Dear Ikenna,
We're sorry to read your negative review. However, we note that a telephone conversation was had between yourself and your file handler on 27th January 2026 – your file handler advised you that unfortunately, we were unable to pursue a loss of earnings claim as your monthly pay slips did not show a loss.
We asked for the losses evidence from you to review and ensure that we were correctly advising you – after reviewing this evidence, we concluded that it was not a claim we could pursue and that your personal injury claim would progress without a losses claim running parallel.
We apologise for any inconvenience this may have caused, however, it is our job as your instructed solicitors to act accordingly and to correctly advise you on what claim we can successfully put forward.
I note that your personal injury claim was then submitted into negotiations on 28th January 2026, and a settlement was reached on 22nd April 2026.
As payment was received by the other side and raised to you 30th April 2026, your file is in the process of being closed and a letter confirming this will be sent to you in due course.
If you wish to discuss this further, please don't hesitate to contact us.
Kind regards,
The Winn Solicitors Scotland Online Team