I booked an Umrah trip for my parents with Ahmed and it was such a smooth experience. He created a few packages based on our preferences and arranged everything promptly once we had finalised a packa... Ver más
La empresa ha respondido
Zaitoon Travel
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Consulta las opiniones de los clientes
Zaitoon travel Stratford London great customer service, they contact time to time. We fase some problem, flight ishue but it was from British airways not from zaitoon. I went for Umrah many times onl... Ver más
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After having been let down by another travel agency just over a week before our proposed travel date. A sister introduced Zaitoon Travel to me and I immediately contacted them on Monday the 28th and b... Ver más
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Amazing Service from Ahmed – Highly Recommend! My husband and I recently booked our Umrah trip through Ahmed, and we honestly couldn't be happier with the service we received. From sta... Ver más
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Información sobre la empresa
Escrito por la empresa
Travel from UK to Saudi Arabia to perform Hajj and Umrah cost effectively with Flat discounted hotels and cheapest flight to make your spiritual journey memorable. Gain other privileges included in your luxurious packages in affordable rates for you to...
Información de contacto
Suite No.1 , The Old Dispensary , 30 Romford Road , , E15 4BZ, Stratford London, Reino Unido
- 0203 322 5191
- inquiry@zaitoontravel.co.uk
- www.zaitoontravel.co.uk
Incumplimiento de directrices
Although I didn’t book for October in…
Although I didn’t book for October in the end. Brother Ahmed went above and beyond sharing his time with me going through multiple packages. Forever grateful brother. Make dua for me as I will for you
5 de febrero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind words and thoughtful feedback. We’re truly glad to hear that Brother Ahmed took the time to support you and guide you through different Umrah packages, even if you didn’t proceed this time. Your appreciation means a lot to us, and we will definitely share your message with him. We pray you are blessed with the opportunity to perform Umrah in the near future!
Very helpful in renewing my umrah visa…
Very helpful in renewing my umrah visa so fast within 2 days
1 de febrero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re really pleased to hear that we were able to assist you with your Umrah visa renewal so quickly within just 2 days. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Faheem brother was really helpful and…
Faheem brother was really helpful and very professional on his job helping me getting my umrah package perfectly
4 de febrero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Brother Faheem was helpful and professional in arranging your Umrah package perfectly. Your appreciation means a lot to us, and we’ll be sure to share your words with him. We look forward to serving you again in the future!
Great customer service with Sajida
Great customer service with Sajida, she has been working around the clock to provide us with suitable packages taking into consideration all our needs
2 de febrero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Sajida provided excellent customer service and went above and beyond to find suitable packages while carefully considering all your needs. Your appreciation means a lot to us, and we’ll be sure to share your words with her. We look forward to assisting you again in the future!
Excellent
I had a wonderful experience with uzair
He was very helpful
2 de febrero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that you had a wonderful experience with Uzair and that he was very helpful. Your appreciation means a lot to us, and we’ll be sure to share your words with him. We look forward to assisting you again in the future!
Nice package. Be Abdullah Ahmed was very helpful and professional
The company services were excellent. They were honest and prompt to respond to customers enquiries
12 de noviembre de 2025
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re really pleased to hear that you found our services excellent and appreciated our honesty and prompt responses to your enquiries. Your support means a lot to us, and we look forward to serving you again in the future!
Sajida helped book our umrah
Sajida helped book our umrah, she answered all questions clearly and made it a very smooth process for a great price!
Will definitely be using you guys again.
Thank you sajida
27 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Sajida was able to assist you with your Umrah booking and made the process smooth, clear, and affordable for you. Your appreciation means a lot to us, and we’ll be sure to share your words with her. We look forward to serving you again in the future!
Excellent service/ patient and polite agent called Fahrem
Excellent service. Faheem was really kind and helpful and very patient.
Really helped in getting my e waiver visa. He gave good advice and was prompt in reply to what’s App messages.
Thank you Faheem from Zaitoon travel. Would really recommend to others. Good travel agent.
Shagufta
31 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback, Shagufta! We’re delighted to hear that you received excellent service and that Brother Faheem was kind, patient, and helpful throughout the process. It’s great to know he was able to assist you with your e-waiver visa and provide prompt and helpful guidance on WhatsApp. Your recommendation means a lot to us, and we’ll be sure to share your kind words with him. We look forward to assisting you again in the future!
Very excellent experience!
I had a very good experience with Faheen he was very helpful. I refer him I liked his work he tried very hard. Thank you
28 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re really pleased to hear that you had a very good experience with Faheem and that he was helpful and dedicated throughout. Your recommendation and appreciation mean a lot to us, and we’ll be sure to share your kind words with him. We look forward to assisting you again in the future!
Brother Ahmed at Zaitoon travels…
Have not received my refund over 2 weeks.. what a shame, they promise you with good deals into buying the package but once your plan changes for any reason, they behave unprofessionally. Very disappointed. Can’t trust them anymore.
29 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your feedback, and we sincerely apologise for the delay in your refund. We understand your frustration and this is not the standard of service we aim to provide. Please share your booking details with us so we can urgently look into this and resolve it as quickly as possible.
I had a wonderful experience with this…
I had a wonderful experience with this travel agency while booking my Umrah package. The brother nam uzair was extremely kind, patient, and professional. I have a disability and cannot walk long distances, so I requested hotels that would be comfortable and suitable for my condition. He went out of his way to help me and carefully arranged hotels and flights that matched my needs perfectly.
He was very understanding, supportive, and truly cared about my comfort throughout the process. I am very grateful for his help and honesty. In the future, I would definitely love to travel with this agency again, and I highly recommend them to anyone looking for reliable and compassionate service.
28 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your heartfelt feedback! We’re truly grateful to hear about your positive experience and that Uzair was able to support you with such care, understanding, and professionalism. It means a lot to know that your needs were thoughtfully considered and that your journey was made comfortable and stress-free. Your kind words and recommendation are deeply appreciated, and we look forward to assisting you again in the future!
Alhamdulillah
I'm planning my Umrah trip to Saudi Arabia with sister Sajida and I'm really impressed so far! Alhamdulillah, she has handled everything from flights to accommodation and even sorted out my visa. Super knowledgeable about the country and its culture, gave me loads of useful tips to make my spiritual journey smooth. Communication has been spot on, responded to all my queries quickly. Would definitely recommend and use again. May Allah accept our Umrah and prayers 🙏
28 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We’re delighted to hear that Sajida has made such a positive impression and is supporting you every step of the way with your Umrah planning. It’s great to know that her knowledge, attention to detail, and clear communication have helped make your journey smooth and stress-free. Your recommendation means a lot to us, and we truly appreciate your kind words. May Allah accept your Umrah and prayers!
I am currently in Madinah on my first…
I am currently in Madinah on my first Umrah tour. I’m here with my elderly parents who have mobility issues. At first I was anxious about coming here with them as I was concerned about how I’d manage. Alhamdo’Lillah I booked through brother Faheem who reassured me the hotels would have easy access to both Al-Harams and truthfully speaking everything has been above my expectations, so much so that I have already booked my next package, again with brother Faheem Insha’Allah for later this year. I 100% recommend Zaitoon Travel. The very personal service I have received has been exceptional. Brother Faheem has been in touch with me throughout the trip to check if everything is to my satisfaction offering advice and guidance as needed. If you’re considering Hajj/Umrah then please consider Zaitoon Travel as I’m confident you won’t be disappointed Insha’Allah.
25 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful and detailed feedback! We’re truly delighted to hear that your Umrah journey in Madinah has exceeded your expectations, especially while travelling with your elderly parents. It’s heartening to know that Brother Faheem’s reassurance, support, and ongoing care throughout your trip have made such a positive difference. Your trust and recommendation mean a great deal to us, and we’re honored to be part of your blessed journey. We look forward to assisting you again later this year, In Sha Allah. May Allah accept your Umrah and grant ease and comfort to you and your family!
I am very happy to contact Zaitoon…
I am very happy to contact Zaitoon company,Brother Ahmed is very helpful and cooperative to provide best packages and all details.
24 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that Brother Ahmed was helpful and cooperative in providing you with the best packages and clear details. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
UMRAH 2025
Brillant service and prices. I used a brother called Uzair and he did everything that i needed for my familys first umrah alhumdudillah. I shall defo be using this company whenever i get called by Allah again. Jzk so much Uzair may Allah reward you for your service and work.
27 de noviembre de 2025
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We’re truly pleased to hear that Brother Uzair was able to assist you and your family with your first Umrah and make the experience smooth and well-organised, Alhamdulillah. Your kind words and duas for him mean a lot to us, and we will be sure to pass them on. We look forward to serving you again whenever you are blessed with the opportunity to travel for Umrah!
It was all nice both in Makkah and…
It was all nice both in Makkah and Madinah
Thanks alot
Special thanks to Faheem Bahi who managed all this for us
17 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re delighted to hear that everything went smoothly in both Makkah and Madinah and that you had a pleasant experience. A special thank you for your appreciation of Brother Faheem—he will be very happy to know he could assist you well. We truly appreciate your support and look forward to serving you again in the future!
Very helpful with my Ummrah package…
Very helpful with my Ummrah package thank you to UZAIR for helping me sort it out today
16 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re glad to hear that Uzair was very helpful in arranging your Umrah package and made the process smooth for you today. Your appreciation means a lot to us, and we’ll be sure to share your kind words with him. We look forward to assisting you again in the future!
Our experience has been excellent so…
Our experience has been excellent so far with faheem has answered all questions as I’m a bit apprehensive he has however replied very quickly and been excellent we are travelling in February so will update inshallah once we have travelled
13 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your kind feedback! We’re glad to hear that Brother Faheem has been able to answer all your questions and provide quick, helpful responses, especially as you prepare for your upcoming journey. Your comfort and confidence are very important to us, and we’re pleased to support you throughout this process. We look forward to hearing about your experience after your travel in February, In Sha Allah, and we pray you have a smooth and blessed Umrah journey!
Zaitoon Travels/Sister Sajida's package planning = ease, understanding and comfort Alhamdulillah
Alhamdulillah my experience with sister Sajida for my parents Umrah travel arrangements was exceptional. From her dedication to providing comprehensive support, even during non working hrs (may Allah SWT reward her good efforts) extending far beyond the typical scope of a travel agent's responsibilities! Even before I committed to travelling with Zaitoon, she offered me invaluable guidance and reassurance, addressing all my concerns with patience and empathy. She went far beyond trying to sell me a package, and every conversation was led by her fear of Allah and her want to do honest work and service to people. This level of care fostered a sense of trust and comfort, which I much appreciated when planning such a significant trip.
Her expertise in compiling the Umrah packages was clear, with meticulous attention to detail in every aspect, from flights and accommodation to ground transportation and visa processing. She really respected my needs and preferences as well as my budget, and treated the packages as if it was her own parents going for Umrah! All of the travel agents i interacted with were very nice, but what truly set her apart was her genuine emotional support. She even made dua that even if I didn't go with Zaitoon Travels, she genuinely prayed I am able to facilitate Umrah for my parents. This sincerity and honesty made me aware that the company she works for must be an honest and well respected place - Zaitoon Travels well done for having an employee like her! she deserves far more than a bonus please aha
Unfortunately I couldn't proceed with the trip due to my parents circumstances, but during the moments of stress and anxiety, her comforting words and reassurance was a profound source of strength for me Alhamdulillah, she genuinely made me feel cared for. Arranging umrah with sister Sajida transformed what could have been a stressful planning process into a easier and spiritually uplifting experience. I wholeheartedly recommend sister Sajida to anyone seeking not just a travel agent, but a compassionate guide for their Umrah/Hajj! InShaAllah, when my parents situation gets better, i will plan my mum's and my family's first Umrah with Zaitoon Travels.
JazakAllah for all of your help, support and guidance sister Sajida, you have been very helpful Alhamdulillah! May Allah SWT continue to reward you and facilitate Umrah for you and your parents many times!
11 de enero de 2026
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your heartfelt and detailed feedback. We are truly grateful to hear that Sister Sajida provided such compassionate, patient, and supportive guidance throughout your Umrah planning for your parents. It’s wonderful to know she was able to bring you comfort, clarity, and reassurance during a stressful time, even beyond expectations. Your kind words and prayers mean a lot to us, and we will be sure to share them with her. We pray Allah makes it easy for your parents and grants you the opportunity to perform Umrah together in the future!
Memorable Umrah 2025
I had an excellent experience with Zaitoon Travel, and I would especially like to thank Uzair for his consistent support throughout our Umrah trip — even while I was abroad.
Everything was sorted well in advance, from transportation,hotel and visas, and Uzair guided us clearly on what needed to be done at every stage.
Communication was always a top priority, despite time zone differences, and there were no hidden or extra costs involved.
The hotels arranged were top class, and the entire experience of Umrah for my children and our family was truly memorable. Alhamdulillah, it was a smooth and stress-free journey.
I would highly recommend Zaitoon Travel to anyone planning Umrah. Lots of duas for the very helpful and dedicated agent, Uzair. May Allah reward him abundantly. Ameen
19 de diciembre de 2025
Opinión espontánea
Respuesta de Zaitoon Travel
Thank you for your wonderful feedback! We’re truly delighted to hear that you had an excellent and stress-free Umrah experience with Zaitoon Travel, and that Uzair provided consistent support throughout your journey, even while you were abroad. It’s great to know that everything—from visas and transportation to hotels—was well organised in advance and that communication remained clear at every stage. We’re especially pleased your family and children had a memorable experience, Alhamdulillah. Your kind words and duas for Uzair mean a lot to us, and we will be sure to share them with him. We look forward to serving you again in the future!
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