My name is Patrick Mabena, I bought a solar battery in June. Order no: 13702 .It has not been delivered todate. I have also demanded a refund. No response so far Very poor service. Poor communicatio... Ver más
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Consulta las opiniones de los clientes
Their catalogue is great with highly competitive pricing. They are very trustworthy and professional. They do take a bit of time to respond to customers, but other than that i will highly recommended... Ver más
Battery pricing is value for money, I bought a 669 - 80AH for my Isuzu. Order processed and delivered well before my date of expectation, battery received as advertised and working well. 18 mon... Ver más
With every business there is always more than one of the same places selling the same things... Prices may be different... We support This business in particular not only because of the quality of t... Ver más
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Información sobre la empresa
Escrito por la empresa
X Solar is a proudly South African online retailer dedicated to providing reliable solar, backup power, and electrical solutions to customers nationwide. Our mission is to make quality energy products more accessible by offering competitive pricing, knowledgeable support, and dependable nationwide delivery.
Información de contacto
3,6
Medio
120 opiniones
Invita a los clientes a opinar
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Ha contestado el 17% de las opiniones negativas
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I have not received my order that I…
I have not received my order that I ordered on the 1st of August
17 de agosto de 2026
From the beginning of this purchase the…
From the beginning of this purchase the agent I chat with on whatsapp was very helpful and demonstratef highly professional chat. I am happy about the product as exactly as advertised and delivery was as promised. Regards
6 de agosto de 2026
Terrible service
I have not received my product yet nor has it been collected by the courier company. I find the customer service terrible, still waiting for a response.
7 de agosto de 2026
Happy with the service but i would like…
Happy with the service but i would like to see an upgrade to the delivery system
But great stuff 👌
7 de agosto de 2026
Order took two weeks to arrive with…
Order took two weeks to arrive with poor communication, service
7 de agosto de 2026
Respuesta de Xsolar
We sincerely apologise for the delay with your order. As reflected in our communication, we had confirmed the delivery address and even followed up with the courier regarding the collection and delivery. Unfortunately, the courier was unable to locate the address on their initial attempt, which resulted in the delivery taking longer than expected.
We completely understand your frustration, especially with the order ultimately taking two weeks to arrive. We’re pleased that the order has now been delivered, but we apologise for the inconvenience and the delay caused during the courier process.
We are also reviewing this with the courier to help prevent similar delivery issues in the future. Thank you for your patience and understanding.
Exceptional service from XSolar.
Delivery on time, product is great.
The whole process was exceptional and efficient. Would highly recommend to friends and family.
5 de agosto de 2026
Respuesta de Xsolar
Thank you so much for the wonderful 5-star review! ⭐⭐⭐⭐⭐ We really appreciate your kind words and are thrilled to hear that you were happy with the product, delivery and overall service.
Thank you for choosing X Solar and for recommending us to your friends and family. We truly appreciate your support! 🙏☀️
I've ordered my battery online with…
I've ordered my battery online with you. Email notifications was on track and speedy delivery within its 3 to 5 working days. Well done
5 de agosto de 2026
Respuesta de Xsolar
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you were happy with the communication, order updates and delivery time.
We really appreciate you choosing X Solar and taking the time to share your experience. Thank you for your support! 🙏☀️
Haven't received package
Haven't received package. Shows multiple collection failure attempts.
Edit date 28-08-2026. Still haven't received package, at one point I was lucky enough to speak to someone that changed the story that all the items were broken and they could offer me a refund. I still haven't received my refund either. Now the phone is permanently engaged and the Whatsapp AI has generic response only.
It's been close to a month now.
3 de agosto de 2026
Respuesta de Xsolar
We sincerely apologise for the delay with your delivery. As discussed, we have confirmed that the courier made collection attempts outside of our business operating hours, which resulted in the collections being unsuccessful.
We are currently rebooking the collection with the courier and will be following up to make sure it is successfully collected and gets moving as soon as possible.
We understand the frustration this has caused and sincerely apologise for the inconvenience. Thank you for your patience and understanding.
The product is working well with no…
The product is working well with no issues and the administration was smooth
27 de julio de 2026
Respuesta de Xsolar
Thank you so much for the wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re really pleased to hear that the product is working well for you and that your overall experience with X Solar was smooth and hassle-free.
We truly appreciate your support and taking the time to share your experience. Thank you for choosing X Solar! 🙏☀️
The LiFePO4 that I bought were used and…
The LiFePO4 that I bought were used and 4 out of 8 I purchased was dead
3 de agosto de 2026
Respuesta de Xsolar
Hi Moeketsi,
We’re very sorry to hear about your experience with the batteries. We take your feedback seriously and would really appreciate the opportunity to assist and resolve the issue.
Please contact us directly before leaving a review, as we are always happy to investigate any issue and find a suitable solution for you.
For LiFePO4 cells, we also recommend topping up/fully charging the battery cells before first use, as this helps ensure the cells are properly balanced and ready for operation.
Please contact our team with your order details so we can investigate the 4 batteries that are not working:
📞 Office: 031 463 5128
📱 WhatsApp: 075 399 7807
📧 Email: sales@xsolar.co.za
We look forward to assisting you and resolving this for you.
Kind regards,
X Solar Support Team
Excellent service and delivery on…
Excellent service and delivery on point, so keep up the good work you doing and I got what I ordered correctly...I can recommend any one to you. Great work 👏
5 de agosto de 2026
Respuesta de Xsolar
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you received exactly what you ordered and that you were happy with both our service and delivery.
Your recommendation means a lot to us and we truly appreciate your support. Thank you for choosing X Solar, and we look forward to assisting you again in the future! 🙏☀️
Service was very good and fast
Service was very good and fast , friendly people to work with..
29 de julio de 2026
Respuesta de Xsolar
Thank you so much for the wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re so pleased to hear that you found our service fast and that our team was friendly and easy to work with.
We truly appreciate your support and taking the time to share your experience. Thank you for choosing X Solar! 🙏☀️
With every business there is always…
With every business there is always more than one of the same places selling the same things... Prices may be different... We support This business in particular not only because of the quality of the products, but more importantly the service and love that's given from the owners, always ready to assist, always goes the extra mile and won't let any of their customers down.
Definitely recommended ⭐⭐⭐⭐⭐
9 de julio de 2026
Opinión espontánea
Respuesta de Xsolar
Thank you so much for your kind words and recommendation! 😊
We truly appreciate your support and are grateful that you've recognized not only the quality of our products but also the service we strive to provide. Going the extra mile for our customers is at the heart of everything we do, and feedback like yours means the world to our team.
Thank you for choosing X Solar. We look forward to assisting you again in the future! ☀️🔋
Respuesta de Xsolar
hank you for your wonderful review! ⭐⭐⭐⭐⭐
We're delighted to hear you're happy with the quality of our products, our pricing, and the fast delivery. Your support and feedback mean a lot to us, and we truly appreciate you choosing X Solar.
We look forward to serving you again soon! ☀️🔋
Great price & quick delivery.
29 de julio de 2026
Respuesta de Xsolar
hank you for your 5-star review! ⭐⭐⭐⭐⭐
We're so glad to hear you were happy with our pricing and quick delivery. Your support means a great deal to us, and we appreciate you choosing X Solar.
We look forward to serving you again soon! ☀️🔋
Battery arrived very very fast and…
Battery arrived very very fast and works perfectly. Good Value for money
23 de julio de 2026
Respuesta de Xsolar
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're thrilled to hear your battery arrived so quickly and is working perfectly. Providing great value, quality products, and fast delivery is what we strive for every day.
Thank you for choosing X Solar—we truly appreciate your support and look forward to serving you again! ☀️🔋
Respuesta de Xsolar
Thank you for your 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear you were happy with our quick response and speedy delivery. Providing fast, reliable service is something we take great pride in.
Thank you for choosing X Solar. We truly appreciate your support and look forward to assisting you again! ☀️🔋
Excellent service and quick response
Excellent service and quick response. Also very friendly and helpful staff.
27 de julio de 2026
Opinión espontánea
I ordered solar lighting from…
I ordered solar lighting from SolarX
The order was processed efficiently and goods were delivered timeously.
The products SolarX offer have high quality standards and are durable.
I am very happy with SolarX services and will recommend this company at any given time
SolarX a five star rating from me!
.
19 de enero de 2026
Opinión espontánea
Great Work and always delivering on…
Great Work and always delivering on time with excellent team work, Well done guys 🫡
28 de julio de 2026
Opinión espontánea
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