Yitai Opiniones 22

The staff and company are always helpful with advice on how to care for their purchased products. Very nice and knowledgeable people. As a long time buyer I will continue to support this great creative brand.

I’ve purchased several items from YITAI that I absolutely love and often get compliments on from others. Most recently I purchased a couple Wabi slub t-shirts that briefly disappeared from tracking en route. But YITAI customer services was on it from the start and was able to confirm their imminent arrival. The order showed up the next day and the fit and fabric are great! Keep the fashion coming…

Love my two pieces I ordered. Was worried about sizing since I wear a L TRUE to size but the M fit right and not to tight.
Comfortable

The embroidered sweaters are works of art! I bought three pieces since 2 years and been wearing them consistently. Love the colors, the textures and the stories 😍😍

I loved everything I bought and the quality exceeded my expectations it’s definitely worth the money. I’d highly recommend to anyone thinking of purchasing you will not be disappointed.

absolutely phenomenal, they came out so amazing

Loved the fine china sweater I ordered perfect fit and A1 materials my girlfriend loves it

As a female, I was a little worried about ordering sweaters from this brand because I wasn’t sure they would fit me well. But surprisingly, I love them more than I thought I would. Of course, the design looks just like the product photos, but the quality of the embroidery is insane. I always get compliments whenever I wear these sweaters. I would definitely purchase again!!

I had an issue with my order and Joan was very helpful throughout the process and I was able to get it solved

I needed help adding an item to my order and the customer service rep Joan was extremely helpful, responded to my email extremely quickly, and clearly laid out what was done. I was able to get a first time discount applied and free shipping too.

the sweater screams compliments!!!! i love love it!!!!!

Ordering was easy. Reached out to customer service through instagram and was able to get an update on my order status. Received Santa Monica piece within 10 days of placing order. It was ready to ship though. Sweater is substantial but I could see someone feeling it a little bit rigid due to all the embroidery. Thinking of adding a silk or cotton liner inside.

I love my sweaters I ordered from Yitai! The customer service Joan offered me was excellent! Very wonderful to work with! I’ll be buying more from here in the future!

Yitai.la is hands down my favorite designer of all time. I own 3 different pieces by him and the quality is superb. Each piece is a hand crafted work of art. Every-time I wear one of his pieces out I get so many compliments and always make sure to plug his brand. I also love that he incorporates elements of Asian culture into his pieces that really resonate with me as well as a fellow Asian.

Super happy with my purchase! The sweaters are incredibly soft and the embroidery is beautiful. The denim is just as stunning, amazing quality overall. I’ll definitely be ordering again.

Ordered the fine china sweater and central park sweater during the spring sale and finally received. Fine china sweater is very soft and embroidery is beautiful even in person. Central park embroidery sweater less soft because of embroidery but both designs are worthy of the money. I think some items are on preorder so luckily didn't have to wait too long.

I wish I had seen these before I fell into the social media trap! you won't get your piece! and if you do, it's might look nice but rough to wear and inside.

Terrible, placed an order 6 months ago and nothing. It was such a disappointment, also the customer service quality is garbage. Still waiting to get my money back!!

I wish I could give zero stars—or even a negative rating—for their bizarre customer service. I ordered a jacket that took 10 days to arrive via USPS. Although the USPS tracking shows it was delivered, I never actually received it. I contacted USPS, and they told me they would look for it; if it wasn't found within 30 days, I should file a claim since it was insured for up to $100.

After the 30 days passed, I tried to file a claim on the USPS website. The form required the sender’s address, which I didn’t have because the package never arrived. When I contacted the company, they refused to give me their address, and my online searches turned up nothing. They claimed that as the senders, they would be the ones to file the claim. I pointed out that either the sender or the recipient can file, and since I was the one who paid for shipping, I should be the one to do it.

They still refused to provide their address. Why would a legitimate business hide its physical location? In the end, I lost $124.00. This is the worst company I've ever dealt with—it feels like a complete scam.

Ordered a sweater in Oct 2025. Did not receive it until Feb. 2026. The sizing was completely off and I returned within 1 day of receiving the sweater. It is now February 26th and I have yet to receive a refund. I question if this is a scam company.