I booked an Umrah trip for my parents with Ahmed and it was such a smooth experience. He created a few packages based on our preferences and arranged everything promptly once we had finalised a packa... Ver más
La empresa ha respondido
Zaitoon Travel
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Consulta las opiniones de los clientes
Zaitoon travel Stratford London great customer service, they contact time to time. We fase some problem, flight ishue but it was from British airways not from zaitoon. I went for Umrah many times onl... Ver más
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After having been let down by another travel agency just over a week before our proposed travel date. A sister introduced Zaitoon Travel to me and I immediately contacted them on Monday the 28th and b... Ver más
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Amazing Service from Ahmed – Highly Recommend! My husband and I recently booked our Umrah trip through Ahmed, and we honestly couldn't be happier with the service we received. From sta... Ver más
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Información sobre la empresa
Escrito por la empresa
Travel from UK to Saudi Arabia to perform Hajj and Umrah cost effectively with Flat discounted hotels and cheapest flight to make your spiritual journey memorable. Gain other privileges included in your luxurious packages in affordable rates for you to...
Información de contacto
Suite No.1 , The Old Dispensary , 30 Romford Road , , E15 4BZ, Stratford London, Reino Unido
- 0203 322 5191
- inquiry@zaitoontravel.co.uk
- www.zaitoontravel.co.uk
Incumplimiento de directrices
Didn't use them but they set a high standard
I only did some consultations and quotations but Faheem was spectacular. He went above and beyond was very helpful related tailored packages. Only reason we didn't use their services was because of costs. I will definitely use them in future if I go again in'sha'Allah. I definitely recommend this company for anyone who hasn't been to umrah before!
10/10 for Faheem he is an asset for the company and I definitely felt cared for!
17 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Faheem provided such exceptional support and tailored guidance. We completely understand your decision regarding costs and truly appreciate your consideration. Your recommendation means a lot to us, and we look forward to assisting you in the future!
Mashallah Brother Faheem
Mashallah Brother Faheem has really looked after me, So far I would highly recommend him at Zaitoon travel. With an incredibly busy schedule I haven’t had the time to search or look into an umrah package. Brother Faheem listened to my criteria and made it happen while also providing insightful information to ensure a smoother experience. Looking forward to going and will further update on my return.
11 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you so much for your kind words and trust in our services. It truly means a lot to us that brother Faheem was able to assist you according to your needs and make the process smooth despite your busy schedule. We’re grateful for your recommendation and are delighted to be part of your Umrah journey. InshaAllah, we hope you have a spiritually uplifting and seamless experience, and we look forward to hearing about your journey upon your return.
I had used zaitoon travel for my trip…
I had used zaitoon travel for my trip to Saudi Arabia and the service u was provided with was great. Talha was handling our travel and was exceptional in helping me throughout my trip as we faced difficulties with flights being cancelled with the current situation. He responded quickly and was always ready to help. Would highly recommend and would use this agency again in the future.
30 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback and for choosing Zaitoon Travel for your trip to Saudi Arabia. We’re really pleased to hear that Talha was able to support you throughout your journey, especially during the unexpected flight cancellations. Your appreciation of his quick responses and dedication means a lot to our team. We’re grateful for your recommendation and look forward to assisting you again in the future!
Great Umrah package
Our umrah trip was amazing and organised very well by Talha! He was very helpful and created a brilliant package. Alhamdulillah me and the family had a great experience.
1 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your lovely feedback. We’re delighted to hear that you and your family had an amazing Umrah experience and that everything was well organized by Talha. Alhamdulillah, it’s always our goal to provide smooth and memorable journeys, and we truly appreciate your kind words and trust in our service. We look forward to serving you again in the future!
Umrah booking
Sajida was very helpful from start to finish and helped arrange our umrah visit to madinah and Makkah. Would definitely recommend as everything was delivered in terms of hotels Nd transfers.
16 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Sajida was helpful from start to finish and made your Umrah journey to Madinah and Makkah smooth and well-organized. It’s great to know everything from hotels to transfers was delivered as promised. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Mahnoor did an excellent job organizing…
Mahnoor did an excellent job organizing our Antalya trip. Everything was smooth, well-planned, and stress-free from start to finish. She was responsive and understood what we wanted. Highly recommend her for a hassle-free travel experience!
2 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Huge thanks for your kind words! We’re thrilled to hear that Mahnoor made your Antalya trip smooth, well-organized, and stress-free from beginning to end. She truly cares about understanding each traveler’s needs and delivering a seamless experience, so it means a lot to know she got it just right for you. Your recommendation is greatly appreciated, and we look forward to helping you plan your next adventure!
Excellent service from Mahnoor
We had an amazing experience booking our Turkey package with Mahnoor! From start to finish, she was incredibly helpful, professional, and attentive to every detail. She took the time to understand exactly what we wanted and created a perfectly tailored itinerary that exceeded our expectations.
Her communication was excellent throughout, and she made the entire process smooth and stress-free considering we were a group of 9 adults and 3 babies. Thanks to Mahnoor, our trip to Turkey was unforgettable, and we didn’t have to worry about a thing. She was on hand and available to deal with any queries throughout the trip.
Highly recommend her services to anyone planning a trip—she truly goes above and beyond!
2 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that Mahnoor made your Turkey trip such a memorable and seamless experience, especially while managing arrangements for a large group. Her dedication to understanding your needs and crafting a perfectly tailored itinerary truly reflects her commitment to exceptional service. It’s great to know her communication and support throughout the journey gave you complete peace of mind. Your recommendation means a lot to us, and we look forward to helping you plan many more unforgettable trips in the future!
Great package
We recently returned from a family holiday in Antalya, Turkey, organized by Mahnoor. After booking several Umrah trips with her in the past, we knew we were in good hands, but the tailor-made holiday package she put together was exceptional. Mahnoor is a professional and patient agent who consistently delivers great service. We wouldn't hesitate to book with her again.
Thank you Mahnoor ******
2 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your continued trust and for sharing such thoughtful feedback! We’re delighted to hear that your family holiday in Antalya was exceptional and lived up to your expectations, especially after your previous Umrah experiences with Mahnoor. Her professionalism, patience, and dedication to creating personalized travel experiences truly set her apart, and it’s wonderful to know she delivered once again. We sincerely appreciate your loyalty and look forward to helping you plan many more memorable journeys in the future!
Great experience
I completed my Umrah alhamdolilah, the experience was smooth and great. Faheem helped me throughout the whole process, made the bookings based on my needs and when I was in Saudi Arabia kept checking on me and made sure everything was smooth. Overall very thankful for the support from Faheem and the team.
1 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Alhamdulillah, we’re so pleased to hear that you had a smooth and fulfilling Umrah experience! Thank you for your kind words—Faheem will be delighted to know his support and care made a difference throughout your journey. Ensuring comfort, peace of mind, and personalized service for our pilgrims is always our priority. We truly appreciate your trust in us and look forward to assisting you again in the future.
Sajida Sister helped me a lot and an…
Sajida Sister helped me a lot and an excellent customer service.
10 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind words! We’re so pleased to hear that Sajida Sister provided you with excellent customer service and was able to support you throughout your journey. Your appreciation means a lot to us, and we look forward to assisting you again in the future!
A very challenging time experienced…
A very challenging time experienced with Umrah flights cancelled due to escalation of Middle East situation but Alhamdullillah the team especially Ahmed has been very supportive. There has been regular communication, feedback and subsequent follow-up. Great service from Zaitoon Travel and Ahmed.
22 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Alhamdulillah, thank you for your patience and for sharing your experience during such a challenging time. We’re truly glad to hear that despite the disruptions, Ahmed and the team were able to support you with regular communication and timely follow-ups. Providing reassurance and dependable service in difficult situations is very important to us. Your kind words mean a lot, and we appreciate your trust in Zaitoon Travel we’re always here to assist you whenever you need us.
Excellent service from Faheam
Excellent service brother Faheam is the man to go. He made the experience smooth and easy woth always providing various options to suit my needs.
7 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Faheem provided you with excellent service and made your experience smooth and hassle-free. It’s great to know he offered flexible options tailored to your needs. We truly appreciate your recommendation and look forward to assisting you again in the future!
We have travelled before twice using…
We have travelled before twice using Zaytoon travels services. Alhamdulilla we have received excellent service from the team. This is our 3rd time booking Umrah with Zaytoon travels again we have received top quality service from brother Faheam. Keeping in mind with what is happening currently with travels around the world he has been keeping us updated and helping us decide what is the best method for our upcoming Umrah.
Thank you brother Faheam. May Allah give Barakh to Zaytoon travels.
7 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you so much for your continued trust and kind words! We’re truly grateful to have supported you on your Umrah journeys for the third time. Alhamdulillah, it’s wonderful to hear that Brother Faheem has once again provided you with excellent guidance, regular updates, and thoughtful support during these uncertain travel times. Your loyalty and prayers mean a lot to us. May Allah accept your Umrah, bless your journey, and place barakah in your travels and experiences with Zaytoon Travels.
Best packages satisfied service,
Best packages satisfied service,
From sajida highly recommended.
12 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re so pleased to hear that you’re satisfied with our packages and service, and that Sajida was able to assist you well. Your recommendation truly means a lot to us, and we look forward to serving you again in the future!
Mixed feelings
The transport between Madina Makka and Jeddah was good. But everything else was a blur, hotels the agent was unclear, Alshohada Hotel for 4 people not the best. The flights were very unclear for a very long time. Stuck at our transit on the return flight stressing. Honestly, if they had been clear then to be honest it wasn't their fault, it was the airports and air services but it is their service that they deal with it at least when they can not ignore it until last second.
If they are inexperienced then May Allah grant them towfiq for better services and ease in their dealings.
2 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Dear Sir,
I apologize for the inconvenience, but I am very surprised. We asked you multiple times in writing during your journey if you experienced any problems, and you consistently told us in writing that everything was going smoothly and perfectly. Given that, why have you posted inaccurate information here? This is an Umrah journey—please do not misguide others
Very Bad
I had an absolutely terrible experience with Zaitoon Travel. Our flight was canceled, and to make matters worse, they did nothing to help us. No compensation, no alternative arrangements—just complete silence and zero support. I would never recommend them to anyone. Save yourself the headache and go with a different agency or book it yourself.
2 de abril de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Dear Sir,
I apologize for the inconvenience, but I am very surprised. We asked you multiple times in writing during your journey if you experienced any problems, and you consistently told us in writing that everything was going smoothly and perfectly. Given that, why have you posted inaccurate information here? This is an Umrah journey—please do not misguide others
Amazing experience
The hotel is very nice and close to the land of the haram. Faheem’s service was very good and he took good care of us and everything. Will most definitely go through him again.
26 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your lovely feedback! We’re delighted to hear you enjoyed your stay and found the hotel conveniently close to the Haram. It’s wonderful to know that Faheem provided you with attentive and caring service throughout your journey. Your trust and kind recommendation mean a lot to us, and we look forward to assisting you again in the future!
I have booked again through Faheem
I have booked again through Faheem. He has been exceptional from start to finish. Unfortunately this time round we could not travel due to my father falling ill. Faheem worked tirelessly to get me a refund through the airline and help me with all documents for the travel insurance.
Would definitely use Zaitoon travel again and Faheem for his outstanding customer support.
31 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you so much for your thoughtful feedback. We’re truly sorry to hear about your father’s illness and pray for his complete and speedy recovery, Ameen. Despite the circumstances, we’re glad Faheem was able to support you throughout the process, assisting with the airline refund and insurance documentation with care and dedication. Your kind words about his outstanding service mean a lot to us. We deeply appreciate your continued trust in Zaitoon Travel and look forward to serving you again when the time is right.
Respuesta de Zaitoon Travel
Thank you for your feedback! We’re glad to hear you had a great experience with our service. We truly appreciate your support and look forward to serving you again in the future!
Faheem 5 * representive
Faheem was the representative that looked after my booking for my Umrah trip. He was excellent throughout the process providing me clear and professional support. Fahim was very diligent in finding me the best flights and accommodation. Thank you
30 de marzo de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you so much for your kind feedback! We’re delighted to hear that Faheem provided you with excellent, clear, and professional support throughout your Umrah booking. It’s wonderful to know he was diligent in securing the best flights and accommodation for your journey. Your appreciation means a lot to us, and we look forward to assisting you again in the future!
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