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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from Yard Direct. The Keylite windows arrived exactly as ordered and the delivery was very quick. The quality of the windows is excellent and everything was well package... Ver más

Valorada con 5 estrellas sobre 5

Was struggling to get accurate purchase of windows and flashings .yard direct had a chat line and the guy helped me with the purchase efficiently great price too .really pleased 👍.

Valorada con 5 estrellas sobre 5

Purchases 9 skylight windows . Order was simple and communication . Yard didn’t stock the items and came from velux themself . The delivery driver dropped all 9windows from his truck tail lift . I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de puertas

Escrito por la empresa

YARD Direct is one of the biggest UK suppliers of VELUX Roof Windows and has it's own brand of budget YARDLITE Roof Windows, plus Roof Lanterns and accessories. We are the only company that specialises in these products. It's what we do day in day out and you'll receive expert advice on your project whether it's a window replacement or a loft conversion. Our prices are extremely competitive and we have a price beat promise to back this up. Our friendly, knowledgeable team are here mon-fri 8am-10pm and sat 9am-1pm to help with any enquiry.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful team

Very helpful team, with options explained, alterations happily made, and all at a very reasonable price. Thankyou Yard!

10 de mayo de 2025
Opinión espontánea
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Respuesta de YARD Direct

Good Afternoon Alistair,

Thank you for sharing your positive experience with us, we're delighted to hear you found our team helpful and you where impressed by our competitive pricing! Please don't hesitate to contact us in future for any further inquiries.

Thank you for choosing YARD.

Many Thanks,
Rory - Head of Marketing

Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable. and keenly priced

5 de mayo de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon,

Thank you for taking the time to leave us such a positive review. We're delighted to hear your thoughts on our competitive pricing. Please don't hesitate to contact us in future for any further inquiries.

Thank you for choosing YARD.

Many Thanks,
Rory - Head of Marketing

Valorada con 5 estrellas sobre 5

Great service

Great service , super commination, or the Velux glass replacement and went perfect .
Will order again .

Thank you

14 de abril de 2025
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Morning Atanas,

We're delighted to hear your thoughts on our service and communication throughout your ordering to delivery process. Please don't hesitate to contact us in future for any further inquiries you may have.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Morning Roy,

Thank you for taking the time to share your positive experience with us, we're delighted to hear you where impressed by our services. Please don't hesitate to contact us in future for any further inquiries you may have.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Very helpful in ordering and they…

Very helpful in ordering and they arrived next day brilliant and thank you Ross

8 de abril de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Lee,

Thank you for taking the time to share your positive experience with us, we greatly appreciate it. I'll be sure to pass your comments onto Ross I'm sure he'll be delighted to hear them. Please don't hesitate to contact us in future for any other inquiries.

Thank you for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Very helpful and understanding customer…

Very helpful and understanding customer service team. We would recommend your company to family and friends.

7 de abril de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Hi Sarah,

Thank you for taking the time to share your positive experience with us, we're delighted to hear you'd recommend us to family & friends! Please don't hesitate to contact us in future for any further inquiries.

Thank you for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Great company

Great company, i have bought numerous velux skylight blinds from Yard direct , never any problems.

25 de marzo de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Morning Mark,

Thank you for taking the time to share your positive experience with us, we're thrilled to hear about your may great experiences with us. Please don't hesitate to contact us in future for any further inquiries.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Great service and prompt response to…

Great service and prompt response to questions. Prices are also very competitive. Will definitely be back if the need arises

12 de marzo de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Morning Adam,

Thank you for taking the time to share your positive experience with us, we're delighted to hear your positive thoughts on our speedy response time and our service from our fantastic little team here. Please don't hesitate to contact us in future for any further inquiries.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Very happy with the blind and a saving…

Very happy with the blind and a saving on buying from Velux directly!

10 de febrero de 2025
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Joy,

Thank you for taking the time to share your positive experience with us! We're delighted to be hearing about your savings with us! Don't hesitate to contact us in future for any other inquiries you have.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

That rare combination of being competitive and accommodating

The quote service is good and they get back to you quick. I wanted an extended, just-in-time delivery so that I could align it with the necessary trades while not filling precious storage areas. They understood my dilemma and made me feel confident it will all go according to plan.

21 de febrero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Dom,

Thank you for taking the time to share your positive experience with us, we're really happy to hear you where impressed by our speedy response times from our team and our fantastic assistance. Don't hesitate to contact us in future for any other inquiries you have.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Great prices

Great prices, very helpful information on the phone and felt given just the help that was needed.

17 de febrero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon,

Thank you for taking the time to leave us such a positive review! We're happy to hear our team was able to cater to your needs. Don't hesitate to contact us in future for any other inquiries you have.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Quick and efficient sales team

12 de febrero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Hi Craig,

Thank you for taking the time to share your positive experience with us, we're delighted to hear you where impressed by our sales team. Don't hesitate to contact us in future for any other inquiries you have.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Fabulous service

11 de febrero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Hi Mick,

Thank you for taking the time to share your positive thoughts with us on our service! Don't hesitate to contact us in future for any other inquiries you have.

Thanks for choosing YARD.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Great service

Great service, quick response and quick delivery, friendly staff and ready to help with the full knowledge about the roof windows. Thanks a lot Yard

15 de enero de 2025
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon,

Thank you for taking the time to share your positive experience with us! We're delighted to hear our aim to provide the best & quick service reflects back to our customers! Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Russel,

Thank you for taking the time to fill us in on your positive experience with us, thank you for being a repeat customer with us, we're glad to hear you thought our ordering process was simplistic. Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Excellent service

Good comms, competitive prices and delivered when they said it would be.

14 de enero de 2025
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Radwan,

Thank you for taking the time to leave such a positive review with us, we're very happy you where impressed by our fantastic communications from our team here. Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Was able to speak with someone via…

Was able to speak with someone via WhatsApp initially but then in person when placing the order.
Refund for delivery ( not required)processed very quickly

22 de enero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Mr Macpherson,

Thank you for taking the time to share your positive experience with us, I'm very pleased to hear how you found our service & our speedy responses from our great little team here. Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Skylites

Excellent service, quick response, will definitely use them again.

11 de diciembre de 2024
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Alan,

Thank you for taking the time to share your positive experience with us, we're happy to hear you where impressed by our services. Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Good service and Cheaper …

The product I ordered was much cheaper from Yard direct than countless other sellers. I was kept informed of delivery throughout the process. Good service.

9 de enero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Steve,

Thank you for taking the time to share your positive experience with us, we're delighted to hear your thoughts on our competitive pricing & service. Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

Valorada con 5 estrellas sobre 5

Ross made it sound so easy to get new…

Ross made it sound so easy to get new velux blind replacement

16 de enero de 2025
Opinión espontánea
Logotipo de YARD Direct

Respuesta de YARD Direct

Good Afternoon Peter,

Thank you for taking the time to share your positive experience with Ross with us, I'll be sure to pass this review across to Ross I'm sure he'll be delighted to hear your positive feedback. Please don't hesitate to contact us in future for any further inquiries you may have.

Thanks for choosing YARD Direct.

Many Thanks,
Rory - Head Of Marketing

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