WorkWear House Opiniones 

633
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered some jackets 3 weeks ago - no sign . Nobody responds to emails or tel calls. This company has had my money £400+ since 9th September but no goods - AVOID

Valorada con 5 estrellas sobre 5

Once again, WorkWear House have fulfilled their every promise. The items I ordered were exactly as described, the embroidery, as ever, was superlative, and the delivery was exactly when it said it wou... Ver más

Valorada con 5 estrellas sobre 5

Made the order, was emailed quickly to confirm a minor product detail change- kept updated right through the process by actual people and the goods came quick. Was let down by a previous supplier, so... Ver más

Información sobre la empresa

  1. Tienda de serigrafía
  2. también en la categoría
  3. Tienda de bolsos y equipaje

Información proporcionada por diversas fuentes externas

Wearyourlogo specialise in high-quality, smart and durable work wear, promotional clothing, uniforms, corporate clothing, school and team wear. Plus Hospitality and catering wear, Hi-visibility clothing, Footwear, PPE and First Aid, and an almost infinite range of polo and t-shirts . . . Everything from Aprons to Zip-up Sweatshirts via Teddy bears! We supply men’s, women’s and children’s wear in a huge range of sizes from mini to maxi!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

633 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(633)

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Valorada con 2 estrellas sobre 5

Un-professional

I ordered and paid for some products - to then receive an email informing me of shipping etc.

To then receive an email saying the product I ordered doesn't come in the size (leg length) I required - why would you have the option to ORDER and then PAY for something they cannot fulfil?

Bad experience, won't use them again - took them 2 days to return my money - they were quick enough to take it however.....

10 de septiembre de 2018
Opinión espontánea
Logotipo de WorkWear House

Respuesta de WorkWear House

Dear Keith

I am very sorry to hear that we were not able to fulfill your order and a shipment email was sent in error.

I have looked into this and can see that an email was sent within the hour to advise that the first email had actually been sent in error.

With regards to the product availability we do have a note on the website to advise that this product is not available in certain sizes for certain colours. I do appreciate that although the note is there the site does still allow the product to be ordered this is due to the drop down function and will be something we will look at improving in the near future.

"Additional Notes:*Tall leg only available in Navy"

We endeavor to process refunds as soon as possible and the card payment companies also take time to process these payments back and I believe two days is a very reasonable timescale.

Once again we are sorry you were not a satisfied customer on this occasion.

Kind regards

Liana
Workwearhouse.co.uk

Valorada con 5 estrellas sobre 5

I keep returning again and again to…

I keep returning again and again to WorkWear House. Orders are always dealt with promptly, and delivered speedily. Personalisation service is fantastic. I now have three different designs made for me, and have never yet been disappointed with the standard of workmanship.

I have a further order being processed as this is written...

4 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied customer

As always, really good customer service, helpful people on the phone, great quality and competitively priced. Thank you!

3 de septiembre de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Had to exchange a boiler suit

Had to exchange a boiler suit
Sent it 8 days ago still waiting for the new boiler suit to arrive
No acknowledgement to say it has been sent out as yet

25 de agosto de 2018
Opinión espontánea
Logotipo de WorkWear House

Respuesta de WorkWear House

Hi Mr Wilkins

Thank you for your review, I have looked into this further to see where things could have been improved for you.

Unfortunately the returned item was only received back with us on Friday 24th August so we were unable to process any exchange until this time. Your return and exchange were then processed immediately but due to yesterday being a bank holiday this will cause a slight delay.

As discussed with Mrs Wilkins earlier today we are hoping to be able to despatch the replacement item to you today.

We have a great customer service team here and will always do our best to resolve any issues that we are made aware of so please do contact us directly.

Kind regards

Workwearhouse

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