Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Most unhygienic Gym ever, also the manager is useless no management skills at all . Half of the treadmills don't work and equipment is always broken . men's changing room is disgusting can't even... Ver más

Valorada con 5 estrellas sobre 5

I use the Xercise4Less Stockton North gym, the staff are lovely, they’re friendly and helpful. I was nervous about going for the first time and a member of staff took me round and showed me the equipm... Ver más

Valorada con 5 estrellas sobre 5

BEST GYM and GYM STAFF in East Kilbride. It's shut for refurbishment which means we are all at other gyms. I already new X4L EK, GYM and management team were amazing but wow eye opener, it's 100% be... Ver más

Valorada con 5 estrellas sobre 5

Great place to exercise, plenty of equipment, nice atmosphere, the staff are friendly, very helpful and encouraging. Mixed range of people all working towards different goals. No one makes you f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición

Escrito por la empresa

At Xercise4Less, we believe that exercising and keeping fit should be available to everyone. We are fast becoming known as The People's Gym, known to be Inclusive, Friendly and Real with the aim to motivate individuals to start their fitness journey no matter their size, shape or goal. As part of your gym membership, we provide great weekly classes, fantastic equipment and a ladies only area.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Most unhygienic Gym ever

Most unhygienic Gym ever, also the manager is useless no management skills at all . Half of the treadmills don't work and equipment is always broken .

men's changing room is disgusting can't even wash your hands at times as the taps don't work and no soap, always so-called on order ( Hounslow )

I have been asked for more details what would you like .

3 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Xercise4Less Stockton (North)

I use the Xercise4Less Stockton North gym, the staff are lovely, they’re friendly and helpful. I was nervous about going for the first time and a member of staff took me round and showed me the equipment, she was kind and settled my mind. There’s plenty of equipment, which is all clean and well maintained. The changing rooms are clean and tidy and there’s enough lockers for everyone to use. They’re supportive when it comes to medical conditions and ensure your safety, by asking questions about what to do if something were to happen and making a note of that on your membership profile.

16 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I visited the gym in hounslow to…

I visited the gym in hounslow to inquire about the training session the gym instructor was very rude he treated me with disrespect and made me think not to join the gym anymore. I asked his name he pronounced barl. Sat 29 Oct around 5pm.

29 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent classes with amazing…

Excellent classes with amazing teachers!
Really great variety of all types of workouts,something for everyone and lots of choice both day and evening.
Highly recommend.
Great value for the price.

21 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

This people are pathetic

This people are pathetic. They increased my gym membership fees without even notifying me. I used to pay 14.99 every month and now suddenly i receive a direct debit notification of 19.99. This is ridiculous..

15 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible Customer Service

Gym closed for 2 weeks for refurbishments and they wouldn’t offer any discount or refund my months membership despite not being able to access it for more than half of the month. Was told I could access any gym during the time but the closest was 20 miles away while it was closed. Would stay far away as their customer service is horrific and very unhelpful. Not surprised they’re going bankrupt.

19 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great gym

A great gym! The staff are very polite and helpful. There have a wide range of over 40 classes on per week. The classes are great as any one can do them. I wouldn't go any other gym I really do enjoy going. Lots of equipment and very clean.

13 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Gym Fenton Stoke

Poor Gym Fenton Stoke - JD appears to apply "profit over people" mentality. The staff are excellent to outstanding, no complaints there, BUT when JD took over management, suddenly things changed. The air-con is deplorable,,,, apparently it's controlled by head office, i.e. the gym STINKS, and it's too uncomfortable to train (unless you go first thing in the morning when it's cool and no-one's around) otherwise it's stuffy and smelly. The toilets also STINK, with P*SS on the floor, toilet seats, and tissues thrown everywhere. One cannot help but feel bad for the cleaner ,,,,, It's literally awful...... Machines regularly broken for days on end, and now the price is DOUBLE,,,,, i/we have a right to "services as described". Contractually JD do not meet their own T&C's and that's something to consider when joining.

7 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am trying to cancel my membership…

I am trying to cancel my membership with jd gyms and they appear to be ignoring my email This is where I am sending my email to customer servicesif this is incorrect I would be glad of the correct email address

21 de mayo de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

JD gym at rotherham

JD gym at rotherham, nice gym & some good classes ,but when you've got a spinning room that the air con keeps packing up in & doesn't seem to be important to get fixed, it's like a sauna god help us when summer is here ,it's pathetic needs sorting out for good, I bet the other gyms don't have this problem

8 de mayo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have been a member since 2017

I have been a member since 2017, at start the gym facility at Hounslow branch was excellent and all services provided were great such as classes, PT offers , but etc. however after pandemic everything went downhill, air conditioning is so poor, lots of equipment are out of order, no maintenance and less people around to help. I am considering to move to a different gym

18 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cancelling a direct debit cause I no…

Review keeps getting deleted cause it’s the truth! Cancelling a direct debit cause I no longer want to go to the gym due to the classes not being at best times for me and then they cancel my full months access and refusing to give me money back! I will not be returning in future!!

2 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely gym with a great atmosphere

Visited Jd gym in Parc tawe with a great atmosphere. Izz the instructor of lbt & circuits made it enjoyable with great energy. Can't wait to go back next week!!!

20 de febrero de 2022
Opinión espontánea
Logotipo de Xercise4Less Gyms

Respuesta de Xercise4Less Gyms

Hi Emma. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and that Izz has had such a positive impact on your training!💚

Valorada con 1 estrellas sobre 5

Doubled the membership fee of a 73 year old without her knowledge

You’ve been charging my 73 year old nan for gym membership for the past 3 years. She was a member of Xercise4Less & when you took over she presumed that her membership would end.

You never contacted her to let her know that you would double her membership fee. She used my email to sign up to Xercise4Less and I’ve had no emails & she never received a call to let her know.

She has never visited your gym but you’ve taken £720 off an elderly woman who was completely unaware that her gym membership was still active, nevermind had doubled in price.

30 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Trustworthy / Think B4 Joining

My wife joined the gym and she requested for cancelling her membership but they kept on charging her for 3 months in a row because she was on direct debit and could not cancel it herself.
We had worst experience.
Wouldn’t suggest anyone.

4 de diciembre de 2021
Opinión espontánea
Logotipo de Xercise4Less Gyms

Respuesta de Xercise4Less Gyms

Thank you for your review.
Would your wife be kind enough to email us on reviews@jdgyms.co.uk so that we can discuss this with her further and try and resolve the issues you are experiencing!

Valorada con 1 estrellas sobre 5

I would rate them ZERO stars if I…

I would rate them ZERO stars if I could. I attended Wigan Gym and after 5 months because I was getting pregnant I felt very sick . Only in hospital with iv treatment and they didn’t want to end my membership. Even though I provided them, all the documents from the hospital and from my midwife. They keep harassing me with emails and threatening me because I’we cancelled my direct debit. I wouldn’t recommend this gym to anyone. You are ok only when you subscribe and pay but otherwise if you need to cancel it’s over. They start threatening you!!!!

15 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

There’s a reason it’s cheap

Too many arrogant members who refuse to wipe down equipment! Staff are afraid to say to certain members because they get accused of being racist. Too many groups of little boys posing and taking selfies you can’t get on equipment at night

6 de octubre de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más