The Yanet Return & Exchange app is awesome! It creates a customizable returns portal that automates the process, is easy to set up and elevates the user experience making the need to return something... Ver más
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Consulta las opiniones de los clientes
The apps features are amazing and the Interface if beautiful. Customer service is also top tier. I contacted them in the middle of the night for assistance and they still reached back out to me prompt... Ver más
“Alex has always been a tremendous help to me. He knows exactly what I need, understands my concerns, and makes sure everything is taken care of before ending the chat. He is truly an asset to Yane... Ver más
Great interactive support from Alex in getting me setup with a starter free plan. App works exactly as promised so far and offers more functionality than the standard free app (for printing barcode la... Ver más
Información sobre la empresa
Escrito por la empresa
Yanet.io is a Shopify app designed to simplify and streamline the return and exchange process for eCommerce merchants. With the Yanet: Returns & Exchanges app, store owners can manage return requests directly from their Shopify admin, enabling them to approve, reject, or track returns with ease. The platform offers a branded, user-friendly return portal that customers can access to submit their return or exchange requests, view status updates, and receive automated email notifications throughout the process. One of Yanet’s key strengths is its high customizability. Merchants can configure return rules based on product type, return reasons, or specific conditions—such as limiting returns to within a certain number of days or disallowing returns for final-sale items. The portal’s interface is also fully customizable, allowing businesses to align the look and feel with their brand. Yanet integrates with popular shipping platforms like Shippo, making it easy to generate and send return shipping labels. With a stellar rating of 4.8/5 based on over 170 reviews, and a free plan available, Yanet is ideal for small to medium-sized Shopify stores looking to offer a professional, automated return experience without high operational costs. It’s especially popular among fashion, beauty, and home decor retailers.
Información de contacto
Thanh Tri, 100000, Hanoi, Vietnam
- support@yanet.io
- yanet.io
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very simplified app
very simplified app. easy customizations, very quick help over chat, almost available all the time. checked the exchange and return flow, seems working smoothly. definitely would recommend the app.
Awesome App
Such a nice app with so much customization and the support team are very active. Easy to integrate.
“Exceptional Service Every Time!”
“Alex has always been a tremendous help to me. He knows exactly what I need, understands my concerns, and makes sure everything is taken care of before ending the chat. He is truly an asset to Yanet, and I hope they recognize what a gem he is.”
Filomena
Jack & Jill Dog Diapers
looks great
I’ve been using the Yanet app for my…
I’ve been using the Yanet app for my Shopify store and it’s been a game changer. The setup was super easy and the interface is very clean, even for someone who’s not very technical. The features are exactly what I needed — it works smoothly and integrates perfectly with my store.
The Support Team is Also outstanding! Every time I reached out with a question, they responded quickly and with clear solutions.
great
great, worked well for my store, please go ahead, use this app without any worry
Simple to use
The app is so good, it makes the process of return and exchange smooth, mainly because Alex was so supportive.
an app that actually lets you print from the order page
great app that actually lets you print barcodes from the order page!
Quick and helpful customer service from Alex
Best return platform with excellent support
Yanet is the best return platform and has a very kind customer service like Alex. You can communicate with them very well and get quick support
The app works great!
If you're looking for a free and…
If you're looking for a free and powerful returns solution, this is the one. The app is great, but the best part is the peace of mind you get from their customer service. I needed a little help getting things perfect, and their support team was not only really great but also lightning-fast with their responses. They made the whole process completely painless. Don't hesitate to install this app( Alex was real fun to talk, heh)
Alex was quick to create the label size…
Alex was quick to create the label size I need. My first trial run went great, so I'm expecting the real deal to be as good.
Alex from Yanet was very helpful and…
Alex from Yanet was very helpful and kind.
helped me enable all the features and also shared links to the tutorials.
Will use the app and rate it on the shopify App Store.
Nice customer service
The customer service Alex was really kind and helpful.
This app is really useful
This app is really useful! Thank you for that
Alex helped me really fast!
Alex helped me really fast!! Support was super easy and fast, thank you! :D
Alex from Yanet was very helpful
Alex from Yanet was very helpful. He helped with alot of stuff clearly and answered all my questions.
Great support from Alex !
Great interactive support from Alex in getting me setup with a starter free plan. App works exactly as promised so far and offers more functionality than the standard free app (for printing barcode labels).
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