whale of a time have items for every occasion, chilling at home, walking your dog, out to the pub or a day at the races, the list goes on. I will continue buying all products from them for a very long time.

26 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Whale Of A Time🐳

Absolutely love Whale Of A Time Clothing, stunning clothing & the quality is fab!! Always get complimented when I wear WOAT😊 the customer service is also so helpful & quick replies🫶🏼 lovely company 10/10 😁

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good

I have bought the red unisex Suffolk quarter zip, sizing is perfect. I find it hard finding clothes that suit my 6ft 2in height and don’t look like a man in. Was a speedy delivery and is an essential in my wardrobe hate having to wait for it to come back out of the wash. So will be purchasing another very soon.

6 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thee best jumpers I have ever ordered!

Thee best jumpers I have ever ordered!! We have ordered various and different jumpers and different times as each design 'sucks us in'.
And then, as it happens, I happened to win their fathers day jumper competition - AMAZING!!!

GET ON AND GET BUYING. Cosy is the word.

22 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My go too Jumper

My go too Jumper! The material is amazing - warm, soft, comfortable and easy to move about in. I'm a small and I have loads of room. They never disappoint!

16 de abril de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very poor comms!!

Waited for an age for a garment to come in which is totally understandable in this current climate but absolutely no point in putting email address down to be told when back in stock as they never got in touch and luckily managed to get the last item. Good quality and nice but comms are very bad. Would put me off buying from them again.

12 de marzo de 2021
Opinión espontánea
Logotipo de Whale Of A Time Clothing

Respuesta de Whale Of A Time Clothing

Hi Charles

Thank you for your honest review.

I'm very sorry to hear that you feel the customer service you received was not up to the standard you expected.

The way our back in stock alerts work is that once you've signed up, when we add new stock online you will receive an email notification of this so that you can easily purchase the item you've been waiting for. The item you are referring to had been restocked the day before your purchase so if you had signed up for the back in stock alerts you should have received an email.

We have high volumes of people asking what date exactly new stock is going to arrive and unfortunately we often don't have a definitive date hence why we recommend our customers sign up for the back in stock alerts to avoid missing out.

If you would like to discuss this further please email customerservices@whaleofatimeclothing.com

Kind regards,
Lily
(Customer Services Team)

Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY.

I still have not had a response in relation to my damaged jumper. Still not answering the phone.
They haven’t even bothered to respond on here?

28 de febrero de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

No reply from customer service

I got given a basics navy sweatshirt, in size small for Christmas, after seeing it on your Instagram. It came in lovey packaging, and fitted perfectly. After wearing it for a few days, I read all the instructions on how to wash it. However, after wash on 30 degrees it had shrunk, and it now does not fit, I tried contacting them through e-mail, Facebook and Instagram and no response. So now this is the only other way of trying to contact them. I am really disappointed as your products are really nice a you are a UK business, however I am very disappointed in your customer service and would like to know why I cannot seem to contact anyone about this.

25 de enero de 2021
Opinión espontánea
Logotipo de Whale Of A Time Clothing

Respuesta de Whale Of A Time Clothing

Hi Chloe

I'm very sorry to hear that your sweatshirt has shrunk in the wash.

We would be more than happy to replace this for you.

Please email your order number to customerservices@whaleofatimeclothing.com

Many thanks,
Lily
(Customer Services Team)

Valorada con 1 estrellas sobre 5

Products shrink in the wash and customer services are no help.

I have one sweater, 1 1/4 zip and a woollen jumper.

I washed the sweater and 1/4 zip as per instructions and both shrunk in the wash (for £50-£55 an item they arent exactly cheap)

I bought the lambswool jumper for (£105) and I washed it twice with no problems, third time I used the exact same method and it shrunk. I contacted customer services who told me they wouldn't replace it as it wasn't a 'garment fault' as it had washed ok previously. I stated that I hadn't done anything differently so it clearly WAS a garment issue but they refused to replace.

Save your money and buy from another smaller brand whose quality is fab. Sometimes when a brand becomes popular and uses influencers to promote their products, they compromise on quality.

Certainly won't be ordering from them again.

6 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

WOAT Sweatshirts

I love all of my 'Whale Of A Time' items! I have 6 sweatshirts, I love the quality and the colours, they are so easily styled and suitable for any occasion! I would recommend them to anyone.

7 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor coloured leaked after first wash…

Poor coloured leaked after first wash and stayed wet for days

5 de noviembre de 2020
Opinión espontánea
Logotipo de Whale Of A Time Clothing

Respuesta de Whale Of A Time Clothing

Hi Tilley

Thank you for leaving us a review.

As per your email the issues with your quarter zip sweatshirt are due to it being tumble dried.

The care label in the garment clearly states it must not be tumble dried as this will cause colour migration, shrinkage and piling.

As the care instructions have not been followed we are unable to offer you a refund or exchange.

I apologies that we are unable to help you further with this.

If there is anything else I can help you with please let me know.

Kind regards,
Lily
(Customer Services)

Valorada con 5 estrellas sobre 5

Love love love it

Love love love it! Just a shame the delivery for messed up and it took 10 days to get here

2 de enero de 2019
Opinión espontánea
Logotipo de Whale Of A Time Clothing

Respuesta de Whale Of A Time Clothing

Hi Millie,
Thanks for your review, we do love a happy customer.
We have just had a quick look into the status of your delivery, unfortunately it looks like you just missed the deadline for our Standard Christmas delivery which was the 16th of December as stated on the website.
We are sorry for the seasonal delay, but hope you adore your Sweatshirt, it was a great choice!

Valorada con 5 estrellas sobre 5

Great quality and design

I love this brand, not only is everything super easy to wear and really well designed, you never want to take it off! The Norfolk quarter zip is my current favourite.

7 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10

Love my sweatshirt. Comfy and great quality. I’m quite plain with what I wear, but the block colour style is simple and looks really trendy and effective. I would definitely recommend getting one for your wardrobe :)

5 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and easy exchanges

Ordered a Deck shirt for my boyfriends birthday and it came wrapped up really nicely in tissue paper, unfortunately had to exchange it for a difference size but the process was really quick and easy and now he loves it!

5 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous!

I bought Whale of a Time sweatshirts for my two twenty something nieces, they absolutely adore them, my sister says they are never out of the wash! They really hit the mark in every way, design, colours, fabric, value for money, will definitely buy more!

4 de octubre de 2018
Opinión espontánea

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