Shachihata - Xstamper Opiniones 

953
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love XStamper pre-inked stamps, and use them for my notary stamp (rectangular and circular models). In addition, I use XStamper customized stamps for my notarial certificates to make filling them o... Ver más

Valorada con 5 estrellas sobre 5

Service was excellent, and I highly recommend ordering from Xstamper! Shachihata with was extremely helpful with information regarding the stamp that I have had for twenty years. The stamp itself... Ver más

Valorada con 5 estrellas sobre 5

I needed an ink refill for the Shachihata Page Number stamp I purchased from Amazon because the ink refill is not available at Amazon. I spoke to Gloria in customer service. She was very patient, tho... Ver más

Valorada con 5 estrellas sobre 5

Customer service is great, which made the ordering process easy. No a lot of companies offer custom stamps that are easy to order without a lot of restriction. Our first attempt at another company d... Ver más

Información sobre la empresa

  1. Tienda de suministros de oficina
  2. también en la categoría
  3. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Shachihata is a 3rd generation family-owned company, established over 90 years ago as ink chemists and stamp pad manufacturers. The Xstamper® was born in 1964. During R & D tests and numerous experiments, the addition of salt into an experimental rubber compound resulted in the development of cellular rubber for the most durable pre-inked stamps ever made. Later, Shachihata pioneered and developed laser manufacturing for faster and better print quality. Today Xstamper® offers more than just stock and custom made stamps. They offer pre-inked daters, self-inking stamps and daters, engraved plaques and awards, name badges and non-porous pre-inked stamps for permanent markings.

Xstamper

Escrito por la empresa

World"s Greatest Stamp!
Shachihata’s flag ship line is Xstamper®. This premier brand name of pre-inked stamps is recognized in over 80 countries for unsurpassed quality and innovation. Xstamper® was the first to develop the pre-inked stamp. We stand behind our product with a lifetime guarantee on every Xstamper® Every day millions of people around the world turn to Xstamper® brand rubber stamps to assist them in their personal and business lives. They know they’ll be getting a sharp, laser-cut, clear impression every time. With its retractable frame, the pre-inked Xstamper® is always clean and eliminates the need for messy stamp pads. Our advanced technology allows up to 50,000 impressions before re-inking.

U.S. Corporate Headquarters

Torrance, California

Torrance, California
Established 1968

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

953 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(953)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Web site description not accurate

The size of the stamp was not accurate. I had to reorder and the size that I needed was not represented correctly on line. It only showed straight text and I needed rounded. I was only able to order once speaking with customer service. You SHOULD CHANGE the description on the web site. I wasted $140 of the companies money and now have to order again for even more $$....NOT VERY HAPPY!!

19 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Excellent Stamp

This company makes amazing stamps and continues to provide excellent and courteous service. Thank you so much !

20 de diciembre de 2022
Valorada con 4 estrellas sobre 5

I ordered this stamp to replace one I…

I ordered this stamp to replace one I ordered previously. The old stamp broke (we use it to stamp the hands of customers). Ordering a new stamp was seemless. A customer service rep told me how to reorder a new stamp and it arrived a week later.

16 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Quality like no other stamps

The quality of the stamp is what I came back for. I have ordered from large office supply stores they never last but when I found the stamp brand on the stamp that I have had for 38 years and still it is like new. I went online ordered all new stamps except the one I have had for 38 years. I am so happy with the quality, price, made my day to finally find what I needed and I know it will outlast the years we will be open.

24 de noviembre de 2022
Valorada con 5 estrellas sobre 5

It's a stamp

Sorry, this may not be useful. It's a stamp. It's sitting next to five others I have for other purposes.

3 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Poor service and issues with the order

I ordered multiple stamps for a company. The stamps did not arrive on the scheduled delivery date. Nor did they arrive at the correct address. When I contacted customer service they were unhelpful and simply stated "well it says it was delivered so I guess you should just look around" The next day it was delivered, and upon inspection, the stamps showed a few mistakes. I contacted customer service and they told me that since I had the option of "getting a proof" and I chose not to they were not responsible and I would have to order a new one with no refund offered or even an offer of free shipping. When I asked if I could order over the phone I was told that was not an option either. I asked if there was anything that could be done and was told flat-out no. After ordering a second time I experienced similar delays between the date I was told it would arrive and the date it actually arrived.
Not sure if this is doable but the company should adjust its system to let customers know if there is going to be a delay for any reason, especially if there are options like tracking available.

7 de noviembre de 2022
Logotipo de Shachihata - Xstamper

Respuesta de Shachihata - Xstamper

Hello AJ,

We're very sorry to hear you had a difficult experience with our products and service. We take these issues very seriously. Our Customer Service Team will be reaching shortly to try to find an amenable solution.

Thank you,
Your Xstamper Team

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