XP Opiniones 

One star. XP swears up and down they give you a guaranteed offer in 24 hours. I submitted my ticket, waited, and what do I get? A canned email saying “we’re unable to make an offer at this time.” That’s not a guarantee. That’s a lie.

They throw around words like “supply and demand” to sound official but really it’s just an excuse to back out. If you can’t actually guarantee anything, don’t advertise it. I wasted my time on this garbage and got nothing but a copy and paste rejection.

XP Tickets is a joke.

I’ve been in ticketing long enough to spot theater. XP markets itself as fan-centric and transparent. My experience says otherwise.

1. Anonymous, shifting communication. We received unsigned “XP Team” emails that invoked “authorities,” claimed accounts were “suspended,” and demanded paperwork that Ticketmaster does not ask transfer recipients for. When pressed for the actual case references and notices, XP went quiet.

2. Contradictory behavior. They were buying from us one day. The next day they said they could not transact and floated intimidation language. When challenged, the story changed again. That is not transparency. That is evasion.

3. KYC posturing without accountability. They demanded future KYC while refusing to identify who was emailing. You cannot demand identity verification from partners while hiding your own.

4. Process ignorance. Ticketmaster maintains transfer logs and order metadata. Asking a recipient for the original purchaser’s receipt reads like fishing, not resolution.

5. Privacy and tracking concerns. XP’s site loads a stack of third-party scripts and session logging tools. In my opinion the scope of tracking is excessive for a “fan-first” brand.

I did not see adequate, plain-language disclosure that matches what is actually running. That is a privacy red flag.

Bottom line: I value straight dealing. We provided clear, professional requests for documentation so we could help resolve the issue. XP responded with silence and tone shifts. If you care about consistent, accountable partnerships, proceed with caution.

I gave XP a chance because I read their Substack about being fan-first, fast, and transparent. It sounded great. In reality, it was the most frustrating and disrespectful selling experience I’ve had.

I got matched with someone named Rob. He started the trade, then canceled it when Ticketmaster split the tickets. Fair. I followed up right away with the updated transfer link and told him the third ticket would follow. That was over an hour ago. He vanished.

No message, no update, nothing. Just silence while I sat around waiting. And yes, the original link no longer works. So clearly he was aware.

Later I found out Rob is likely related to the founder. That just makes it worse. If this is how sellers get treated by people tied to the platform, I can’t imagine what the standard is for everyone else.

XP talks a big game about support and clarity, but when it mattered, I got ghosted and ignored after doing everything right.

Disappointed doesn’t even begin to cover it.