Absolutely brilliant service from Yard Direct. The Keylite windows arrived exactly as ordered and the delivery was very quick. The quality of the windows is excellent and everything was well package... Ver más
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Consulta las opiniones de los clientes
Was struggling to get accurate purchase of windows and flashings .yard direct had a chat line and the guy helped me with the purchase efficiently great price too .really pleased 👍.
Purchases 9 skylight windows . Order was simple and communication . Yard didn’t stock the items and came from velux themself . The delivery driver dropped all 9windows from his truck tail lift . I... Ver más
La empresa ha respondido
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
YARD Direct is one of the biggest UK suppliers of VELUX Roof Windows and has it's own brand of budget YARDLITE Roof Windows, plus Roof Lanterns and accessories. We are the only company that specialises in these products. It's what we do day in day out and you'll receive expert advice on your project whether it's a window replacement or a loft conversion. Our prices are extremely competitive and we have a price beat promise to back this up. Our friendly, knowledgeable team are here mon-fri 8am-10pm and sat 9am-1pm to help with any enquiry.
Información de contacto
2 Glen Tye Road, Unit 5, FK7 7LH, Stirling, Reino Unido
- 01786357252
- sales@yarddirect.com
- www.yarddirect.com
4,9
Excelente
2 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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The help received from this company was excellent.
The service received from the company was great but unfortunately the goods supplied were not all in good condition. I only needed one part of the flashing kit supplied which was not damaged. However had I needed everything in the kit supplied it would have had to be returned as one of the pieces supplied was bent and buckled and would not have been fit for purpose.
5 de julio de 2023
Respuesta de YARD Direct
Hi Brian,
Thank you very much for leaving us this review.
We are super excited you enjoyed our service. However, we do sincerly apologise that the goods were delivered damaged. We love to hear feedback like this so we can feedback to our carrier company.
Usually, in the scenario that you needed to use this flashing kit. We would ask you to proceed with the installation and we would send out a replacement part. Or we would get a replacement flashing sent out asap. However, i am relieved that this was not a part you were using.
Have a great day :)
Lawrie
Head of Marketing
Awesome - super happy
Awesome, supportive service. Staff were super helpful and all goods were received as per delivery schedule. Couldn't ask for more - oh and the price was excellent.
4 de julio de 2023
Respuesta de YARD Direct
Hi Drew,
Thank you very much for taking time out your day to leave us this review.
We are glad you enjoyed our services & prices. We always aim to provide the full package and kind comments like this remind us why :)
Thank you very much for choosing us, speak soon!
Many Thanks,
Lawrie
Quality and pricing is the best your find in the UK
I honestly at first thought the price was a mistake and order be cancelled as it was a good price but free P&P which for weight and other websites even Amazon charging upto £200 just for postage. Fast and updates were A*
Reason I'm taking time out to write this review is family run business great quality and price and postage is the best around. I'm one satisfied customer and would recommend to anyone reading this do not hesitate just buy as your be as happy as myself.
Thanks
6 de julio de 2023
Respuesta de YARD Direct
Hi Marcus,
Thank you very much for leaving us such a great review. We always aim to provide the best service and prices in the industry.
(We usually do a great job at this) So, your A* rating means alot to us. Thank you very much.
Have a great day!,
Lawrie
Really helpful staff.
James was really helpful and patient to ensure I got the right products!
26 de julio de 2023
Opinión espontánea
Respuesta de YARD Direct
Hi JP,
Thank you for taking the time to leave us such a kind review.
I will pass your kind words onto James.
Many Thanks,
Lawrie
Respuesta de YARD Direct
Hi Mark,
Thank you very much for taking the time to leave us this review.
We always aim to be experts on our products & your kind comments keep us motivated. So, thank you very much!
I hope you have a great day.
Many Thanks,
Lawrie
Respuesta de YARD Direct
Hi Matthew,
Thank you very much for leaving us this review.
We are glad you enjoyed our service & knowledge. We hope you love your order!
Have a great day,
Many Thanks,
Lawrie
Respuesta de YARD Direct
Hi Mr Cheng,
Thank you very much for taking time out your day to leave us this review. We are excited to hear you are happy with our service. Thank you for choosing YARD & it was a pleasure speaking with you.
Thanks again,
Lawrie
Great service
The service was great and staff were really helpful. Quick turnaround too.
21 de junio de 2023
Quickly returned a competitive…
Quickly returned a competitive quotation followed by a swift delivery
20 de junio de 2023
Awesome quick service
Awesome quick service, had a long chat and made sure I got the correct product, nothing was too much to ask
18 de junio de 2023
Super company
Prompt, professional, helpful, quick delivery, pleased with goods as advertised, very efficient company, highly recommend
14 de junio de 2023
Ordered online and was delivered as and…
Ordered online and was delivered as and when the said it would be easy to
Deal with 👍
14 de junio de 2023
Speedy delivery and very competitive…
Speedy delivery and very competitive prices.
13 de junio de 2023
Excellent service all items ordered…
Excellent service all items ordered were delivered by the dates given.
12 de junio de 2023
Manufacturing issue sorted.
Although I had a diifficult experience with a product they sell, with the item having to be delivered a couple of times. It turned out to be a manufacturing fault and both James and Ross couldnt have been more helpful in sorting out a problem not of their making. Great customer service.
4 de julio de 2023
Opinión espontánea
Simple ordering process through their…
Simple ordering process through their website and timely delivery.
11 de junio de 2023
Kind, interested....service second to none
Kindest, most helpful people I have experienced in retail for a decade - and super knowledgable about Velux. Just wow. VERY highly recommended.
15 de mayo de 2023
Good prices and fast dealing with my…
Good prices and fast dealing with my order. Couldn’t be better. Thankyou.
4 de junio de 2023
Roof Window Order
Order processed very efficiently and the items arrived safely and undamaged.
4 de junio de 2023
being able to deliver in the time frame…
being able to deliver in the time frame that i had.
31 de mayo de 2023
Respuesta de YARD Direct
Hi Kevin,
Thank you for leaving us this review.
I am glad you found our delivery was in your expected time frame. We always try our best to make this happen :)
Have a great week!
Many Thanks,
Lawrie
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