Yourmate Union Opiniones 

60
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Yourmate Union is the sure plug to settle workplace issues. This union was recommended to me by a friend turned sister, when I thought I can't win as I had no union before I was dismissed from work un... Ver más

Valorada con 5 estrellas sobre 5

I am very grateful for the support I received from Martin Cheetham during a very stressful disciplinary process. He listened to me, explained everything clearly, helped me prepare for the hearing,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your mate union, and especially Louise have been outstanding in supporting me through what was an unthinkable and extremely difficult situation. They kept me informed throughout the process, accuratel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Martin cheatham on my case was a revelation,he was professional,knowledgeable and extremely skilled ,if it was not for his input I probably would not still have my job today!if you... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Sindicato

Escrito por la empresa

We are YourMate and we are the fastest-growing trade union in the UK. We support members in all business and sectors, from large and small employers and in every corner of the UK. ​ When you’re a member of Your Mate, you’re part of a family that will always stand up for you. We have highly trained staff and activists who understand exactly what rights you have and what employers are allowed to do. ​


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(60)

45 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Straight-talking, no-nonsense support when I needed it most

When I was suddenly suspended from work in May without an explanation, I was completely lost. I hadn’t heard of YourMate Union, but with no other support available, I joined. What a cracking decision that turned out to be.

From the outset, the team were responsive, professional and reassuring. Having worked in HR in the past, I thought I understood disciplinary processes pretty well - but being on the receiving end of one is a very different experience entirely.

Dave represented me throughout and was exactly who I needed: calm, experienced and straight-talking. He listened, explained his advice clearly and, crucially, reined me in when my instinct was to go out all guns blazing.

A scheduling clash meant Dave couldn’t attend my preliminary meeting, which wasn’t ideal. However, we’d discussed my case thoroughly beforehand, so I felt prepared and comfortable attending alone. We debriefed afterwards and stayed in touch throughout the process. In fact, Dave stayed in touch with me more than my employer did so I'm truly thankful for his support during that period.

At first, dismissal for gross misconduct felt like a very real possibility. Ultimately, after ten weeks of suspension, my employer concluded there was no case to answer as the allegations made anonymously against me were deemed to be vexatious in nature and had no factual or evidential basis. The matter was dropped without a formal disciplinary hearing, and I began a phased return to work the following week - literally the best outcome I could have hoped for, but one I never thought I'd actually achieve.

I can’t know how things would have gone without Dave, but his practical advice got me back into my box, helped me stay focused, which ultimately meant I was able to avoid reacting in ways I probably would have regretted later.

Communication was prompt, the level of contact felt right, and I always understood the reasoning behind his recommendations, even if we didn't agree. All in all, an overwhelmingly positive experience during a genuinely difficult time. I’ve recommended YourMate to plenty of people, some of whom have since joined. A big thank you to Dave and the whole team.

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

YourMate is truly the best union

YourMate is truly the best union! They are supportive, reliable, and genuinely care about their members. It’s reassuring to know you have a union that stands by you, listens to your concerns, and is always ready to offer help and guidance when you need it. Their dedication, professionalism, and commitment to protecting members’ rights really make them stand out.

I’m proud to be a member of YourMate and would highly recommend them to anyone looking for a union that puts its members first. Keep up the excellent work — you’re doing an amazing job! Thanks Louise 🙏

14 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Your mate union

Your mate union, and especially Louise have been outstanding in supporting me through what was an unthinkable and extremely difficult situation. They kept me informed throughout the process, accurately defended my position, and achieved the best possible outcome. I would definitely recommend them and I’m very grateful for the support they provided.

31 de julio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you for your very kind words and I have passed these onto Louise. I am really glad that she was able to get you the best possible outcome.

Valorada con 1 estrellas sobre 5

Disgusting customer service and unauthorized charges — Stay away!

Disgusting customer service and unauthorized charges — Stay away!

DO NOT use this company. I paid for a 3-month subscription, and halfway through the period, I requested to cancel the upcoming auto-renewal. They refused, claiming I couldn't cancel because I had already used their services—even though I was only asking to cancel the next billing cycle! A customer should be able to cancel future renewals at any point during their active plan.

​Despite sending multiple follow-up emails explicitly asking to cancel, they completely ignored my requests FOR 6 MONTHS . To make matters worse, today they went ahead and charged my card anyway—and they actually charged me TRIPLE for what i needed.

​They refuse to answer emails and simply squeeze money out of customers without consent. This is a total scam and an absolute rip-off. Save your money and stay away!

11 de octubre de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Dear Margarida,
As we made very clear to you in our email exchanges, there is no such thing as a 3-month subscription and our website and welcome email made that clear. You took out a 12-month union membership over 4 instalments and that was made clear to you in all the emails. You attempted to cancel your membership and only pay 2 instalments and threatened to give us a bad review if we did not let you opt out of your contract 6 months early. It is a shame that is what you have now resorted to.
We made it clear that you can always cancel in the first 14 days if you have had no support but you had extensive support through your entire disciplinary appeal and you had representation during your appeal hearing. Your auto-renewal is 12 months after your initial joining date and we have told you on several occasions that we will cancel your membership renewal which is due in April 2027.

Valorada con 5 estrellas sobre 5

Yourmate Union is the sure plug to…

Yourmate Union is the sure plug to settle workplace issues. This union was recommended to me by a friend turned sister, when I thought I can't win as I had no union before I was dismissed from work unfairly, but in a short time my representative Mr Martin put a lot together and I won it. It was really tough but I won. I recommend this union 💯. The professionalism was fab! A thorough statement that opened up room for thorough investigation! A MASSIVE THANK YOU TO EVERYONE of the Team who pulled together to see me through. Their response is fantastic 😊😊 Kudos

18 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent support during a very stressful time.

I am very grateful for the support I received from Martin Cheetham during a very stressful disciplinary process. He listened to me, explained everything clearly, helped me prepare for the hearing, and always gave me honest and professional advice.
I probably disturbed him with far too many phone calls 😁, but he always remained patient, positive and professional with me.
His support helped me stay calm and focused during a very difficult time, and I am very happy with the outcome of my case.
I would definitely recommend Martin and the union to anyone who needs support at work.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much Unique for your kind words. I will pass these onto Martin and I am really glad we helped you get a good outcome at the hearing.

Valorada con 5 estrellas sobre 5

Louise supported me during a difficult…

Louise supported me during a difficult redundancy consultation at work. She was professional, approachable and very supportive throughout the process. She took the time to understand my situation, explained things clearly and made sure I felt properly represented during the meetings. Having her support gave me a lot more confidence during a stressful time. I’m very grateful for her help and would definitely recommend Your Mate to anyone needing workplace or union support.

1 de junio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you for your very kind words and I will pass these onto Louise. I am so glad that her support gave you the confidence you needed.

Valorada con 5 estrellas sobre 5

Working with Martin cheatham on my case…

Working with Martin cheatham on my case was a revelation,he was professional,knowledgeable and extremely skilled ,if it was not for his input I probably would not still have my job today!if you join up which is worth every penny ask for this guy he is amazing.
Martin accompanied me too a disciplinary procedure meeting regarding what was deemed gross misconduct ,I came out of it still employed,his input was vital he really knows his stuff.
The whole procedure from initial contact,signing up to the outcome was seemless every step of the way I was supported and encouraged,cannot recommend Martin and the whole team eneaugh.
Joining yourmate was a decision I will always be happy with,as I know I have that back up should another situation arise it’s like peace of mind.
Amazing result with my case from a amazing team
Paul

12 de agosto de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much for your lovely comments and I have shared this with Martin and the whole team. I am really glad that we were able to help you keep your job as well.

Valorada con 5 estrellas sobre 5

Professional Alternative Union, worth every penny.

The service provided by Martin Cheetham, has been professional and supportive in my sensitive employment case.

The overall experience has been great, from communication to advice, and supporting in meetings with my said employer.

The outcome was very positive, and would highly recommend Yourmate Union, who took on my existing case with no issues at all. Not only cost effective from compared to larger Unions, but also extremely good at what they do.

7 de septiembre de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much for your kind words and we will pass those onto Martin. I am really pleased he got you a positive outcome and that you had a really supportive experience.

Valorada con 4 estrellas sobre 5

From the beginning Claire convinced me…

From the beginning Claire convinced me that I had a good case.Claire reassured me that either Louise McCarfy or Ben Dawes would get a positive outcome.Which was achieved at the end of the disciplinary.I would like to thank YourMate Union for representing me and I would defenitely recommend this Union going forward to anyone facing any kind of grievance or unfairness erc etc.Thank you!

25 de junio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you Neil for your kind words and I will pass your kind comments onto Claire, Louise and Ben. I am so glad that we were able to get you a positive result as well.

Valorada con 5 estrellas sobre 5

I am so glad I joined Yourmate union

I am so glad I joined Yourmate union. They have been fantastic from start to finish. Louise McCarthy was an absolutely outstanding union rep and was always there when needed. Helped me get the outcome I wanted. I won't use any other union.

16 de julio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much for your lovely feedback and I have passed this onto Louise as well. I am so glad that we got you the outcome you wanted and the outcome you deserved.

Valorada con 5 estrellas sobre 5

An awesome experience. Thank you Dave Dawes!!

My experience was awesome.
I cannot thank Youmate enough for the outstanding support I received during one of the most difficult periods of my life.

I was dealing with a very stressful workplace issue during my twin pregnancy, and from the moment my case was allocated, Dave Dawes handled it with exceptional professionalism, diligence and compassion. He responded promptly, explained every step of the process clearly, and ensured that my concerns were presented firmly and professionally to my employer.

His knowledge, attention to detail and commitment gave me confidence at a time when I felt overwhelmed and uncertain.

Thanks to his swift intervention and representation, my employer reinstated my contractual pay, and resolved the matter appropriately.

Throughout the process, Dave was supportive, approachable and genuinely committed to achieving a fair outcome. I always felt that my case was important to him, and I am truly grateful for the time and effort he invested.

I highly recommend Youmate to anyone who needs workplace representation. Thank you, Dave, and thank you to the entire Youmate team for your dedication, professionalism and excellent service.

26 de junio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you for your very kind words and I am glad we were able to get your pay sorted quickly.

Valorada con 5 estrellas sobre 5

Outstanding Support and Professional Representation

I cannot thank Martin enough for the outstanding support he gave me throughout my case with my employer. From our very first conversation, he was professional, approachable, and genuinely cared about achieving the best possible outcome.

It was a very stressful situation, but Martin remained calm, reassuring, and kept me informed every step of the way. His advice was clear, honest, and gave me the confidence to keep going when things became difficult.

My employer initially refused to pay me the money I was owed, but Martin remained persistent and worked tirelessly on my behalf for over three months. Thanks to his dedication, determination, and professionalism, I eventually received the payment I was entitled to.

Martin is an exceptional trade union representative who truly stands up for the people he represents. I am incredibly grateful for his support and would highly recommend Yourmate to anyone who needs knowledgeable, dedicated, and compassionate representation.

7 de julio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you for your kind words and I have passed these onto Martin as well. I am glad that we were able to get you the payment that you deserved and that we helped support you through this process.

Valorada con 5 estrellas sobre 5

5 stars for Louise

I honestly cannot recommend Louise highly enough.

From the very beginning, she has been supportive, knowledgeable, and incredibly reassuring during what has been a very stressful and emotional situation. She took the time to properly listen, understand the details, and explain everything clearly in a way that made me feel informed rather than overwhelmed.

What stood out most was how genuinely invested she was. Louise was thorough, practical, and professional throughout, but also kind and human with it. She never made me feel like I was being dramatic or difficult. She made sure I understood my options, helped me feel more confident in the process, and gave me the reassurance I needed at a time when I felt very uncertain.

Her communication has been excellent, and I always felt that she was in my corner. She is clearly very experienced, but she also has a warmth and empathy that makes a huge difference when you are dealing with something difficult.

I am extremely grateful for all of her help, guidance, and support. She has been absolutely amazing, and I would recommend her without hesitation.

19 de mayo de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much Shannon for your very kind words. I will pass your lovely comments onto Louise and I am so pleased that she was able to help and support you in a professional warm and empathetic way.

Valorada con 5 estrellas sobre 5

I cannot recommend Martin highly…

I cannot recommend Martin highly enough.

During one of the most challenging periods of my life, Martin provided unwavering support, guidance, encouragement, and professional advice when I needed it most. He took the time to listen, understand my situation, and help me navigate an incredibly difficult experience with patience and compassion.

Thanks in no small part to his support, I have now secured a new job and will be starting a new chapter in my career. While the experience I went through was extremely difficult, Martin helped me find the confidence to keep moving forward and focus on the future.

His professionalism, kindness, and genuine care for the people he helps make him exceptional at what he does. I am incredibly grateful for everything he has done for me and would not hesitate to recommend his services to anyone seeking support, guidance, or representation.

Thank you from the bottom of my heart Martin, your help has meant more than words can express!
Thank you
Grace MacDonald

9 de abril de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much for your kind words Grace and I have passed these onto Martin. I am so glad we were able to help you through this really difficult period and that you are in an exciting new chapter of our life.

Valorada con 5 estrellas sobre 5

Ben Dawes has been amazing throughout…

Ben Dawes has been amazing throughout my suspension, and has given me a lot of peace of mind from the start, to result in a favourable outcome. Couldn’t recommend him and Yourmate enough

2 de junio de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you for your very kind comments and I will pass these onto Ben. You know where we are if you need us in future.

Valorada con 5 estrellas sobre 5

I want to leave a review to recognise…

I want to leave a review to recognise Louise from yourmate for the incredible support she has given me.

Louise has been truly amazing. She made me feel like I matter again at a time when I really needed it. For a long time, I carried a lot of shame around my mental health, and my workplace made me feel like none of it mattered—that I was expected to just keep going regardless of what I was dealing with.

Since Louise stepped in, everything has changed. She listened to me, took me seriously, and reminded me that my experiences are valid. For the first time in a long while, I feel heard. She has helped me rebuild how I see myself and shown me that I deserve understanding and respect.

In such a short space of time, she has made a huge difference in my life. I’m incredibly grateful for her support and for the compassion she shows to people who are struggling.

1 de mayo de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you Chan for your very kind words and I have passed these onto Louise. I am so pleased that she helped you so much and provided the support that you needed.

Valorada con 5 estrellas sobre 5

Big thank you to Ben as my…

Big thank you to Ben as my representative. He took my ongoing case and contacted me within an hours.
I definitely recommend this union of you have any issue at work.

14 de abril de 2026
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much for your kind words and I have passed these on to Ben

Valorada con 5 estrellas sobre 5

They are very reliable

Good support to their members. will definitely recommend.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Yourmate Union

Respuesta de Yourmate Union

Thank you so much for your lovely comments and recommendation.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más