WowStoreDirect Opiniones 

362
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Ver más

Valorada con 1 estrellas sobre 5

Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de catering
  2. Tienda de golosinas
  3. Mayorista de golosinas
  4. Mayorista de productos domésticos
  5. Mayorista de alimentos

Sobre WowStoreDirect

Escrito por la empresa

At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.

Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.

Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.

Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

362 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 53% de las opiniones negativas

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4,2

Todas las opiniones

(362)

59 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Vast improvement on the packaging

A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.
PLEASE ENSURE FUTURE ORDERS ARE PACKED IN THE SAME WAY.

28 de junio de 2026
Valorada con 1 estrellas sobre 5

My order has still not arrived it has…

My order has still not arrived it has been over a week for a so called next day delivery. Been fobbed off. I will never buy anything from them again it's a waste of time . Going to get charged back from the bank. So I am not fussed I ordered the same thing from another company from point I ordered to when I received it took 22 hours. I am
over this

18 de mayo de 2026
Valorada con 4 estrellas sobre 5

Nice hampers - great gifts

Nice hampers but don’t buy them as gifts you dare in advance as some of the products are short dated - Ive bought a few as presents though and my friends have liked them

21 de abril de 2026
Valorada con 5 estrellas sobre 5

Really good

Ordered a one off box which was fab. It was the breakfast box and was full of different goodies. Lots of tea, coffee, hot chocolate, biscuits and a cute wee mug. It was a really good box.

13 de febrero de 2026
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Respuesta de WowStoreDirect

Thank you! Glad you were pleased.

Valorada con 5 estrellas sobre 5

Absolutely recommended

While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via whatsapp or email.I am absolutley sattsifed and can only reccmend it.

10 de febrero de 2026
Opinión espontánea
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Respuesta de WowStoreDirect

Thank you! Glad you were pleased.

Valorada con 1 estrellas sobre 5

Appallingly bad company

This company is something else. They have a good website and competitive prices. Performance ranges from OK...if all goes well, to the usual ABYSMAL if there are any problems. Their so called "Customer Service" is truly dire, and VERY unresponsive to resolving issues. As many other reviewers have said, "customer service is non-existent". Last order only part delivered about 3 weeks late, 1 item only NOT 5. with cans leaking. CS always take about a week to respond with abrupt anonymous unfriendly emails, sometimes actually aggressive. No sender name given, certainly no rapport, concern or care, and they don't even seem to read your email, just ask you to repeat it, in a very off-hand manner....then you have to wait another week for their next pathetic couldn't-care-less response.
I eventually over a period of several weeks managed to negotiate an agreed refund for damaged/ lost cans, but when the refund arrived a long time later, the amount was incorrect and short. Weeks later I still havent got my full refund. It's 5 weeks now since I placed my order, only got one case not 5, and of that case of 24, 6 were damaged/lost.... YET STILL WAITING for my part refund. Am going to report them to MBNA Visa, as they should have their accreditation removed. They are an utter shambles of an outfit to be avoided at all costs.

6 de enero de 2026
Valorada con 1 estrellas sobre 5

didnt arrive

27 de enero de 2026
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Respuesta de WowStoreDirect

Hi Jeremy,

We are sorry about this. We tracked it and it seems it was lost during transit. We have dropped you an email to rectify this issue.

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient. Parcel arrived on time. Good quality items.

24 de enero de 2026
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Respuesta de WowStoreDirect

Thank you for your kind words

Valorada con 2 estrellas sobre 5

My order was damaged

My order was delivered in DISGUSTING CONDITION. I have sent an email+pictures with no response. I am a regular customer, was ?

13 de enero de 2026
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Respuesta de WowStoreDirect

Hi Duncan,

We are sorry about this! Please we will drop you an email please respond so we can rectify the issue :)

Valorada con 5 estrellas sobre 5

Wowbox

Always good price and great service. I have ordered from them on more than 10 times in the last 3 months and always delivered on time and a good price.

2 de enero de 2026
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Respuesta de WowStoreDirect

Thank you for your kind words

Valorada con 1 estrellas sobre 5

Customer service not existent

Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for refund, still haven’t received it. Really won't recommend to anyone.

1 de enero de 2026
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Respuesta de WowStoreDirect

Hi Igor.

We are sorry about this! Please we will drop you an email please respond so we can rectify the issue :)

Valorada con 1 estrellas sobre 5

Product was badly packed,

Product was badly packed,
Product was damaged.
Two out of the 5 were no good and no response from Customer Service but in fair I didn’t notice this company existed so I thought it was a con from the start so I was surprised to get anything in post

29 de noviembre de 2025
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Respuesta de WowStoreDirect

Hi Michael,

We are sorry about this! Please we will drop you an email please respond so we can rectify the issue :)

Valorada con 5 estrellas sobre 5

Speedy delivery

Speedy delivery, but maybe a ltte more packing around cans, one was puntured, as these are expensive cans of beer might be worth putting fragile on the box. You know what delivery companies are like.

27 de noviembre de 2025
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Respuesta de WowStoreDirect

Thank you for your kind words

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