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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Up until recently this was high meat content, on reviewing the ingredients it's now written in a misleading and dubious way. The meat content is very low and the 'other' Ingredients I wouldn't eat so... Ver más

Valorada con 2 estrellas sobre 5

The senior food used to be my cats favourite but she suddenly refuses to even go near it. I wonder if there has been a recipe change but it's very disappointing and I now have several boxes to throw o... Ver más

Valorada con 1 estrellas sobre 5

This was the worst decision the company could have made. The packaging was already hard to open now it’s even double and they don’t have the right proportion of food in them and I’m paying the same pr... Ver más

Valorada con 1 estrellas sobre 5

Awful Awful food. I used to buy my cat the poultry in jelly selection but he'd just lick the jelly & leave the chunks. This food contains less than 4% meat & is full of fillers, grains & sugar. N... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

Deliciously balanced meals that will keep your cat running to the bowl everytime.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

322 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 53% de las opiniones negativas

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1,3

Todas las opiniones

(322)

69 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Disgusted at reduction of sachet size!

Disgusted that Whiskas meat pouches have been reduced from 100g to 85g! Not only are they now more expensive than they ever have been, but we are getting less for our money. Shame on them! Very sneaky.

24 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful. What on earth happened. Can’t buy it now, they won’t eat it. Such a disappointment as they loved Delight. Won’t be buying in the future

24 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Firstly a change in weight for food…

Firstly a change in weight for food pouches means I have to feed two at a time! Secondly change in recipe for 7+ poultry product has not gone down well in fact not at all and as my cat does not have any teeth he cannot make up for this by eating more dry food with throwing up! What a mess, I will now have to try and find a food he will eat…….

2 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pouch size cut from 100g to 85g

How disgusting that Whiskas has cut the size of their pouches from 100g to 85g but kept the price the same. I now have to feed my cat an extra pouch a day or let her go hungry. This is such bad practice. I would rather they had put 50p on the price and kept the pouch size the same. Also since changing the recipe my cat won't touch it, so I will now have to find an alternative as she doesnt like Felix any more either since they also changed their recipe!!!

24 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mars PETFOOD why don’t you respond to your customers!

I have had the same issue as many other pet owners with the change of recipe for Whiskas cat food, my cat will not touch it, I have travelled miles to try and buy boxes of the old recipe. Eventually there will be no old product available. It is costing me pounds to keep trying new products that are usually sold in boxes of at least 12 sachets so you can’t just buy one to try! Mars pet food that manufacture Whiskas couldn’t care less if you change brand to Iams, Royal Canin or Sheba as that is one of their products anyway so you are still supporting this uncaring company. Find a brand that your cat likes that is not one of their products- that will hit them the hardest!
I did one will NEVER buy a Mars pet food product again and I spend hundreds of pounds a year on cat food, supporting rescue centres and stray cats, foxes and hedgehogs.
Also you notice that Mars cannot even be bothered to make any response to comments on Trustpilot. They just hope the fuss will all die down soon and go away!
MARS PETFOOD please explain your reasons!

23 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total Rubbish My cat has always enjoyed Whiskas but…

My cat has always enjoyed Whiskas but for some reason won't touch this food now. After reading all of the reviews I wouldn't give it one star deserves a 0.
I notice that there is a Dublin contact address so wondered if this food is now made somewhere in the EU where waters can taste different in the recipes? Wont buy this product anymore wasted my money on a 40 pack. Please go back to the original recipes.

1 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Another annoyed customer

Another annoyed customer. You’ve changed your recipe on the 7+ poultry. My cats are sick and haven’t been eating for 3 weeks now. I only realised you changed the recipe today. Why did you do this without informing us. Why couldn’t you keep the original one and charge more? People would happily pay more for the original. You’ve lost £120 a month off me. I will be moving to another brand.

20 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

My cat used to love it

My cat used to love it. He wont go near it now. I put some out for the wild hedgehog and he refused to eat it too.
What happened to the photo of the cat on the packet? That's gone too.
Thank goodness for Sheba which luckily my cat eats as he wont eat Felix now either.
I reckon my cat can smell something dodgy in his cat food....

1 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cat food

What on earth have Whiskas done to its cat food. Not only have they they knocked 15g off the pouch content, but our 4 cats seem to hate it. They have all had Whiskas all there lives with no problem, since the past few weeks they will not eat it until they are so hungry that they have to. Then it seems to make them sick. So now I am having to change to Felix and see if they will eat that. Come on Whiskas change the recipe back and make our cats happy again. It is not all about profit.

19 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Both our one year old cats have loved…

Both our one year old cats have loved whiskers kitten food pouches until last week when we bought the newly packaged food and now they won’t touch it. I can only assume the recipe has changed so will have to find an alternative now. Such a shame.

19 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusted and disappointed customer

Couldn't understand why my 2 cats were turning their noses up at their whiskas food they usually so enthusiastic , as others have stated the cats have eventually eaten it when they got too hungry only to be sick, I managed to get some of the old recipe and they woofed it down .
I'm afraid I also will be looking for an alternative when I cant find anymore of the old one .
Perhaps Whiskas will take note when they start losing money and customers , they are obviously using cheaper inferior ingredients , more fool them

11 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of money since the recipe change

Whiskas have changed the recipe". It is a disaster. I have 3 cats who have always wolfed down the tinned whiskas (pouches just licked off the jelly} but they won't even touch this new stuff. Stupid decision. Change it back.

9 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pouch size & recipe change.

I had a subscription via Amazon to receive 1 box of 84x 100g pouches every 4 weeks. That was perfect for my cat- 3 meals a day of his favourite food.

Now I've had to cancel that subscription because the product has been discontinued. The popular 100g pouches have been replaced with 85g pouches. And with a more expensive price.

A one time purchase of a box of 84x 100g pouches used to cost £28.35 on Amazon.
Now a box of 84x 85g pouches costs £30.42.

That's £2.07 more for 1,360g less. It's a disgrace.

I used to just rip open the pouch, slide out the food, and that was his meal- but now I'd have to either feed him 4 & 1/2 meals or give him 1 pouch and a bit more from another pouch. Both of which are incredibly inconvenient.

Not only that, but everyone seems to be saying they've changed the recipe and their cats won't eat it. Cats are famously picky eaters as Whiskas should know. Why fix what isn't broken?

It's clear that this company places profits over the convenience of their customers and the well being of their pets.

I'm going to have to switch to another brand and I recommend anyone else to do the same.

10 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

High Quality Ingredients....NOT!!!

Have just wasted £26 on a Mega Pack of 1+ Whiskas Poultry Feasts in jelly, my cats won't go near it and they have been eating Whiskas products all their lives. Wasted another fiver trying them with 12 pack of Fish Favourites in jelly and again they are not interested. Found out that the recipe has changed and they have reduced the packet size too, all without informing the consumer. Will not buy any more Mars products again.

10 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Happy!

I have always bought Whiskas and couldn’t understand why my cat wouldn’t eat it until I noticed it’s a new recipe. I sent an email to Whiskas via contact us link on their website about 3 weeks ago- not even an acknowledgment. They don’t deserve our custom. My cat wouldn’t eat Whiskas but is now eating Gourmet in gravy. So relieved he’s eating it but it’s more expensive.

10 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Whiskas food has made our cat vomit

Whiskas food has made our cat vomit and made them very ill. I am very unhappy with the changes that have been made. As we are now on the expensive hunt to find new food that they will eat. As Whiskas was the only brand they would eat. I will not be buying from them again!

9 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

A company with no customer service who only care about profits

I am not upset by the lowering packet size of the Whiskas pouches from 100g to 85g. They are just another greedy business. However the fact they have changed the recipe is devastating for my cats. Having tried so many foods for them when I got them 13 years ago, Whiskas were the only food that didn’t make them sick. Now I’m back to square one. Their new recipe has made one cat sick and the other looks like I’m poisoning her. To do this and not offer the old food is outrageous for such a huge brand. Maybe just put the price up and have a new poison range along side it, cheaper, you greedy unscrupulous company!

9 de marzo de 2023
Opinión espontánea

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