I booked an Umrah trip for my parents with Ahmed and it was such a smooth experience. He created a few packages based on our preferences and arranged everything promptly once we had finalised a packa... Ver más
La empresa ha respondido
Zaitoon Travel
La valoración de esta empresa no está disponible debido a un incumplimiento de nuestras directrices.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Zaitoon travel Stratford London great customer service, they contact time to time. We fase some problem, flight ishue but it was from British airways not from zaitoon. I went for Umrah many times onl... Ver más
La empresa ha respondido
After having been let down by another travel agency just over a week before our proposed travel date. A sister introduced Zaitoon Travel to me and I immediately contacted them on Monday the 28th and b... Ver más
La empresa ha respondido
Amazing Service from Ahmed – Highly Recommend! My husband and I recently booked our Umrah trip through Ahmed, and we honestly couldn't be happier with the service we received. From sta... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Travel from UK to Saudi Arabia to perform Hajj and Umrah cost effectively with Flat discounted hotels and cheapest flight to make your spiritual journey memorable. Gain other privileges included in your luxurious packages in affordable rates for you to...
Información de contacto
Suite No.1 , The Old Dispensary , 30 Romford Road , , E15 4BZ, Stratford London, Reino Unido
- 0203 322 5191
- inquiry@zaitoontravel.co.uk
- www.zaitoontravel.co.uk
Incumplimiento de directrices
5* Faheem
Faheem was so friendly and listened to everything we needed. He checked a lot of different options for us and was happy at all times to help us. He tailored everything to our needs and our budget and his help and advice was so supportive
14 de agosto de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We’re delighted to hear that Faheem was friendly, attentive, and took the time to understand your needs and budget. It’s great to know that he explored different options and tailored everything to suit your requirements while providing helpful advice and support throughout. We truly appreciate your kind words and will be sure to share your appreciation with Faheem.
Outstanding service from the start
Outstanding service from beginning to end
Zaitoon Travel provided an exceptional, professional service throughout our journey. Special thanks must go to Ahmed, whose attention to detail and consistent support helped make the entire experience memorable and stress-free.
The team arranged our flights, visas, hotels, transport and ziyarat in Makkah. Communication was excellent: we received regular updates, and Ahmed remained in contact to ensure that everything was proceeding smoothly and that we had everything we needed.
They also coordinated the complete travel arrangements for members of our family travelling from Pakistan while we travelled from the UK. Their flights, visas, accommodation and transport were all handled to a very high standard, allowing everyone to meet and travel together without difficulty.
All costs were explained clearly from the outset, with no hidden charges. The vehicles provided were modern, clean and comfortable, while the drivers were courteous, punctual and professional.
The overall package represented very good value for money. I would recommend Zaitoon Travel without hesitation to anyone seeking a trustworthy, organised and customer-focused travel company.
18 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your outstanding and detailed feedback! We’re truly delighted to hear that Ahmed and the Zaitoon Travel team provided professional, organized, and reliable support throughout your journey. It’s wonderful to know that everything from flights, visas, hotels, transport, and Ziyarat to coordinating arrangements for your family travelling from Pakistan was handled smoothly. We’re especially pleased that the clear communication, transparent pricing, comfortable transport, and attentive service gave your family peace of mind. Your trust and recommendation mean a great deal to us, and we’ll be sure to share your kind words with Ahmed and the team. May Allah accept your journey and bless you and your family. Ameen.
Shaheer
Salaam
I been dealing with FAHEEM. He is a very competent and polite customer agent. He explained me well how’s everything gonna work and what to do before and after we reach to Makkah for umrah.he even send me a guide pack as well which is very helpful.thanks faheem
4 de agosto de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We’re delighted to hear that Brother Faheem provided you with professional, polite, and helpful support throughout your Umrah booking process. It’s great to know that he clearly explained everything, shared useful guidance, and provided an informative guide pack to help you prepare for your journey. We truly appreciate your kind words and will be sure to share your appreciation with Faheem. May Allah make your Umrah journey smooth, blessed, and memorable. Ameen.
Brother Faheem has helped me book my…
Brother Faheem has helped me book my first umrah with my family in September. He has kept in touch at every point and supported through difficulties. In sha Allah our umrah goes smoothly.
29 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your heartfelt feedback! We’re delighted to hear that Brother Faheem has been supportive and helpful throughout the process of arranging your first Umrah with your family. It’s wonderful to know that he kept you informed and guided you through any challenges along the way. May Allah make your Umrah journey smooth, blessed, and memorable. Ameen.
Helping with issue with ease
Very helpful. Wizz Air suspended flight to Jeddah and I was informed promptly and Faheem helped me every step of the way to book a new flight. very helpful.
24 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re pleased to hear that Faheem was able to support you throughout the flight change process and help you arrange a new booking smoothly. We appreciate your recognition of his prompt communication and helpful service, and we’ll be sure to share your kind words with him.
Best service ever thank you
Best service ever thank you
Mr Ozair very professional and friendly
Thanks for everything
Highly recommend
10 de febrero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your fantastic review! We're delighted to hear that Mr Ozair provided such professional and friendly service. Your kind words and recommendation mean a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!
Booking procedure
Booking procedure. I would like to personally thank brother Faheem, for his assistance and guidance for booking our Umrah package, he was very professional and accommodated all my requests. He was very understanding and patient. Thank you
8 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Faheem provided such professional, patient, and helpful support throughout your Umrah booking process. We truly appreciate your kind words and will be sure to share your appreciation with him. Wishing you a blessed and memorable Umrah journey.
The Agent
The Agent, Uzair was very professional all throughout the booking stages and helped getting best package. He also asissted in re-arranging things when flights were cancelled and also managed to organise good hotels for us. Masha Allah
9 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Uzair provided professional support throughout your booking journey and went the extra mile to help arrange the best package, especially during the flight changes. We truly appreciate your kind words and will share your praise with him. Wishing you a fantastic travel experience!
I received very professional advice.
I received very professional advice from one of Zaitoon Travel Advisors, Uzair, for our tailored Umrah package. Uzair kindly offered me to send a few options based on our schedule and specific needs. He explained everything clearly, answered all of my questions with patience and guided me through the process to help me make the best decision.
Well done Uzair! Keep up the great work.
Shamoon Mirza
8 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Uzair provided professional guidance and support in arranging your tailored Umrah package. His patience, clear communication, and dedication to understanding your needs truly reflect the service we aim to provide. We appreciate your kind words and wish you a blessed and memorable Umrah journey.
I want to share how impressed I am with…
I want to share how impressed I am with the excellent service provided by Brother Uzair.
Thanks to his help, dedication, and resilience, I was able to achieve one of my dreams. He made the entire process smooth and was always supportive along the way.
I would highly recommend this company to anyone looking for a professional and reliable service.
4 de julio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback and recommendation! We're delighted to hear that Brother Uzair's dedication, support, and professionalism made your experience smooth and helped you achieve one of your dreams. We'll be sure to share your kind words with him. We truly appreciate your trust and wish you all the best on your journey!
Their customers services are the best
Their customers services are the best, and contact their customers throughout their journeys. Especially brother Naveed services is one of the best.
26 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We're delighted to hear that you had a great experience with our customer service team. We'll be sure to share your appreciation with Brother Naveed for his excellent support and dedication. We truly appreciate your trust and look forward to serving you again.
Brother Naveed took care of the Umrah…
Brother Naveed took care of the Umrah travel arrangements very well and our journey and stay was comfortable. thank you so much for all the help and great service
18 de agosto de 2025
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Brother Naveed took great care of your Umrah travel arrangements and helped make your journey and stay comfortable. We truly appreciate your kind words and look forward to serving you again in the future.
My experience was amazing because I…
My experience was amazing because I didn't need to worry about anything. Naveed organised and arranged everything for our group from visa to hotel transfers. I will definitely recommend and book through Naveed again.
25 de octubre de 2025
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Naveed took care of everything for your group, from visas to hotel transfers, making your experience completely stress-free. We truly appreciate your recommendation and look forward to assisting you again in the future.
Faheem was great from start to finish…
Faheem was great from start to finish in our whole booking
Process. No issues at all. Highly recommend for your future travels
17 de junio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We're glad to hear Faheem provided a smooth, hassle-free booking experience from start to finish. We truly appreciate your recommendation and look forward to helping you with your future travels.
Naveed is a star
Booking my trip was an absolute breeze thanks to Naveed! He was extremely professional, responsive, and went above and beyond to find the perfect flights and accommodations within my budget. 5 star
23 de junio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Naveed made your booking process smooth and stress-free, and went above and beyond to find the perfect options within your budget. We truly appreciate your 5-star review and look forward to assisting you again in the future.
Absolutely amazing service from brother…
Absolutely amazing service from brother Naveed! Highly recommend so kind, honest and great communication!
30 de junio de 2025
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We're delighted to hear that Brother Naveed provided you with amazing service, along with kindness, honesty, and great communication. We truly appreciate your recommendation and look forward to assisting you again in the future.
Mahnoor provided us with excellent…
Mahnoor provided us with excellent service, helping us find the right hotel and was very patient throughout the process.
20 de junio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We're delighted to hear that Mahnoor provided excellent service and was patient while helping you find the right hotel. We truly appreciate your support and look forward to assisting you again in the future.
Mahnoor from Zaitoon Travel was very…
Mahnoor from Zaitoon Travel was very helpful with finding accommodation and arranging smooth transport for us. Everything went smooth and as planned. Excellent service.
20 de junio de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We're delighted to hear that Mahnoor from Zaitoon Travel was very helpful in arranging your accommodation and transport, and that everything went smoothly as planned. We truly appreciate your support and look forward to assisting you again in the future.
Brother Naveed at Zaitoon Travel gave…
Brother Naveed at Zaitoon Travel gave us excellent 5 Star treatment mashallah. All communication with him was timely and reliable and he gave a service which was catered according to all that we requested. I will always return back to him and I highly recommend Brother Naveed and Zaitoon Travels.
3 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We're delighted to hear that Brother Naveed at Zaitoon Travel provided you with excellent 5-star service and reliable communication, tailoring everything to your requirements. We truly appreciate your recommendation and look forward to assisting you again in the future.
Great customer service from naveed…
Great customer service from naveed zaitoon. Highly recommend. In shaa Allah will go again.
27 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We're delighted to hear that Naveed from Zaitoon Travel provided great customer service and that you would highly recommend us. We truly appreciate your support and look forward to assisting you again in the future!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.