Invested in Cheltenham Place two year ago with a guaranteed 7% net rental for 10 years. X1 recently emailed to suggest they were "pausing" this arrangement for 2026. have served them notice of a breac... Ver más
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Consulta las opiniones de los clientes
Cheltenham Place's 10-year assured rental is temporarily paused after 1 year. This is crazy! They didn't respond to my emails and I do not know what to do now. Please avoid at all cost. I am in the... Ver más
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Melissa Green is a credit to this industry AND this company. I won’t go into the background but Melissa always endeavours to assist wherever possible. She is responsive, often outside work hours, a... Ver más
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I bought an apartment in Media City last year. The process was are very straight forward and the apartment has been rented ever since. Highly recommended! Also, having the lettings office downstairs m... Ver más
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Unpaid Agency Commissions Fees / Emails Ignored / Misleading
STAY AWAY from X1 Developments, Sales & Lettings and anything related to X1!
First and foremost, communication with X1 Developments and X1 Sales is an absolute nightmare. Despite sending multiple emails OVER 3 MONTHS inquiring about the progress of our transaction and other concerns, we were ignored and kept in silence constantly.
Furthermore, what's even more disheartening is that they have not paid us the commission fees, as agreed upon in the contract. This is an outright breach of trust and a blatant display of dishonesty. It's incredible how X1 Development & Sales can expect to maintain any semblance of professionalism when they can't even fulfill their basic financial obligations. It's as if they think they can get away with misleading their business partners and clients. This level of unprofessionalism is unforgivable and indicative of a company that operates with complete disregard for ethical business practices.
Louis Smith has signed the Agency Fee Agreement and confirmed multiple times when was chased, that the payment of commission would be paid soon, as soon as 4 months have passed and we have been kept in the dark and in silence.
In conclusion, avoid X1 at all costs. They have demonstrated an alarming lack of professionalism, integrity, and customer service.
louis@х1developments - Louis Smith X1
aaron@x1developments - Aaron Malek X1 - Senior Property Consultant - Sales Cheltenham Place
melissa@x1management - Melissa Green - Operations Manager X1 Development & Lettings
ant@x1developments - Anthony Bennett - Development Manager X1
legals@x1developments - Legal Team did not answer to any of the emails regarding the matter.
Seems like everyone follows the same pattern of ignoring business partners and clients emails.
We are now left with no choice to pursue legal actions against X1 Developments and Louis Smith.
26 de abril de 2023
Opinión espontánea
Respuesta de X1 Developments
Hello Alexandra,
Thank you for sharing your concerns. I’m genuinely sorry to hear about the delayed commission payments and the lack of communication.
Your frustration is valid, and I want to assure you that we take this matter very seriously. I’ve escalated this to the relevant teams for urgent attention to ensure the situation is reviewed and resolved as soon as possible.
If you’d like to provide any additional details or discuss further, please don’t hesitate to email us at feedback@x1developments.com.
Best regards,
X1 Developments
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