Xplorenomad Opiniones 

31
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great Camera, and came exactly on time. I took it to a music festival recently and got some amazing photos. Exactly as described, perfect for what I wanted and great value.

Valorada con 1 estrellas sobre 5

The quality is exactly how every other review says it is, very cheap plastic buttons that seem like they could fall out at any point. Also very strict with the return policy, to the point where you... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The pricing is fair for what you receive. It’s a stylish and functional camera that’s perfect for casual photography. I’m really happy with my purchase.

Valorada con 1 estrellas sobre 5

Worst quality ever, extremely pixelated even after adjusting the settings manually. Not the aesthetic quality as advertised at all. Took over a month to come with no response to emails. Get the Kodak... Ver más

La empresa ha respondido


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 70% de las opiniones negativas

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2,6

Todas las opiniones

(31)

27 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Worst quality ever

Worst quality ever, extremely pixelated even after adjusting the settings manually. Not the aesthetic quality as advertised at all. Took over a month to come with no response to emails. Get the Kodak Pixpro FZ55 instead. Not perfect but definitely better, especially on specific modes.

11 de enero de 2026
Opinión espontánea
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Respuesta de Xplorenomad

Hi RB,

Thank you for taking the time to share your feedback. While we’re unable to locate this review in our system based on the details provided, we’re still committed to ensuring everyone has a positive experience with us, and we’d be happy to look into this further.

We’re sorry that both the delivery time and the product experience fell short of expectations. That isn’t what we want for our customers, and we understand how disappointing this must have been. The order was placed during a particularly busy holiday period, and while that doesn’t excuse the experience, we recognise that our communication at the time could have been better. Since then, we’ve made improvements to our support response times and customer updates.

We aim to be as transparent as possible by providing sample images and detailed product information so customers know what to expect before purchasing. While many customers enjoy the camera, we understand it won’t suit everyone’s preferences. Our team is always happy to review concerns and assist where a return or resolution may be appropriate.

If you’d like to discuss this further, we’d genuinely like to help. Please feel free to reach out to our support team with your order details so we can look into this properly.

Kind regards,
Nomad Xplore Customer Support

Valorada con 1 estrellas sobre 5

Would put 0 stars if I could

Would put 0 stars if I could. Took 3 weeks to arrive, and is absolutely shocking quality. Pictures come out nothing like the ones advertised. Waste of time and money. DO NOT BUY.

9 de enero de 2026
Opinión espontánea
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Respuesta de Xplorenomad

Hi Callum,

Thank you for your feedback. We understand it can be frustrating when a product doesn’t fully meet expectations, and we’re truly sorry for the delay you experienced. Your order was placed during the holiday season, and while the timing wasn’t what we wanted for our customers, we’re sorry for any inconvenience this caused.

To help customers make informed choices, we provide sample images and detailed product descriptions for all items, so the final result closely reflects what is shown online. While many customers are happy with this product, we understand that individual preferences vary.

If you believe your camera is defective or not functioning as intended, our support team would be happy to review your case and assist further.

Kind regards,
Nomad Xplore Customer Support

Valorada con 1 estrellas sobre 5

Unreturnable

Unreturnable. When trying to return the camera, I was told that it is not within their policy to accept a return unless the camera is defective and directed to look at the website for the return policy. The return policy does not state on the website and is unacceptable and not clear advertising. It took me 3 emails over 2 weeks to get them to replying to my original request for a return within the stated 7 days after delivery for this outcome. Would not buy.

3 de enero de 2026
Opinión espontánea
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Respuesta de Xplorenomad

Hi Lucy,

Thank you for sharing your feedback. We understand it can be disappointing when a product isn’t exactly as expected. To help customers make informed decisions, we provide sample images and detailed product information for all our products, so expectations match the item before purchase.

We’re sorry if our response time caused frustration. The holiday period was an especially busy time, but we’ve since improved our support times to respond more quickly.

If you believe your camera is faulty, our support team would be happy to review your case and assist further.

Kind regards,
Nomad Xplore Customer Support

Valorada con 1 estrellas sobre 5

This is such a scam

This is such a scam. Bought this camera. Website says 30 day return policy but they don’t actually take any returns unless the product is damaged. False advertising on so many levels. Camera is completely cheap and not worth the money plus they lie about the return policy. Such a scam. DO NOT BUY THIS!!

7 de diciembre de 2025
Opinión espontánea
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Respuesta de Xplorenomad

Hi Alisha,

Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you’re disappointed with your purchase, and we appreciate the opportunity to clarify this publicly for transparency.

We do offer a 30-day return policy, and we’re always happy to accept returns where items remain unused, unopened, and in their original, resealable packaging, as outlined on our website. As with most electronic products, once a device has been opened or used, it is no longer eligible for return unless it arrives damaged, defective, or incorrect.

To help customers make an informed decision before purchasing, we provide detailed product descriptions and sample images on each product page. We understand that expectations can vary, and while this product suits many customers, it may not be the right fit for everyone.

We want to be clear that we do not engage in false advertising, and our return terms are available to review prior to checkout.

If you believe your item may be defective or not as described, we encourage you to contact our support team directly with your order number and photos so we can properly review your case and assist where applicable.

Kind regards,
Nomad Xplore Customer Support

Valorada con 1 estrellas sobre 5

Cheap, Worthless and Non Returnable!

Please avoid! In short - after a huge delivery delay, digital camera arrived. It’s basically a very cheap & poorly functioning camera. I didn’t expect it to be a DSLR quality camera, but for RRP £140, you’d expect a decent image. They hide this behind the guise of a “retro aesthetic”, but it’s not - photos are undersaturated and heavily blurred. 64MP means nothing is the lens/sensor itself is terrible. Despite advertising “30 Day Returns for peace of mind”, they WILL NOT ACCEPT RETURNS just because you don’t like the image quality. Unless the camera is proven to be defective/damaged, it’s FINAL SALE. I didn’t realise this until attempting to return it. Terms and conditions for returns on their website are ambiguous at best. It says the buyer will incur return fees unless the product is defective/damaged - but if you only accept returns for defective/damaged items, in what type of situation does the buyer pay the return fees? I guarantee this company will disappear in a matter of weeks and re-brand themselves selling the same poor product. Please avoid and support your local camera shops where possible! If unable, buy from Amazon and at least you’ll have genuine peace of mind.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Xplorenomad

Hi Rolo,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet expectations, and we understand how frustrating delays and disappointment around a purchase can be.

We’d like to clarify our return policy for transparency. We do offer a 30-day return policy, and we’re always happy to accept returns where items remain unused, unopened, and in their original, resealable packaging, as outlined on our website. As with most electronic products, once a device has been opened or used, it’s no longer eligible for return unless it arrives damaged, defective, or incorrect.

Regarding the product itself, our cameras produce a distinct output that differs from modern DSLR-style processing. We aim to be clear about this by providing sample images and detailed product information prior to purchase so customers can decide whether the style suits what they’re looking for.

We respectfully disagree with the suggestion that our business is misleading or temporary. Nomad Xplore is an active, registered brand, and our products are purchased and enjoyed by customers across many regions.

Transparency and fairness are important to us, and our policies and product details are publicly available before checkout.

We genuinely want every customer to have a positive experience with us. If you’d like us to look into this further or review your order in more detail, please reach out to our support team directly — we’d be more than happy to assist.

Kind regards,
Nomad Xplore Customer Support

Valorada con 2 estrellas sobre 5

Cool idea, needs a lot of improvement

I really wanted to like the digital film camera, but it's a no-go. I love the idea of a lightweight, no-screen camera, with easy-to-use filters. However, after spending five minutes snapping pics around the house, I couldn't get the pictures to transfer. The site says you can transfer photos via a USB-C cable to your phone, but nothing happened when I tried it with my iPhone and iPod. I finally had to get my card reader to see the pictures. After 20 minutes, I realized I should stick to my Panasonic point-and-shoot or phone. The Panasonic is heavier but much easier to transfer images, and it has filters. Maybe someone will come along and improve the technology. Now I have to try to return it, which will probably cost more than the camera.

21 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product is poor

Product is poor, extremely overpriced for something that you would expect to find on Temu. Customer service do not help at all and refuse refunds for requests within the refund policy guidelines. Do not buy from these.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Product was delivered on time and as described with great communication. Highly recommend! *****

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and delivery

Great Camera, and came exactly on time. I took it to a music festival recently and got some amazing photos. Exactly as described, perfect for what I wanted and great value.

14 de julio de 2025
Opinión espontánea

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