Yard Opiniones 815

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an excellent experience working with Tian Xia. From start to finish, he was professional, knowledgeable, and genuinely committed to achieving the best outcome for me and my Family. Tian has ma... Ver más

Valorada con 5 estrellas sobre 5

Luke was helping us to secure a loan for our first home purchase. The whole process was very seamless, from first application submission to getting the phone call within the next day. They are more fl... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic! William worked a miracle. As my company was operating for under two years and I hadn't paid myself a lot, no one would help or refinance me even though I had equity in my home an... Ver más

Valorada con 5 estrellas sobre 5

Shruti has been incredible! She assisted me to refinance my mortgage when my own bank weren't willing to consider me. The process was super simple and I feel like I didn't really have to do the tediou... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

815 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

After 4-5 years of dealing with banks…

After 4-5 years of trying to resolve a simple re finance and transfer including removing two owners from the property title being way too hard for the banks, I was fortunate to try Yard Finance and have had a great outcome in receiving the required result.
Highly recommend Meghan at Yard Finance.

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They were a great help to me

They were a great help to me. I almost lost my deposit, but they secured my loan in just a couple of days. The settlement was completed on the same day they received the loan documents, and the money was in my account within 10 minutes after settlement.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best in the business!

Toby and Shruti were fantastic to deal with! They were highly knowledgeable, professional and great at communicating with us throughout the process of obtaining our loan. Will definitely be using them again in future.

28 de mayo de 2025
Valorada con 5 estrellas sobre 5

Excellent Service and Loan Product 10/10

The service and professionalism I experienced with Yard Home Loans was as good as it gets. From the first contact right through to settlement their score was 10/10. I highly recommend their service and their loan product. A special thank you to Meghan for all her help from start to finish.
Highly recommend!

23 de mayo de 2025
Valorada con 5 estrellas sobre 5

Wonderful refinance experience with Yard

I had a fantastic experience with Tian and Yard. My wife and I were looking to refinance our home loan.

After shopping around, The Yard rate was very competitive and the whole refinance process was transparent and quick, thanks to Tian.

Would highly recommend Yard to anyone looking for a new loan or to refinance and existing one.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks Toby!!!

Toby at Yard made the process of a lo-doc loan really easy and was always available to answer any questions. Will definitely be using Yard again for my next purchase!

11 de abril de 2025
Valorada con 5 estrellas sobre 5

My experience through Yard was nothing…

My experience through Yard was nothing but professional. Napatra helped me through the whole process and managed to get me approved.

I was declined by my broker and another bank before coming to Yard due to not having minimum 6 Months of casual employment (only 3 months at the time in the mines)

We end up settling on a low doc option which made this all possible to obtain this property.

I am very happy with the result and managed to get everything over the line thanks to Napatra.

28 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was extremely pleased by the service…

I was extremely pleased by the service provided from willian and the team at yard,they were very knowledgeable and helpful. From the very start through to settlement, willian was great to work with and extremely responsive, and always went out of his way to ensure I was getting the best value. We could not have asked for a better experience with them and will definitely be highly recommending them to all friends and family in future. Thank you willian.

Jose & Odilia

24 de abril de 2025
Valorada con 5 estrellas sobre 5

Review for YARD and Tian Xia

Review for YARD and Tian Xia
I have bought and sold many properties, commercial and residential, in the past 40 years, finally we have a lender who gets small business, YARD.com.au. As many self-employed small businesspeople would know, navigating the world of financing can often feel like an uphill battle. Many lenders view self-employment as a red flag and securing realistic and commercially viable financing extremely challenging, especially when it comes to obtaining a mortgage. Fortunately, my experience with YARD and specifically with Tian Xia has been nothing short of transformative.
From the very beginning, YARD and Tian demonstrated an exceptional level of professionalism and dedication that set them apart from other lenders. Tian’s diligence in exploring various financing solutions made all the difference in my journey toward refinancing an existing mortgage. He worked tirelessly to negotiate better terms that aligned with my financial goals, showing not only expertise but also genuine care for my circumstances. It was evident that he understood the challenges faced by self-employed individuals and was committed to finding a solution that would work for us. The entire process was seamless and stress-free thanks to Tian's guidance.
I cannot recommend YARD and Tian Xia highly enough for anyone seeking financing solutions, especially those who are self-employed. Their commitment to client satisfaction and their proactive approach in navigating the complexities of lending truly set them apart in this industry.

23 de abril de 2025
Valorada con 5 estrellas sobre 5

Fantastic!

This was an amazing, easy, and hassle-free experience. Lots of effort was put into thinking ahead, no constant back and forth with ‘just one more thing’. The whole process didn’t take long and the mortgage broker was very transparent and informative. He considered the best products and plans for us now and kept the future in mind. All in all, I couldn’t be happier!

21 de abril de 2025
Valorada con 5 estrellas sobre 5

Reliable and customer-focused experience

I recently had the pleasure of working with Yard to secure a home loan. The application process was straightforward, and I appreciated how quickly everything moved.
I highly recommend Yard to anyone looking for a reliable and customer-focused experience. Truly a five-star experience!

14 de abril de 2025
Valorada con 1 estrellas sobre 5

Extremely disappointing experience with Yard

I contacted them in early February 2025 with an urgent loan application, clearly stressing that time was critical due to an active construction approval. I was assured by Shruti, the loan officer, that my application would be processed quickly once all documents were submitted. I provided everything within 10 days.

Unfortunately, that’s where the efficiency ended. Shruti initially gave me incorrect information about the risk fee, and since then has been consistently unresponsive — rarely replying to emails or phone calls unless I escalate the matter through other staff at Yard.

It’s now been over 6 weeks and the application is still not assessed. I’ve spent most of my time chasing updates and trying to get basic communication. If you’re expecting a streamlined, professional service with clear timelines, look elsewhere. I feel completely misled by the glowing reviews and would strongly caution anyone who needs a fast or responsive lending process.

Yard does not have listings with Google or ProductReview.com.au. My poor experience does not align with the overall reviews on Trust Pilot, perhaps because these reviews are heavily controlled.

5 de abril de 2025
Opinión espontánea
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Respuesta de Yard

Hi Mandee,

Thank you for your feedback - we’re sorry to hear about your experience and understand how critical timing was in your situation.

We’d like to clarify that while we always aim to move as quickly as possible, timeframes can be impacted by the complexity of the application and lender assessment processes. That said, delays and communication gaps are not the standard we aim to deliver, and we acknowledge your frustration.

Regarding your application, there were factors that required further clarification during assessment, which contributed to the extended timeline. We also apologise if any earlier information - including around fees - was unclear or changed as more details became available.

For transparency, we do not control or filter external reviews. We are also listed on Google, where customers are able to leave and view independent feedback alongside other platforms.

Kind regards,
The Yard Team

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