2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... Ver más
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Consulta las opiniones de los clientes
SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... Ver más
I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... Ver más
Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.
Información de contacto
Flinders Street, 3000, Melbourne, Australia
- 1300 321 160
- www.youcompare.com.au
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My husband & I
My husband & I, found the person we had contacted for the information & decision to change the electricity supplier was extremely cordial & patient with our questions.
Person was judgemental
Person was judgemental, pushy and aggressive,

Respuesta de youcompare
We are happy that we got a 1% increase…
We are happy that we got a 1% increase in our pay early discount.
It was good
The service was good. Was followed up and the sales person was very flexible with my time.
The consultant was very hard to…
The consultant was very hard to understand, she spoke with a strong accept. I cannot rate the experience because I have not yet received any confirmation from AGL
It took 27 mins to go through the…
It took 27 mins to go through the process but the person on the other end was friendly and professional
it doesn't ever hurt to compare and…
it doesn't ever hurt to compare and this time it was an excellent outcome
very helpful agent (Joshua) that help…
very helpful agent (Joshua) that help me navigate all the different option available
Thank you for your help
Maria was hard to understand.
Maria was hard to understand.
took a long time; 2hours+
I was not informed at any time that you are brokers, felt conned.
I wanted guidance not assistance.
Overall it came out O K.
we also got 17%on our business account from Power direct.
Electricity provider advice
Electricity provider advice
Made a good effort to provide what appeared to be good balanced advice.
5/2/19 I spoke to Shiela did get my…
5/2/19 I spoke to Shiela did get my questions answered after a lot of beg your pardons for it was very difficult to understand, and such speed talking.
See how we go with his new provider.
Excellent service quick and kept up to…
Excellent service quick and kept up to their word
Easy and quick
Chase from youcompare gave me a great deal on electricity and gas so I didn’t have to do the shopping around myself. She also compared it with another electricity/gas company I was looking to go with and gave me the detailed information I needed to make a decision. The only thing that wasn’t 100% is that there was a charge I didn’t understand and it took a long time to sort out what it meant. Other than that, it was easy.
I ONLY RANG FOR A COMPARISON BUT ALL MY…
I ONLY RANG FOR A COMPARISON BUT ALL MY INFORMATION WAS PASSED ONTO AGL AND THEY HAVE OPENED AN ACCOUNT AND ORGANISED CLOSING MY CURRENT ACCOUNT. THIS IS TOTALLY UNACCEPTABLE. PLEASE DETAIL FROM YOUR SYSTEM ALL MY DETAILS.
I SAID OVER AND OVER THAT I ONLY LOOKING FOR A COMPARISON.

Respuesta de youcompare
Fantastic service
The lady to whom I spoke could not have been more helpful. She went out of her way to assist me and I ended up with a big discount on my quarterly power bill. My input was answering a few simple questions. Terrific service, thank you.
Prompt service and follow up
Prompt service and follow up. It's a wait and see if they have provided the best result for my situation.
La experiencia Trustpilot
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