I’ve been using wolftucker for my Spaniel for the last 8 1/2 years. Their service is always top quality, with prompt delivery and fantastic customer service. After 8 1/2 years my dog also still enjoys... Ver más
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Consulta las opiniones de los clientes
I have 2 very fussy eaters!! My Shih Tzus have trained me well, to find what they love. We have probably tried every make but found with wolf tucker beef and tripe they eat every thing on their pl... Ver más
Been feeding my dogs wolftucker for over 8 years. Easy to order at a reasonable price and also a prompt reply to email if there's any help needed. Delivery is always within the 2 hours time slot. I... Ver más
Delivery again , they are useless.last time forgot half the order This time I was out for most of the day abd left s note asking driver to leave the 3 large boxes by the shed in tge shade, driver scr... Ver más
Información sobre la empresa
- Tienda de alimentos para animales
- Fabricante de alimentos
- Fabricante de comida congelada
- Tienda de suministros para mascotas
Sobre Wolf Tucker
Escrito por la empresa
Here at Wolf Tucker we have created an affordable and natural BARF diet for canines which provides all the nutrients, vitamins and minerals which your dog needs to improve and maintain their health and well-being. Only human grade meat and seasonal vegetables are used, the ingredients are then prepared, specifically in small batches to maintain the consistency and quality synonymous with our brand.
We make no comprise on the quality, ingredients or manufacture to provide the very best BARF raw food we can for your dogs.
All of our raw food and dried treats are packaged in eco friendly packaging and we ship in eco friendly shipping boxes with DPD.
Feel free to give us a call on 01243 641 983 if you are interested in discussing your dog's diet and how we can help.
We make no comprise on the quality, ingredients or manufacture to provide the very best BARF raw food we can for your dogs.
All of our raw food and dried treats are packaged in eco friendly packaging and we ship in eco friendly shipping boxes with DPD.
Feel free to give us a call on 01243 641 983 if you are interested in discussing your dog's diet and how we can help.
Información de contacto
Chalk Lane, PO20 7LL, Sidlesham, Reino Unido
- 01243641983
- bark@wolftucker.co.uk
- www.wolftucker.co.uk
4,5
Excelente
220 opiniones
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fantastic service
fantastic service, easy to order and quick delivery, all my dogs lick their bowls clean and the selection of flavours is brilliant. I have 4 dogs on this food my only question to wolf tucker is would they ever do 1kg pots as I am having to do weekly orders[which is not a problem as I have happy dogs] and I would not feed them anything else. plus the prices are great too.
20 de abril de 2025
Opinión espontánea
Respuesta de Wolf Tucker
Hi Helen,
We do our best to get our orders to our customers as quickly as possible, so it is great to hear that you appreciate our teams hard work.
Our range of recipes were specially designed with dogs taste in mind, we hope your dogs continue to lick their bowls clean!
I'm afraid 1kg tubs is not something that is currently in our plans, but we are grateful for this feedback and will bear it in mind.
Best Regards,
The Wolf Tucker Team
In mine and my dogs opinion Wolf Tucker…
In mine and my dogs opinion Wolf Tucker is the best you can buy.
For taste- so I am told by Meg and Clun
For customer service, that’s from me
An all round brilliant service
3 de abril de 2025
My previous post was 1 day too early
My previous post was 1 day too early. The background to the issue was explained in full. The response was detailed and their actions were completely to my satisfaction.
3 de abril de 2025
Opinión espontánea
Well packed and turns up when they say…
Well packed and turns up when they say it will.
3 de marzo de 2025
Respuesta de Wolf Tucker
Hi,
Thank you for taking the time to leave a review.
We are glad that you are happy with our service. Our team works hard to get orders out to customers in great condition.
If you ever have any further comments or feedback, please do not hesitate to get in touch.
Best Regards,
The Wolf Tucker Team
Very Disappointed
I have only recently started to buy from Wolf Tucker. The first time I received someone else's order which was completely unsuitable for my dogs.They were very apologetic and sent the correct order free of charge - I donated the unwanted food to a local dog rescue for which they were very grateful. Since then one previous order has been incorrect and the last order of 20 packs of Naked Fish included six packs of Naked Chicken. Unfortunately my husband unpacked and put away the order and didn't notice the different packaging. One of my dogs is unable to eat some foods including chicken and I now find myself having to reorder early.
30 de enero de 2025
Respuesta de Wolf Tucker
Hi Susan,
Thank you for taking the time to leave a review.
We are sorry that your most recent order included six packs of naked chicken. Our team has reached out to help resolve this issue for you. If an issue or query arises we always do our best to provide a solution as quickly as possible.
The Wolf Tucker team
Great quality and value.
Great quality products at very reasonable prices, and delivery service very reliable.
29 de enero de 2025
Respuesta de Wolf Tucker
Hi Sue,
We are glad that you are happy with the level of service you received.
We look forward to continuing to provide you with great raw food.
If you ever have any future queries or feedback please do not hesitate to get in touch.
The Wolf Tucker Team
So easy to order
So easy to order. Great service, quick delivery and my dog loves the food!
27 de enero de 2025
Respuesta de Wolf Tucker
Hi Mari,
It is great to hear that your dog is enjoying our food!
Our team works tirelessly to get your orders to you as quickly as possible.
We appreciate your loyalty and look forward to seeing you order again in the future!
Can no longer recommend
I have been a Wolf Tucker customer for at least 10 years, and I always felt their food and delivery was superior to other brands. Unfortunately in recent weeks the availability of the food has been hopeless, I always expect there to be occasional items sold out on their website, but of recent weeks/months it has been almost everything. I now have to go through a third party (Shopify) to log onto my Wolf Tucker account and my purchase history over 10 years has disappeared! I don't know what has happened but I am afraid I can no longer trust that I can get the food from Wolf Tucker that my dogs need and I am therefore looking to another premium frozen raw dog food supplier.
24 de octubre de 2024
Opinión espontánea
Respuesta de Wolf Tucker
Hi Joanne,
I am sorry to hear that your orders were affected by out of stock issues and understand that there was a lack of communication about this. This is especially disappointing to hear as you have been a loyal long-term customer.
Wolf Tucker has now been acquired by Natural Dog Food Direct. The stock issues that you previously experienced have been addressed and we have put further measures in place to ensure prompt and reliable delivery.
We also have a dedicated customer support team, who are on hand to assist with any questions or queries. They are contactable through phone and email.
The Wolf Tucker website is hosted by Shopify and is designed to make the ordering process as easy as possible for customers.
If you have any further questions please do not hesitate to get in touch.
Best Regards,
The Wolf Tucker Team
Dreadful customer service
I have been a customer for several years but over the last 6 months the level of service as dropped significantly. Products out of stock, unable to speak with anyone on the phone, no response to email and supposedly a live chat function on their website that does not exist. It is a shame as the food is great and my dog loves it but the service is awful.
I would not recommend them!
24 de octubre de 2024
Opinión espontánea
Respuesta de Wolf Tucker
Hi Lisa,
I am sorry to hear that you were affected by out of stock products and am aware that there was a lack of communication about this.
Wolf Tucker has now been acquired by Natural Dog Food Direct. The stock issues that you previously experienced have been addressed and we have put further measures in place to ensure prompt and reliable delivery.
We also have a dedicated customer support team, who are on hand to assist with any questions or queries. They are contactable through phone and email.
We will continue to produce high quality raw recipes that dogs love and would to see you try our products again in the future.
Best Regards,
The Wolf Tucker Team
A Wolftucker customer no more
Been a very satisfied Wolftucker customer for 10+years. I've had 8 dogs, mostly Labs, who've thrived on their great raw food & lived long (14+years) healthy lives as a result. I've always bought same mix of WT meals but I'm deeply disappointed by the poor quality of food received in my recent orders. The meals look as though they've been deep frozen beyond their freeze dates - dry, colourless and 'old' smelling. I had such pleasure seeing my dogs tuck into the fresh, meaty mixes I used to get. Now I feel I need to apologise to them for giving them such tough, unappetising stuff! I've lost faith in WolfTucker, I'm afraid, so, very sadly, no more orders from me ..
23 de octubre de 2024
Opinión espontánea
Respuesta de Wolf Tucker
Hi Eve,
I am sorry to hear that you lost faith in the product.
Wolf Tucker has been acquired by Natural Dog Food Direct and changes have been made.
The previous stock issues have been addressed and we are now offering a great range of high meaty mixes recipes that I am sure your dogs would thoroughly enjoy. There is nothing more satisfying than watching your dog tuck into a great raw product.
We now have a dedicated customer support team, who are on hand to assist with any questions or queries. They are contactable through phone and email.
We will continue to produce high quality raw recipes and would love to see you give our products another try in the near future.
Best Regards,
The Wolf Tucker Team
Poor Availability
Wolftucker is very good food but they are always out of stock. Today they have no raw complete meals availble at all.
7 de octubre de 2024
Opinión espontánea
Respuesta de Wolf Tucker
Hi Sam,
I am sorry to hear that you were unable to purchase the raw meals that you wanted.
Wolf Tucker has now been acquired by Natural Dog Food Direct. The stock issues that you previously experienced have been addressed and further measures have been put in place to ensure consistent delivery.
Our dedicated customer support team, will be on hand to assist with any questions or queries. They are contactable through phone and email.
We apologise for the bad experience you previously had and hope that you will give us another chance in the near future.
If you have any further queries please do not hesitate to get in touch.
Best Regards,
The Wolf Tucker Team
Wolf Tucker food is great, service is substandard.
Wolf Tucker food is great.
Both my dog love the food and I have to say the steamed wet (gluten free) food has pretty much solved my older dog bowel problems.
However, the company is not capable of supply and demand. I have a subscription contract with them and on the 2 occasion's I have expected delivery, it has failed due to stock issues. I was led to believe from the terms that the service would prevent the problems of supply and demand...it hasn't.
I could not justly recommend this company until services are more robust.
2 de octubre de 2024
Opinión espontánea
Respuesta de Wolf Tucker
Hi Adam,
I am sorry to hear that your orders were previously not being fulfilled and we understand that there was a lack of communication about this.
Wolf Tucker has now been acquired by Natural Dog Food Direct. The stock issues that you previously experienced have been addressed and we have put further measures in place to ensure prompt and reliable delivery.
We also have a dedicated customer support team, who are on hand to assist with any questions or queries. They are contactable through phone and email.
We will continue to produce high quality raw recipes that dogs love.
Best Regards,
The Wolf Tucker Team
Always have had a great service from…
Always have had a great service from Wolf Tucker.
1 de julio de 2024
Great food great service
Great food great service
However the Lamb treats contained 19% ash! Come on guys I have not seen white dog doodoo in years! I expected better of you
The tray foods are great
1 de julio de 2024
Totally reliable tucker
Mini loves her faw food complete meals. Just can't get to it fast enough. Keep up the high standards WT.
30 de mayo de 2024
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