Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently both sold my flat and purchased a property through Yates Hellier, and had a really positive experience throughout. Julie and Alex, in particular, were fantastic from start to finish.... Ver más

Valorada con 5 estrellas sobre 5

We recently purchased our first property in Partickhill with Yates Hellier, and we couldn't be happier with the experience. As first-time buyers, the process felt quite daunting at first, but the... Ver más

Valorada con 5 estrellas sobre 5

We have worked with Yates Heiller for a long time. Ross helped us sell our flat in the West End, receiving an offer within a week. The service from Ross and Alex was outstanding. Alex was always on h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Selling our flat in the west end of Glasgow was made much easier and simpler by Yates Hellier’s fantastic service. The quality of the photographs they got of the flat was amazing and brilliantly displ... Ver más

Información sobre la empresa

  1. Agencia de alquiler de inmuebles
  2. Compañía de administración de propiedades
  3. Agencia inmobiliaria

Escrito por la empresa

We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Buying and Selling through Yates Hellier

We recently both bought and sold a house through Yates Hellier. The process was seamless. Ross came and visited us in our property and talked us thoroughly and very informatively through the whole process. Once all details had been agreed we were set up with an individual web link app that linked to both the purchase of our new property and the sale of the old. We decided to do the viewings ourselves and the app showed us each viewing scheduled in time and date order with the names of the viewers so it was really easy to keep op top of them. Again, once the property went to closing the offers submitted were also viewable in the app along with the progress of missives etc. On top of this we also had a WhatsApp group set up between ourselves and Ross and Natalie. Natalie sent us an additional message each morning with a list of viewers and kept us updated via WhatsApp of any last minute time changes or additional viewings. If we had any questions then we could message, and it was replied to immediately. I could not recommend Yates Hellier highly enough as a very professional company with a great team of staff working both in front and behind the scenes. Their communication and knowledge of the property market is second to none.

7 de junio de 2024
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Jordan,

Congratulations again! It was our pleasure being able to assist you at both sides of your big move. It's great to hear that you enjoyed a smooth service across the board.

Yates Hellier

Valorada con 5 estrellas sobre 5

Professional and efficient estate agent

I have just bought my flat through Yates Hellier and was very impressed with the process. Ross Yates showed me around the property and was very professional and knowledgeable. They used a smooth and efficient online form when getting the information they needed from me, and offered me warm congratulations when I went to their office to collect my keys. I would definitely consider selling a property through them in future, although I do hope I don't move again anytime soon!

2 de abril de 2024
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Eilidh, congratulations on your new Hyndland home. It was a pleasure working with you. Yates Hellier

Valorada con 5 estrellas sobre 5

Highly recommended!

Fantastic service from Ross and Natalie. They went above and beyond to make sure I was always updated with the last progress. From start-to-finish, they have been superb to deal with. Highly recommended.

28 de febrero de 2024
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Dom, Many thanks for leaving a review. Yates Hellier

Valorada con 5 estrellas sobre 5

We recently sold our flat with Yates…

We recently sold our flat with Yates Hellier and Ross and Natalie were just outstanding. Not only did Ross come out to our flat to chat things through before we even committed, Ross and Natalie both worked incredibly hard to get the best price possible for our beloved flat. Can’t recommend enough.

28 de febrero de 2024
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Kathryn, Many thanks for taking the time to leave a review. Yates Hellier

Valorada con 5 estrellas sobre 5

Would definitely recommend Yates Hellier

We chose to sell our flat through Yates Hellier as I was impressed with Ross Yates and his experience in the market and his local knowledge. He took control and managed the whole process. Ross and Natalie keeping us regularly updated on the progress. We sold within a few weeks and we were very happy with the price. We would not hesitate in using or recommending this estate agent again.

17 de enero de 2024
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Hal, Thank you for taking the time to share your experience of selling your home with us.

Yates Hellier

Valorada con 5 estrellas sobre 5

Great experience

I chose to go with Yates Hellier because I felt they had a more personal approach and knew the area well. I found Ross to be really engaged and transparent throughout the process. In the end I got a good price for my property and the experience was very positive. I would definitely recommend Yates Hellier and be very happy to work with them again in the future.

18 de septiembre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Cat, many thanks for taking the time to leave a review. We're delighted to hear that you had a positive experience when selling your home with us. Wishing you all the best, Team YH

Valorada con 5 estrellas sobre 5

Outstanding service

We recently sold our home through Yates Hellier and I couldn’t recommend them highly enough. Our sale was drawn out over many months and the service we received was outstanding from start to finish. Ross Yates personally dealt with our sale and was our primary contact throughout. He was extremely dependable and always on hand and happy to deal with any issues that arose. He clearly has a wealth of knowledge and experience and exceeded our expectations with regards to the sale price we achieved. With both his personal and professional approach we always felt in safe hands. Thank you for all your hard work.

12 de diciembre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Thank you for taking the time to leave a review, Emilie. The sale of your home was indeed a drawn out process, but we're glad we were able provide value along the way, and ultimately get the sale over the line. We too are delighted with the sales price achieved.

Wishing you and Scott all the best.

Yates Hellier

Valorada con 5 estrellas sobre 5

I recently Let a property through Yates…

I recently Let a property through Yates Hellier, as first time Letter, jonny and William made the whole process easy and hassle free. Extremely friendly and willing to help with all my questions. I will definitely be using them in the future.

28 de noviembre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Stephen,

Thanks for taking the time to leave a review. It's great to hear that William and Jonny made the process hassle free for you.

Yates Hellier

Valorada con 5 estrellas sobre 5

Professional and helpful!

As a tenant I have been really impressed by Yates Hellier's professionalism - responsive, friendly and take any issues seriously.

15 de octubre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Thanks for your review, Chloe. It's much appreciated. Yates Hellier

Valorada con 5 estrellas sobre 5

Very responsive and fair

Very responsive and fair. Easy to contact and they are quick to arrange contractors etc.

15 de octubre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Matt, thanks for sharing your experience. Yates Hellier

Valorada con 5 estrellas sobre 5

A first-class property agency

A first-class property agency. I have now been working with Yates Hellier on lettings for nine years. Jack and Ross and their team are friendly, efficient, knowledgeable and thoroughly professional. I always recommend YH to friends and family whether renting/letting or buying/selling.

10 de octubre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Mark,

Many thanks for sharing your experience of working with us for the past 9 years.

Yates Hellier

Valorada con 5 estrellas sobre 5

Would use for my own flat

Yates Hellier were one of the only letting agencies I’ve ever had who actually responded quickly, were helpful and were kind and understanding. We stopped letting from them when we bought a flat but honestly if we consider letting our flat out I would go to them first. Can’t say enough positive things about them to be honest.

9 de octubre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Julia, many thanks for your kind review. It's fantastic to hear that you would use us again in the future. Yates Hellier

Valorada con 5 estrellas sobre 5

Professional

Professional, and prompt to deal with any issues we had. Highly recommend!

7 de octubre de 2022
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Thanks for leaving a review, Spiros. It's great to hear that you had a good experience as a tenant. Yates Hellier

Valorada con 5 estrellas sobre 5

10/10 Would Recommend Time and Time Again

The people at Yates Hellier have been such a pleasure to work with. As an international student moving from Canada to Glasgow, I had a lot of worry about finding accommodation but had an absolutely seamless transition to my new home which could not be more perfect. Huge thank you to William Hudson for playing such a huge role in that. I cannot thank everyone at Yates Hellier enough for such an amazing experience in my new home.

1 de agosto de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Hi Jane, it's great to hear that you had an amazing experience when making the move from Canada. Yates Hellier

Valorada con 5 estrellas sobre 5

I rented a flat from Yates Hellier…

I rented a flat from Yates Hellier before Covid. I never had any issues with them and they were always available for assistance :)

2 de octubre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Thanks for taking the time to leave a review, Nadia. Hope you're well. Yates Hellier

Valorada con 5 estrellas sobre 5

Only Estate Agent I Would Use

Always had great service, on the odd occasion I have an issue it is dealt with immediately, efficiently and courteously. Great service from Jack, Ross, Vita, Jonathan and David. I hope my tenancy continues for a long time to come. Thanks for sorting out the plaster and bathroom work that recently needed doing. :)

20 de septiembre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Louisa, it's great to hear that you've received a great service over the past 6 years in one of our managed properties. Yates Hellier

Valorada con 5 estrellas sobre 5

We found Yates Hellier to be extremely…

We found Yates Hellier to be extremely helpful and professional.
We bought and sold with them and they we're a delight to deal with.
A special mention to Ross Yates who kept us in the loop and took care of all our viewings.

1 de febrero de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

It was a pleasure working with you on your move, Gordon. We hope you've both settled in well to your lovely new home.

Yates Hellier

Valorada con 5 estrellas sobre 5

Couldn’t recommend enough

Yates Hellier are a brilliant letting agents. They always went above and beyond to ensure that we felt safe and comfortable in our flat. Thank you Yates Hellier! 10/10 from us.

17 de diciembre de 2022
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Harry, it's great to hear that you felt safe and comfortable in one of our managed properties. Wishing you all the best. Yates Hellier.

Valorada con 5 estrellas sobre 5

Recommendation for YatesHellier

Ross was a brilliant agent. He was open and honest and I felt like I could trust him from our first meeting. He was also incredibly accommodating and took all our personal considerations into account. We had been looking for a bigger place for a while and with his backing we decided to put our flat on the market before finding a new place. This was a considerable risk for us due to time pressures in our family situation, however, Ross helped guide us through the selling and buying process. We were very lucky in the sale of our flat and achieved an amazing price which allowed us to offer on a property which would have previously been out of our budget. I say we were lucky but sometimes you make your own luck and in this case I whole heartedly believe that we would not have been as lucky if we didn’t have Ross taking us through both processes. We are incredibly happy with how things have worked out and have Ross to thank, I cannot recommend YatesHellier highly enough, they were brilliant!

11 de agosto de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Daniel, thank you for sharing your experience of working with us. We're delighted with the outcome, and wish you all the best. Yates Hellier.

Valorada con 5 estrellas sobre 5

Helpful and considerate service

When there was an issue with a return of deposit, Jack Hellier kindly investigated the situation, and ensured that it was satisfactorily resolved. Many thanks.

25 de septiembre de 2023
Opinión espontánea
Logotipo de Yates Hellier

Respuesta de Yates Hellier

Thanks for taking the time to leave a review, Nima. Yates Hellier.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más